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Manager, Information Technology

Job ID: 8340
Business Unit: SIRTOA
Location: Staten Island, NY, United States
Regular/Temporary: Regular
Department: Staten Island Railway
Date Posted: Jul 31, 2024

Description

JOB INFORMATION
Title:                              Manager, Information Technology  
First Date of Posting:    July 30, 2024   
Last Date of Filing:       Open Until Filled
Authority:                      SIRTOA
Department:                 Subways
Division/Unit:                Staten Island Railway
Reports to:                    Director, Software Technology & EAM
Work Location:             845 Bay Street 
Hours of Work:              Managerial
 
COMPENSATION:

Salary Range - $77,463 (min) - $122,442 (max) – Grade F
 
RESPONSIBILITIES: 
This is a hands-on broad-scope managerial position. The incumbent will be responsible for assisting in the planning, implementing, directing, and management of property-wide communications and computer systems. High level of technical responsibility for extremely complex and ongoing software functions related to systems analysis, data administration, database management systems, operations systems, data communications systems, and online applications programming. Participates in contingency planning, reviews video footage, and requests for the CCTV Security Camera System, and disseminates information within current protocols. Deploys the system to new users and ensure their access. Serves as liaison with vendors for procurement of new system technologies. Assists in the evaluation and selection of telecommunication systems, local area networks, and computer hardware/software products. Performs quality assurance activities. Reviews and resolves IT-related issues.

This position will also partner and coordinate with MTA IT on project plans for the development of technology solutions.
 

EDUCATION AND EXPERIENCE
 
A baccalaureate degree in Business Administration or Computer Science and a minimum of five (5) years of full-time professional experience, with at least three (3) years of Managerial/Supervisory experience; or a satisfactory equivalent of education and experience.
 
 DESIRED SKILLS 
  • Experience working as a Network Administrator, and/or Server Administrator implementing cyber-security measures.
  • Familiar with proprietary systems, such as Genetec Security Center, Genetec Clearance, Nexus Server, Giga Smart, Giga VUE, Nozomi Network Guardian, NozomiNetwork Central Management Console, Dominion Terminal Server, SIMATIC WinCC, Software House Ccure 9000 and/or Lenel Access Control System
  • Experience working with LAN/WAN/VLAN, Switching/Routing protocols, and various Networking Tools/Techniques
  • Experience working with Fiber Optic Data Communication Networks including Cisco L2/L3 Switches, Firewall, Active Directories, DNS Servers, Group Policy Object, Windows and Linux Physical Servers/Workstations, Virtual Severs/VMware, Network Audio/Video Recorders, CCTV Security Cameras, Encoders, RAID system, Intercoms, and countdown clocks.
  • Well-versed with Cisco IOS Command Line Interface
  • Experience with providing hands-on technical support to the end-users related to PC/Wyse Box, multi-function printers, Microsoft 365 Apps/Services, Shared Folders, Mobile Devices, and various standard/proprietary application software.
  • Experience with developing flat-file database systems and performing database maintenance/management activities.                                                                                   
 
SELECTION METHOD:
Based on evaluation of education, skills, experience, and interview. 
 
OTHER INFORMATION:
Pursuant to the New York State Public Officers Law & the MTA Code of Ethics, all employees who hold a policymaking position must file an Annual Statement of Financial Disclosure (FDS) with the NYS Commission on Ethics and Lobbying in Government (the “Commission”). 
 
EQUAL EMPLOYMENT OPPORTUNITY:
MTA and its subsidiary and affiliated agencies are Equal Opportunity Employers, including with respect to veteran status and individuals with disabilities. 
The MTA encourages qualified applicants from diverse backgrounds, experiences, and abilities, including military service members, to apply. 
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