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Transit Management Analyst Series

Job ID: 8888
Business Unit: New York City Transit
Location: Brooklyn, NY, United States
Regular/Temporary: Regular
Department: NYC Transit Authority
Date Posted: Oct 2, 2024

Description

Title: Transit Management Analyst Series                    
First Date of Posting: September 18, 2024                  
Last Date of Filing: October 2, 2024                   
Authority: NYCT                    
Department: Subways                    
Division/Unit: Station Environment                   
Reports to: Manager, Station Operations                   
Work Location: Various                    
Hours of Work: As Required                   
                    
This position on the NYC Transit payroll is competitive and is eligible for the 55-a Program.  This position is open to qualified persons who are eligible for the 55-a Program.  Please indicate in your cover letter and in the upper right corner of your resume that you would like to be considered for the position under the 55-a Program.  For detailed information regarding the 55-a Program, please visit the following link https://www1.nyc.gov/site/dcas/employment/55-a-program.page                 
               
  
Compensation:                   
                   
Associate Transit Management Analyst: $86,565 - $112,083                   
Assistant Transit Management Analyst Level II: $76,577 - $85,288                   
 Assistant Transit Management Analyst Level I: $65,954 - $78,079               
               
Responsibilities:      
           
The selected incumbent may be assigned to any unit within Station Environment and Operations to support a variety of initiatives. Responsibilities include but are not limited to, developing test programs and applications from clear specifications to meet business needs and ensure functionality in support of the field operations and operating departments within Stations; preparing drafts and disseminating documents related Bulletins, Notices and Memos; Overseeing the scheduling of customer service training programs and creating communications and training materials to support this effort’; compiling daily, weekly, and monthly reports on various customer facing activities; Cleaning, aggregating, and organizing data from disparate sources as well as developing updated reporting methods while seeking to synthesize various pieces of data and numerous reports into streamlined data summaries.  
Other responsibilities that may include surveys and field assignments with various offices within Stations.                 
     
Associate Transit Management Analyst:                   
                   
1. A master's degree from an accredited college in business administration, public administration, public policy, engineering technology, economics, architecture, mathematics, physics, computer science, finance, accounting, transportation planning, industrial psychology, urban planning/studies, human resources management, labor relations, operations research, security management or in a related area, and two (2) years of full time satisfactory professional experience in the collection, evaluation and use of data relating to operational procedures, administrative systems, equipment and space utilization, and staffing requirements, including the preparation of charts, graphs, drawings and technical reports. One year of experience must have been in the transportation industry; or                    
                   
2. A bachelor's degree from an accredited college in one of the areas listed above and three (3) years of full-time related experience, of which one (1) year must have been in the transportation industry; or                    
                   
Assistant Transit Management Analyst: I - II     
                   
1. A master's degree from an accredited college in business administration, public administration, public policy, engineering, engineering technology, economics, architecture, mathematics, physics, computer science, finance, accounting, transportation planning, industrial psychology, urban planning/studies, human resources management, labor relations, operations research, security management or in a related area, and one (1) year of satisfactory full-time professional experience in the collection, evaluation and use of data relating to operational procedures, administrative systems, equipment and space utilization, and staffing requirements, including the preparation of charts, graphs, drawings and technical reports; or                    
                   
2. A bachelor’s degree from an accredited college in one of the areas listed in ‘1’ above; and two years of satisfactory full-time professional experience as described in ‘1’ above.                      
Desired Skills:
  • Ability to work independently with little oversight in a dynamic environment
  • Strong project management, analytical, and problem-solving skills.
  • Highly organized and detail oriented.
  • Excellent interpersonal, written, presentation and verbal communication skills.
  • Excellent PC skills, including knowledge of MS Office suite (MS Word, MS Excel).
  • Strong technical skills in MS Office, data analytics, visualization tools, and spatial analysis using GIS or similar mapping tools
  • Demonstrated capabilities to perform qualitative and quantitative analyses using various tools and datasets while learning new techniques
  • Ability to communicate effectively with senior-staff as well as cross-divisional peers
  • Working knowledge of the NYCT subways operations and network or the ability to master
  • Develop and maintain macro programs
  • Structure large data sets to find useful information.
   
                  
    Selection Method:                
                    
    Based on evaluation of education, skills, experience, and interview.                
     All appointments, with the exception of the Department of Subways employees on MABSTOA payroll, will be made on the NYCT payroll.

      
                  
    Other Information:                
    Pursuant to the New York State Public Officers Law & the MTA Code of Ethics, all employees who hold a policymaking position must file an Annual Statement of Financial Disclosure (FDS) with the NYS Commission on Ethics and Lobbying in Government (the “Commission”).

      
                  
    Equal Employment Opportunity:                
                   
    MTA and its subsidiary and affiliated agencies are Equal Opportunity Employers, including with respect to veteran status and individuals with disabilities.                   
         
                        
    The MTA encourages qualified applicants from diverse backgrounds, experiences, and abilities, including military service members, to apply.                   
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