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Technical Support Aide Series

Job ID: 8413
Business Unit: MABSTOA
Location: Brooklyn, NY, United States
Regular/Temporary: Regular
Department: Administration & Budget.
Date Posted: Aug 21, 2024

Description

Job Information
Technical Support Aide I, II, III     
First date of Posting:  8/6/2024            
Last date of filing:       8/20/2024           
Authority: OA
Department:  Law
Division/Unit: Administration & Budget/Disbursement Unit
Reports to:  Director, Vendor Payment
Work Location: 130 Livingston Street, Brooklyn
Hours of Work: 9:00AM – 5:00PM
Candidates selected for this position on the NYC Transit payroll may be placed in a competitive or non-competitive class position based on their qualifications. Qualified candidates who are placed in a competitive class position are eligible for the 55-a Program.  Please indicate in your cover letter and in the upper right corner of your resume that you would like to be considered for the position under the 55-a Program.  For detailed information regarding the 55-a Program, please visit the following link https://www1.nyc.gov/site/dcas/employment/55-a-program.page 
Compensation: 
Salary Range 
Technical Support Aide IA: $42,765 -$52,668 (Represented by TWU) 
Technical Support Aide IB: $46,095 - $59,715 (Represented by TWU) 
Technical Support Aide II: $51,068 - $71,937 (Represented by TWU) 
Technical Support Aide III: $56,149-$76,648 (Represented by TWU) 
Responsibilities: 
  • Under General Supervision, with latitude for the exercise of independent initiative and judgment, process caseload of Tort Lawsuits and claims for payment. 
  • Maintains files of relevant data and documentation of all cases.  This includes a review of the file and appropriate legal documents, and/or outside agencies and the preparation of payment to the Business Service Center (BSC). 
  • Monitor the movement of the case and coordinate the flow of legal documents through all stages of payment. 
  • Performs all other clerical and administrative tasks and requested by the manager. 
Education and Experience: 
  • Graduate from a senior high school or evidence of having passed an examination for a high school equivalency diploma and one (1) year of satisfactory full-time, paid clerical experience; or 
  • A satisfactory equivalent 
Desired Skills: 
  • Familiar with various legal documents pertaining to Tort matters. 
  • Microsoft Office Suite, including Word and Outlook 
  • Ability to process meticulous large volumes of work. 
  • Excellent oral and written communication Skills. 
  • Strong interpersonal skills to communicate effectively with all levels of management and outside agencies and attorneys. 
Other Information:
Pursuant to the New York State Public Officers Law & the MTA Code of Ethics, all employees who hold a policymaking position must file an Annual Statement of Financial Disclosure (FDS) with the NYS Commission on Ethics and Lobbying in Government (the “Commission”).
Equal Employment Opportunity: 
MTA and its subsidiary and affiliated agencies are Equal Opportunity Employers, including with respect to veteran status and individuals with disabilities. 
The MTA encourages qualified applicants from diverse backgrounds, experiences, and abilities, including military service members, to apply.
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