Supervisor of Equipment - Quality Control

Job Information  

This is a Non-Represented Position. 

Please note that this position has been designated as a “Policy Maker” pursuant to the New York State Public Officers Law & the MTA Code of Ethics.  As such, you will be required to complete a Financial Disclosure Statement that will be provided to you by the New York State Joint Commission on Public Ethics. 

Summary  

Responsible for supporting the overall Operation by providing Quality Control/Assurance for all fleet types (MU (multiple-unit) and Diesel) and ensuring compliance with regulatory requirements (such as FRA (Federal Railroad Administration) and AAR (Association of American Railroads) and Department and Corporate standards.  The position exists to help the Maintenance of Equipment Department meet its Goals and Objectives relative to the performance of the fleet (MDBF(mean distance between failures), reliability, car availability, and on-time performance (OTP), safety, Strategic Business Plan (SBP) and Enterprise Asset Management (EAM) initiatives, etc.) by providing quality inspections, audits, surveys, technical expertise vendor assessment, technical direction and training as the need arises (including off shifts and weekends.)

Responsibilities:  

Responsibilities may include but are not limited to:  

• Supervise, coordinate and conduct a variety of periodic quality inspections, audits, and surveys of MU (multiple unit) and DH (Diesel Hauled) rolling stock, including P.I.s (Periodic Inspections), Support Shops, Car Cleaning, Lavatories, HVAC (Heating, Ventilation Air Conditioning), LCM (Life Cycle Maintenance), Overhauls and Repairs, inspect installation of Modifications, FMIs (Field Maintenance Instruction) and upgrades to the equipment as required or requested.  Inspections and surveys may be conducted on cars in service or in shops/yards.
• Provide technical direction and training to M of E craft personnel to upgrade skills with authority to instruct craft personnel in the course of their maintenance of equipment duties.  Suggest and authorize corrective action and introduce new concepts and enforce QC/QA standards when requested or required.
• Prepare reports/charts to management reflecting the results of inspections and surveys.  Identify opportunities for continuous Quality/Performance Improvements. Develop Q/A (Quality Assurance)/QC (Quality Control) procedures and checklists when requested or as required.
• Assist in inspection, testing or failure evaluation of purchased components (such as First Article Inspection or FAI), provide assistance to Equipment Engineering in conducting special tests, proving and integrating modifications into the fleet, and conducting follow-up inspections to test the validity of these modifications when requested or required.
• Provide Quality Control/Assurance assistance and be available 24 hours a day, 7 days a week at all locations.  Conduct Equipment failure investigations and respond to emergencies to address equipment issues during weekends, inclement weather and off-shift hours, as required.  Provide standby assistance when required.
• Participate in various Task Forces, P.I.T. (Performance Improvement Team) and QAI (Quality Assurance Investigations), relative to equipment analysis and reliability, as directed.
• Ensure a safe working environment and adherence to guidelines of company safety policies and procedures.  Lead by example.  Support Customer Assistance Program (CAP) when assigned.
• Perform other assignments as requested by Sr. Management.

Qualifications 

• A four-year High School diploma or its educated equivalent (GED or TASC) approved by a State’s Department of Education or recognized accredited organization.
• Must possess demonstrated experience (or equivalent technical training/knowledge) conducting quality inspections related to railroad rolling stock, particularly on mechanical, electrical, climate control, and pneumatic systems and components.
• Must possess excellent interpersonal and communication skills.
• Must possess strong analytical and problem-solving skills.
• Must possess strong personal computer skills, including but not limited to Microsoft Office Applications and database usage.
• Must possess working knowledge of Quality Assurance (QA) techniques, including but limited to root cause analysis, statistical analysis, closed-loop corrective action, and sampling plan design.
• Must possess the ability to indirectly lead and motivate craft personnel.
• Must possess the ability to diagnose quality issues and recommend corrective actions.
• Must possess the ability to interpret and apply drawings, procedures and standards, etc. to inspection planning and creation of checklists and reports.

Preferred Qualifications

• AAS degree or higher technical or Engineering degree in Electronics/Electrical/Mechanical field.
• ASQ (American Society for Quality) certified Auditor, Technician, Inspector, Quality Engineer, or other related certification.
• Prior experience/knowledge of regulatory compliance to FTA (Federal Transportation Administration)/FRA (Federal Railroad Administration/APTA (American Public Transportation Association/AAR (Association of American Railroads) corporate/department standards.
• Prior experience and ability to document, revise, and technically critique policy, procedures, and standards.

Other Information 

In addition to meeting the minimum requirements of the position, the selection process may include, but is not limited to, a pre-screening assessment (i.e., physical, written, and/ or practical evaluation) and interview. Candidates forfeit further consideration in the process if they fail to participate in any step of the process when scheduled. Make-up dates/times will not be given. In addition, LIRR employee applicants must be in their current position for the 12 months immediately preceding the close date of this posting and must possess a satisfactory work history, including attendance and discipline record. A record of more than ten sick days without medical documentation in two of the last three years is considered unsatisfactory attendance.  Not all qualified applicants are guaranteed an interview due to the competitive selection process. A medical examination and safety-sensitive drug/alcohol test may also be required. 

Equal Employment Opportunity 

MTA and its subsidiary and affiliated agencies are Equal Opportunity Employers, including with respect to veteran status and individuals with disabilities. 

The MTA encourages qualified applicants from diverse backgrounds, experiences, and abilities, including military service members, to apply.