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Testing Specialist

Job ID: 6991
Business Unit: MTA Headquarters
Location: Queens, NY, United States
Regular/Temporary: Regular
Department: Workforce Testing
Date Posted: May 17, 2024

Description

JOB TITLE:                         Testing Specialist
SALARY RANGE:               $63,820 - $76,172
HAY POINTS:                       323
DEPT/DIV:                           People Department

SUPERVISOR:                    Manager, Testing

LOCATION:                         144-41 94th Ave Jamaica , NY 11435, 5th Floor
HOURS OF WORK:            9:00 am - 5:30 pm (7 1/2 hours/day)
This position is eligible for telework which is currently one day per week. New hires are eligible to apply 30 days after their effective date of hire.
SUMMARY: The Testing Specialist is a member of the People Team responsible for developing, administering, and validating exams to support the selection and promotion of employees. They will partner with stakeholders across the agency including business unit management, Labor, Legal and Diversity as well as the broader People team. The Testing Specialist will conduct job analyses for all titles no later than every 5 years, document and store the data and update the exams, with the approval of the Talent Assessment Manager, as needed.
 
 
RESPONSIBILITIES:
  • Creation of selection and promotion assessments, including written, practical skills, physical abilities, managerial pre-screening, computer skills, structured interviews, etc., to assess knowledge, skills and abilities. Develops procedures and standardizes criteria for such activities. Works with departments to develop assessments for job titles that are in line with the needs of the department and organization. Works with OHS to create physical abilities tests.
  • Responsible for the physical administration of small- and large-scale examinations. Works with departments to administer practical exams.
  • Conducts post testing processes including analyzing test statistics, test validation, post conditional test notifications and confirmation of results, and maintenance of testing records.
  • Collaborates with Talent Assessment Manager and business units to plan, develop and implement testing strategies to improve current processes in order to ensure hiring goals are met and positions are filled with the best possible talent. Analyze trends in testing and provide innovative ideas. Research, implement and adhere to industry best practices.
  • Conducts job analyses and provides guidance on how to best identify critical work competencies. Provides information to Talent Assessment Manager to implement testing analysis by performing and documenting validation studies. Works with the Talent Assessment Manager and the departments to analyze the effectiveness of current exams and ensures that they reflect the current job duties, responsibilities, etc. Assists in making changes as necessary.
  • Assists the Talent Assessment Manager in the conversion of paper and pencil exams to electronic exams. Work with the Talent Assessment Manager and the testing team to identify space to administer computer based electronic exams.
  • Creates and maintains a professional working environment that respects individual differences, enables all employees to develop and contribute to their full potential, and fosters a positive employee relations climate that ensures MTA principles, policies and programs are consistently practiced.
  • Other duties as assigned.
 
KNOWLEDGE, SKILLS, AND ABILITIES:
  • Ensuring that examinations and job analyses are developed to accurately reflect the relevant knowledge, skills and abilities to maintain an effective and competent workforce.
  • Developing and administering written, practical and physical abilities tests under tight deadlines for critical and, at times, hard to fill operating titles with limited resources.
  • Maintaining processes that ensure tests are fair, valid, and reliable.
  • Traveling to different job locations to conduct job analysis or administer examinations.
  • Converting exams that are currently administered via pencil and paper to computer automated electronic versions.
  • DECISION-MAKING AUTHORITY: Indicate the limits and controls on this job's authority regarding dollar expenditures, personnel decisions, changing policies or methods, etc. Indicate what types of challenges typically are referred to the immediate supervisor or designee for resolution or approval.
  • Has limited level of authority for decision making, which is subject to approval by departmental management. Decision-making authority over their immediate responsibilities is somewhat routine with some diversification about developing procedures and standardizes criteria and assessments for jobs.
  • Collaborates with Talent Assessment Manager and business units to plan, develop and implement testing strategies to improve current processes to ensure hiring goals are met and positions are filled with the best possible talent. Analyze trends in testing and provide innovative ideas. Research, implement and adhere to industry best practices.
  • Exercises proper judgment in responding to inquiries while referring more complex issues to the appropriate individuals within the department.
  • Supports implementation of policies and procedures for the department’s group. Does not make recommendations for policy and procedural changes without final approval from the Chief.
      
EDUCATION AND EXPERIENCE:
  • A Bachelor’s Degree in Industrial Psychology, Human Resources, or a related field from an accredited college or university.
  • Two years of satisfactory full-time professional experience in one or a combination of the following areas: working in management or methods analysis, operations research, organizational research or program evaluation; or in personnel or public administration, recruitment, position classification, personnel relations, labor relations, employee benefits, staff development, employment program planning/administration, labor market research, economic planning, social services program planning/evaluation, or fiscal management. A master’s degree in psychology or a related field from an accredited college or university may substitute for two years of experience.
PREFERRED:
  • Courses in tests and measurement, statistics, research, personnel psychology, and computers.
  • Ability to work with diverse groups of people to creatively develop exams.
           
OTHER INFORMATION:
Pursuant to the New York State Public Officers Law & the MTA Code of Ethics, all employees who hold a policymaking position must file an Annual Statement of Financial Disclosure (FDS) with the NYS Commission on Ethics and Lobbying in Government (the “Commission”).
 
Equal Employment Opportunity
MTA and its subsidiary and affiliated agencies are Equal Opportunity Employers, including with respect to veteran status and individuals with disabilities.
 
The MTA encourages qualified applicants from diverse backgrounds, experiences, and abilities, including military service members, to apply.
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