Description
Job Title: Advanced Software Engineer
Salary Range: $136,727 - $161,382
Hay Points: 634
Dept/Div: Information Technology
Supervisor: Manager, Product Development
Location: 2 Broadway
Hours of Work: 9:00 AM -5:30 PM (7.5 hours/day) or as required
This position is eligible for telework which is currently two days per week. New hires are eligible to apply 30 days after their effective date of hire.
About Us
The MTA transportation network has very large systems and infrastructure for financial, business, automated train, transportation, power, and physical security. MTA IT Department is centrally responsible for providing a full range of Information and Operational Technology services to the MTA agencies and administrative units through its operating and support units. Services are provided on a 7/24/365 basis in support of the MTA organization and its ridership.
MTA IT’s Product Development group is empowered, multi-functional teams focused on the end-to-end management of development products from strategy to delivery. Using innovative processes and tools, the teams are responsible for developing and maintaining highly effective, secure, and innovative transportation, operational and back-end information systems to support MTA goals and priorities.
Summary of Job
Leads requirements management, software engineering, system testing, and acceptance testing activities across all stages and iterations for complex software development and integration initiatives. Assists with the organization's selection, adaptation, and adoption of new models, methods, and tools. Leads collaborates across parties involved in product, systems, or service design. May own high value services and/or products.
Responsibilities:
- Leads requirements management, software engineering, system testing, and acceptance testing activities across all stages and iterations for complex software development and integration initiatives. Assists with the organization's selection, adaptation, and adoption of new models, methods, and tools. Leads collaborates across parties involved in product, systems or service design.
- May own high value services and/or products. Leads the definition, documentation, and successful completion of large projects within business objectives and resource constraints, ensuring adherence to agreed enterprise architectures, and the application of effective change- release-, risk-, and quality-management processes.
- Drafts and maintains software support processes and documentation. Prioritizes and diagnoses incidents, investigates and resolves complex issues, leads root cause analysis, and proposes corrective actions. Conducts application licensing, security, backup, and disaster recovery verification initiatives.
- Develops system and acceptance testing criteria related to functional and non-functional requirements, user stories, features, business processes, and business rules. Designs, specifies and executes test cases and scenarios.
- Plans and leads user experience design activities for large programs and products, providing expert advice to ensure that that usability, accessibility, and visual design requirements are satisfied.
- Develops, maintains, and applies tools and documentation to track, log and maintain accurate and complete system information. Audits complex software systems for adherence to configuration standards.
- Plans, organizes, conducts, and oversees assigned quality and safety assurance assessments involving complex systems and cross-functional teams. Provides expert advice to assurance activities
- Manages the operational relationships with suppliers to ensure potential disputes or conflicts are raised and resolved. Contributes technical elements of RFP/RFIs and negotiates contract terms and SLAs. Manages suppliers to meet key performance indicators.
- Continuously develops and maintains personal knowledge of software engineering practices, emerging trends, and technologies.
- Provides technical advice to project teams and mentors less experienced staff to foster talent development.
- Performs other duties and tasks within the scope of the job summary
- May need to work outside of normal work hours supporting operations on a 24/7 basis
- Travel may be required to other MTA locations or other external sites
- Observing the work performed by the contractor
- Reviewing invoices and approving them if the work has contractual standards
- Addressing performance issues with the contractor when possible
- Escalating issues to other parties as needed
May need to work outside of normal work hours supporting operations on a 24/7 basis. Travel may be required to other MTA locations or other external sites.
Qualifications:
Required Qualifications
- Education: Bachelor’s degree
- Experience: At least 8 years of relevant experience. An equivalent combination of education and experience may be considered in lieu of a degree.
- Must possess a minimum at least one of the following professional certifications in subject domain including but not limited to: Certified Scrum Developer (CSD), Certified Scrum Master (CSM), Certified Software Development Professional (CSDP), Certified Secure Software Lifecycle Professional (CSSLP), Amazon Certified: AWS Certified Developer, Microsoft Certified: Azure Developer, Certified Software Test Professional (CSTP)
Technical Skills:
- Hands-on programming experience in business setting
- Proficiency in at least one software engineering methodology, including but not limited to: Waterfall, Agile, Scrum, DevOps, Extreme Programming (XP), Kanban, Lean, Rapid Application Development (RAD)
- Experience applying a structured validation and testing method, including but not limited to: Unit Testing, Integration Testing, System Testing, Acceptance Testing, Regression Testing
- Collaboration skills to ensure design specifications are seamlessly implemented by the development team
- Familiarity with version control
- Demonstrated ability to work independently and navigate organizational ambiguity
- Effective written and verbal communication skills
Preferred Technical Skills:
- A software engineering industry certification, examples: Certified Scrum Developer (CSD), Certified Scrum Master (CSM), Certified Software Development Professional (CSDP), Certified Secure Software Lifecycle Professional (CSSLP), Amazon Certified: AWS Certified Developer, Microsoft Certified: Azure Developer, Certified Software Test Professional (CSTP)
- Programming experience with the following language(s): Job Specific (e.g Ruby, Python, Java, C++, COBOL, etc)
- Familiarity with the following vendor-specific platforms: Job Specific (e.g. Azure, Windows Server platforms, RESTful APIs, or Linux)
Behavioral Requirements Skills:
- Collaboration skills to ensure design specifications are seamlessly implemented by the development team.
- Demonstrate ability to work independently and navigate organizational ambiguity.
- Strong interpersonal, verbal, and written communication skills.
- Expert Communicates Effectively
- Advanced in technical Skills, tech savvy, values diversity"
- Adept customer focus, cultivates Innovation
Competencies Requirements:
Collaborates
Customer Focus
Communicates Effectively
Interpersonal Savvy
Decision Quality
Ensures Accountability
Nimble Learner
Cultivates Innovation
Values Diversity
Tech Savvy
Organizational Savvy
Action Oriented
Manages Ambiguity
Instills Trust
Self-Development
Other Information
Pursuant to the New York State Public Officers Law & the MTA Code of Ethics, all employees who hold a policymaking position must file an Annual Statement of Financial Disclosure (FDS) with the NYS Commission on Ethics and Lobbying in Government (the "Commission").
Equal Employment Opportunity
MTA and its subsidiary and affiliated agencies are Equal Opportunity Employers, including with respect to veteran status and individuals with disabilities.
The MTA encourages qualified applicants from diverse backgrounds, experiences, and abilities, including military service members, to apply.