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Associate Software Engineer

Job ID: 7971
Business Unit: MTA Headquarters
Location: New York, NY, United States
Regular/Temporary: Regular
Department: Corporate IT Products
Date Posted: Jul 15, 2024


Job Title:                                Associate Software Engineer 
Salary Range:                        $99,673 - $117,647
Hay Points:                            P3 / 393
Dept/Div:                               Information Technology/Corporate IT Products
Location:                                2 Broadway, New York, NY 10004 or other locations as required   
Hours of Work:                      9:00 AM - 5:30 PM (7.5 work hours/day) or various as required
Application Deadline:           July 15, 2024
The MTA transportation network has very large systems and infrastructure for financial, business, automated train, transportation, power, and physical security.  MTA IT Department is centrally responsible for providing a full range of Information and Operational Technology services to the MTA agencies and administrative units through its operating and support units.  Services are provided on a 7/24/365 basis in support of the MTA organization and its ridership.
MTA IT’s Product Development group is empowered, multi-functional teams focused on the end-to-end management of development products from strategy to delivery. Using innovative processes and tools, the teams are responsible for developing and maintaining highly effective, secure, and innovative transportation, operational and back-end information systems to support MTA goals and priorities. 
This role elicits and documents requirements for small-scale software development and change initiatives. Codes, tests, and documents low-complexity software programs/scripts within a supplied design. Conducts agreed software maintenance tasks, maintains documentation, and applies procedures to identify and resolve routine software issues. 
  • Demonstrates fundamental awareness of agreed models, methods, and tools for requirements management, software development, and testing.  Elicits and documents requirements for small-scale changes and assists with more complex change initiatives. Codes, tests, and documents low-complexity software programs/scripts within a supplied design. 
  • Demonstrates fundamental awareness of IT project and product frameworks, methodologies, and tools.    Completes assigned project tasks using agreed tools and process and develops simple plans for a specific aspect of a project. 
  • Capable of conducting agreed software maintenance tasks, maintains documentation, and applies procedures to identify and resolve routine software issues.    
  • Designs simple test cases, test scripts and test data, and automates repeatable tasks working to specified requirements. Executes and reports on testing activities in accordance with test plans. 
  • Creates storyboards, wireframes, and functional prototypes using agreed tools and techniques. 
  • Capable of applying established process and tools to administer, log, and report on configuration items. Audits low-complexity software systems for adherence to configuration standards. 
  • Examines software systems to verify that defined quality and safety assurance activities have been conducted. Collects evidence for formal system audits.   
  • Assists with routine communication between the organization and suppliers, and the collection of supplier performance data. 
  • Continuously develops and maintains fundamental knowledge of agreed models, methods, and tools for requirements management, software development, and testing. 
  • Travel may be required to other MTA locations or other external sites. 
  • May need to work outside of normal work hours supporting 24/7 operations (i.e., evenings and weekends). 
  • Performs other duties and tasks as assigned.  
  • Observing the work performed by the contractor. 
  • Regular and reliable attendance is expected and required. 
  • Reviewing invoices and approving them if the work had contractual standards 
  • Addressing performance issues with the contractor when possible 
  • Escalating issues to other parties as needed 
Technical Skills:
  • Fundamental knowledge of employing a set of rules and syntax that define how code is written, organized, and interpreted or compiled.
  • Fundamental knowledge of executing a program or system with the intent of finding defects and ensuring that it meets the specified requirements.
  • Fundamental programming experience with language(s), including but not limited to Ruby, Python, Java, C, C++, C#, COBOL, SQL, Net, DBA, JavaScript.
  • Fundamental Awareness with the Oracle platform.
  • Fundamental familiarity with the following vendor-specific platforms: including but not limited to: Azure, AWS, Windows Server platforms, RESTful APIs, or Linux).
  • Fundamental experience administering and developing work flows and specialized UIs.
  • Fundamental awareness of data structures and algorithms, database management.
  • Fundamental awareness of cybersecurity, including encryption and authentication.
  • Fundamental awareness of cloud computing.
  • Fundamental awareness in coding software alerting & notifications.
  • Fundamental experience resolving code defects & developing small enhancements.
  • Fundamental awareness in continuous delivery processes, distributed monitoring & logging, distributed tracing & analysis, operation response automation, and product telemetry.
  • Fundamental awareness in development techniques (e.g., OOO), DevOps engineering practices, DevSecOps Lifecycle (Secure SDLC), and the Agile framework.
  • Fundamental awareness in full-stack development, mobile development, web development, site reliability engineering, technology-specific frameworks and solution design.
  • Education: Bachelor’s Degree and minimum of 1 year of relevant experience. An equivalent combination of education and experience may be considered in lieu of a degree.
  • Experience: 1 year
Core Competency
Proficiency Level
Competency Definition
Building partnerships and working collaboratively with others to meet shared objectives
Cultivates Innovation
Creating new and better ways for the organization to be successful
Customer Focus
Building strong customer relationships and delivering customer-centric solutions
Communicates Effectively
Developing and delivering multi-mode communications that convey a clear understanding of the unique needs of different audiences
Tech Savvy
Fundamental Awareness
Anticipating and adopting innovations in business-building digital
and technology applications
Technical Skills
Fundamental Awareness
Specialized knowledge and expertise on tools, programs, domains, platforms, and products used for specific tasks
Values Diversity
Recognizing the value that different perspectives and cultures bring to an organization

Other Information 
Pursuant to the New York State Public Officers Law & the MTA Code of Ethics, all employees who hold a policymaking position must file an Annual Statement of Financial Disclosure (FDS) with the NYS Commission on Ethics and Lobbying in Government (the “Commission”).   
Equal Employment Opportunity 
MTA and its subsidiary and affiliated agencies are Equal Opportunity Employers, including with respect to veteran status and individuals with disabilities.
The MTA encourages qualified applicants from diverse backgrounds, experiences, and abilities, including military service members, to apply.
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