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Director HR Governance, Risk Management and Compliance

Job ID: 7222
Business Unit: MTA Headquarters
Location: New York, NY, United States
Regular/Temporary: Regular
Department: Human Resources Data Science
Date Posted: Jun 3, 2024


JOB TITLE:                         Director HR Governance Risk Management and Compliance
SALARY RANGE:              $124,718 - $135,000
HAY POINTS:                     775
DEPT/DIV:                          People Department
SUPERVISOR:                   Deputy Chief HR Operations & Analytics
LOCATION:                        2 Broadway New York, NY 10004
HOURS OF WORK:           9:00 am - 5:30 pm (7 1/2 hours/day)

This position is eligible for telework which is currently one day per week. New hires are eligible to apply 30 days after their effective date of hire.


The Director of HR Governance, Risk Management, and Compliance is a strategic and pivotal role responsible for ensuring that the organization's People Departments align with agency-wide compliance regulatory standards, while also managing risks and maintaining high standards of governance. This executive-level position involves leading and driving the development and implementation of comprehensive strategies, policies, and processes across all Human Resources areas including compliance, risk management, audit findings implementation, disaster recovery planning, and internal control processes. The successful candidate will be a visionary leader with a deep understanding of HR practices, risk management, compliance frameworks, and the ability to navigate complex regulatory environments.


  • Collaborate with Compliance department to design and oversee a robust HR governance framework that ensures transparency, fairness, and consistency across the organization.
  • Collaborate with Compliance department to develop and implement comprehensive compliance strategies that ensure HR practices meet all legal and regulatory requirements, adapting to changes in the regulatory landscape.
  • Lead the organization's response to HR-related legal and compliance inquiries or audits, serving as the primary point of contact for external auditors and regulatory bodies.
  • Perform sophisticated risk assessments to identify and evaluate potential risks affecting HR operations, utilizing data analytics and technology to enhance risk detection and mitigation efforts.
  • Develop innovative risk mitigation strategies and programs, including proactive risk management plans and disaster recovery strategies.
  • Oversee the management of internal controls, ensuring they are effective in monitoring and managing risks associated with HR activities.
  • Direct the project management of recommendations arising from audit findings, ensuring the effective and timely implementation of corrective actions.
  • Coordinate with external auditors, such as Deloitte, for year-end data gathering, ensuring accurate and comprehensive data is provided.
  • Manage the disaster recovery quarterly testing process, including the development and execution of test scripts, to validate the effectiveness of recovery plans.
  • Foster a culture of compliance and risk awareness within HR and across the organization, promoting cross-departmental collaboration to achieve compliance and governance objectives.
  • Represent HR in all audit meetings, effectively communicating and advocating for HR's interests and compliance efforts.
  • Regularly report to senior management and relevant stakeholders on the status of compliance initiatives, audit findings, and risk management strategies, providing insights and recommendations for continuous improvement.
  • Conduct compliance audits and implement necessary corrective actions.
  • Train HR staff and management on compliance requirements.
  • Identify, assess, and mitigate HR-related risks around data privacy.
  • Develop comprehensive risk management plans, including disaster recovery and business continuity strategies.
  • Implement and manage internal controls to monitor and manage risk exposure.
  • Systematically input resolved audit and compliance findings into the GRC system, ensuring that all corrective actions and resolutions are accurately recorded and tracked.
  • Collaborate with GRC system administrators to streamline the workflow for entering and updating resolved findings, enhancing the efficiency and reliability of data management within the system.
  • Analyze the effectiveness of the current GRC system workflow in managing resolved findings, identifying appropriate users for process improvement and system optimization.
  • Initiate and lead projects to enhance the GRC workflow, incorporating best practices and technological advancements to improve tracking, reporting, and compliance management capabilities.
  • Develop and deliver training programs for HR staff and other relevant stakeholders on the proper use of the GRC system for tracking resolved findings and compliance activities.
  • Provide ongoing support and guidance to ensure users are proficient in utilizing the system, thereby promoting a culture of compliance and accountability through effective use of technology.
  • Other duties as assigned.


  • Monitor and ensure HR compliance with all levels of employment laws and regulations (local, state, federal, international).
  • Stay updated on legislative changes; interpret and implement required updates in HR policies and practices.
  • Systematically assess and update HR procedures to align with legal requirements and best practices.
  • Design and oversee tailored compliance training programs for HR staff, management, and all employees.
  • Cover essential topics such as anti-discrimination, data privacy, labor relations, and workplace safety.
  • Use diverse training methodologies (e.g., e-learning, workshops) to engage participants; regularly update training content.
  • Plan and conduct audits and investigations into HR practices to identify compliance gaps or risk areas.
  • Work with internal and external experts for specialized audits; establish a transparent reporting process for compliance concerns.
  • Develop and implement corrective actions in response to audit findings to prevent recurrence and address non-compliance effectively.
  • Promote a culture of continuous improvement in compliance practices; seek feedback for enhancement opportunities.
  • Regularly review the effectiveness of policies, training, and audit processes.
  • Prepare detailed compliance reports for senior management, outlining status, challenges, actions taken, and progress.
  • In-depth knowledge of employment laws, regulations, and best practices.
  • Excellent communication and interpersonal skills, with the ability to influence and engage at all levels of the organization.
  • Strong analytical, problem-solving, and decision-making skills.



  • Bachelor's degree in Information Technology Management, Data Science, Business Administration, Human Resources, Statistics, or a related field from an accredited college or an equivalent combination of education and experience.
  • Minimum of 10 years of experience in HR, Finance, Payroll, Compliance, or Timekeeping with a focus on compliance in a leadership role.
  • Master's degree in a related field
  • Experience with PeopleSoft HCM ERP
  • Relevant certification (e.g., SHRM, HRCI) preferred
  • Familiar with GRC Systems
Pursuant to the New York State Public Officers Law & the MTA Code of Ethics, all employees who hold a policymaking position must file an Annual Statement of Financial Disclosure (FDS) with the NYS Commission on Ethics and Lobbying in Government (the “Commission”).


MTA and its subsidiary and affiliated agencies are Equal Opportunity Employers, including with respect to veteran status and individuals with disabilities.

The MTA encourages qualified applicants from diverse backgrounds, experiences, and abilities, including military service members, to apply.
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