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Computer Associate I-III/ Computer Specialist I-IV (Software)

Job ID: 4318
Business Unit: New York City Transit
Location: Brooklyn, NY, United States
Regular/Temporary: Regular
Department: Technology & Info Services
Date Posted: Jun 7, 2024

Description

Job Information: 

Title: Computer Associate I-III/ Computer Specialist I-IV (Software) 4317

First Date of Posting: 
Last Date of Filing: 
Authority: TA/OA  
Department: Subways  
Division/Unit: CFE - Electronics Maintenance Division  
Reports to: General Superintendent, Customer Communication Systems
Work Location: 130 Livingston Street/Northern Boulevard
Hours of Work: Various

TA Applicants must be in a permanent civil service status in the title(s) of Computer Associate / Computer Specialist (Software) or be on an established list for said title(s).  If you are on an established list, your list number must be reachable to be considered for appointment.

This position on the NYC Transit payroll is competitive and is eligible for the 55-a Program.  This position is open to qualified persons who are eligible for the 55-a Program.  Please indicate in your cover letter and in the upper right corner of your resume that you would like to be considered for the position under the 55-a Program.  For detailed information regarding the 55-a Program, please visit the following link https://www1.nyc.gov/site/dcas/employment/55-a-program.page

Compensation:
Computer Associate I (Software) TA: $83,690- $100,884         New hire: $72,774
Computer Associate II (Software) TA: $90,110- $109,059        New hire: $78,357
Computer Associate III (Software) TA: $96,239- $122,506       New hire: $83,685

Computer Specialist I (Software) TA: $105,378- $114,211        New hire rate: $91,634
Computer Specialist II (Software) TA: $109,782- $122,983      New hire rate: $95,465
Computer Specialist III (Software) TA: $118,556- $133,749      New hire rate: $103,088
Computer Specialist IV (Software) TA: $127,179- $153,137     New hire rate: $110,589
- TA is represented by DC 37

Computer Associate I (Software) OA: $80,924- $97,553
Computer Associate II (Software) OA: $87,135- $105,456
Computer Associate III (Software) OA: $93,061- $118,463

Computer Specialist I (Software) OA: $99,579- $107,924
Computer Specialist II (Software) OA: $103,742- $116,216
Computer Specialist III (Software) OA: $112,029- $126,386
Computer Specialist IV (Software) OA: $120,179- $144,711
- OA is represented by TWU L 100

Responsibilities
Under general supervision, the selected candidate will be responsible for the upgrade, maintenance, testing and troubleshooting of software and embedded firmware for Public Address (PACIS), digital sound processors, speakers, customer information screen (CSI), Beacon countdown clocks, cyber lock administration and Help Point, Remedy and LAN equipment and field support maintenance workstations.  Responsibilities will also include, but are not limited to the development and execution of test plans and procedures for maintenance CCS assets hardware and software; installation and/or upgrades; problem resolution; configuration/provisioning and capacity/performance monitoring; performing diagnostics and troubleshoot software; maintaining and updating documentation; conducting testing and analysis; liaison with various in-house maintenance groups and user departments and MTA IT; providing technical support, training and knowledge transfer, as required, to operations staff. 

Education and Experience:
Computer Associate I-III (Software)

1. A baccalaureate degree from an accredited college including or supplemented by 24 semester credits in computer science or a related computer field and one year of satisfactory full-time computer software experience in computer systems development and analysis, applications programming, database administration, maintenance and support, systems programming, data communications, mainframe development, mobile development, web development and design; or

2. A four-year high school diploma or its educational equivalent and five years of satisfactory full-time computer software experience as described in "1" above; or

3. Education and/or experience equivalent to "1" or "2" above. College education may be substituted for up to two years of the required experience in "2" above on the basis that 60 semester credits from an accredited college is equated to one year of experience. In addition, 24 semester credits from an accredited college or graduate school in computer science or a related field, or a certificate of at least 625 hours in computer programming from an accredited technical school (post high school), may be substituted for one year of experience. However, all candidates must have at least a four-year high school diploma or its educational equivalent and at least one year of satisfactory full-time experience as described in "1" above.

Computer Specialist I-IV (Software) 
1.A baccalaureate degree from an accredited college, including or supplemented by 24 semester credits in computer science or a related computer field and two years of satisfactory full-time computer software experience in computer systems development and analysis, applications programming, database administration, maintenance and support, systems programming, data communications, mainframe development, mobile development, web development and design, including one year in a project leader capacity or as a major contributor on a complex project; or

2. A four-year high school diploma or its educational equivalent and six years of satisfactory full-time computer software experience as described in "1" above, including one year in a project leader capacity or as a major contributor on a complex project; or

3. Education and/or experience equivalent to "1" or "2" above. College education may be substituted for up to two years of the required experience in "2" above on the basis that 60 semester credits from an accredited college is equated to one year of experience. A masters degree in computer science or a related computer field, or a certificate of at least 625 hours in computer programming from an accredited technical school (post high school), may be substituted for one year of the required experience in "1" or "2" above. However, all candidates must have at least a four-year high school diploma or its educational equivalent and at least one year of satisfactory full-time experience in a project leader capacity or as a major contributor on a complex project.

Special Note
To be eligible for placement in Assignment Level IV, in addition to the Qualification Requirements stated above, individuals must have one additional year of satisfactory experience in a project leader capacity or as a major contributor on a complex project.

Desired Skills:

  • Network Design and/or implementation experience desirable 
  • Ability to use state of the art network equipment 
  • System integration of software and hardware 
  • Experience with VMWARE 
  • Experience with PC hardware and all input/output protocols 
  • Strong PC skill: Microsoft Office, Visio, Oracle, Windows, UNIX (ie. LINUX, QNX) operating system and other applications 
  • Excellent oral, written, problem solving and interpersonal skills, with the capability to communicate with all levels of management 
  • Ability to coordinate, schedule, and prioritize to meet deadlines

Selection Method: 
Based on evaluation of education, skills, experience, and interview.

Other Information:

Pursuant to the New York State Public Officers Law & the MTA Code of Ethics, all employees who hold a policymaking position must file an Annual Statement of Financial Disclosure (FDS) with the NYS Commission on Ethics and Lobbying in Government (the “Commission”).

Equal Employment Opportunity: 

MTA and its subsidiary and affiliated agencies are Equal Opportunity Employers, including with respect to veteran status and individuals with disabilities. 

The MTA encourages qualified applicants from diverse backgrounds, experiences, and abilities, including military service members, to apply.

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