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Manager, Security Operations - Field Operations

Job ID: 7495
Business Unit: New York City Transit
Location: Various, United States
Regular/Temporary: Regular
Department: Security
Date Posted: Jun 6, 2024


Job Information: 

Title:                    Manager, Security Operations - Field Operations
Opening Date:     06/05/2024
Closing Date:      06/26/2024
Authority:            TA/OA
Department:         Security
Division/Unit:      Field Operations
Reports to:           Senior Director, Field Operations/SERT
Work Location:    Various
Hours of Work:    Various



$75,689 - $107,430 (Grade G, Hay points: 393) 

Compression rate: $96,000 


This position is responsible for managing, monitoring, and maintaining various NYCT security functions.  Responsibilities may include: 

Managing, monitoring and maintaining various NYCT security functions.  Responsibilities may include managing employees in the Security Command Center / Security Operations Center, managing TPPA’s and TPPS’ in the Field Operations Division as well as members of the SERT Team. Manages timely responses to security incidents and ensures the communication of timely updates to Department of Security Senior Management. Performs other Department of Security related services, including but not limited to formally evaluating the performance of employees, preparing reports and conducting analysis of various incidents, manages security at special events, and makes critical decisions as required.  

As this is a 24/7 operation, the selected candidate may be required to work various tour of duty, as well as weekends and holidays. 

Education and Experience: 

A Baccalaureate degree and a minimum of seven (7) years of experience in a security environment, including a minimum of two (2) years in a managerial/supervisory capacity; or a satisfactory equivalent of education and experience. 

Desired Skills: 

  • Experience in Security, Military Police, Intelligence, or Enforcement capacity in transportation industry is preferred.
  • Seven (7) years Supervisory Field experience.
  • Ability to analyze problems and develop creative solutions through independent decision making.
  • Excellent customer relations, interpersonal and teambuilding skills.
  • Knowledge of security procedures, best practices, software and access control systems.
  • Project tracking and management skills.
  • Strong verbal, written, digital, and interpersonal communications skills.
  • Knowledge of NYC Transit's rules, regulations, and operating procedures.
  • Knowledge of Microsoft Office.

Selection Method: 

Based on evaluation of education, skills, experience, and interview. 

Other Information: 

Pursuant to the New York State Public Officers Law & the MTA Code of Ethics, all employees who hold a policymaking position must file an Annual Statement of Financial Disclosure (FDS) with the NYS Commission on Ethics and Lobbying in Government (the “Commission”). 

Equal Employment Opportunity: 

MTA and its subsidiary and affiliated agencies are Equal Opportunity Employers, including with respect to veteran status and individuals with disabilities. 

The MTA encourages qualified applicants from diverse backgrounds, experiences, and abilities, including military service members, to apply. 

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