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Senior Manager, Talent Acquisition

Job ID: 6938
Business Unit: MTA Headquarters
Location: Brooklyn, NY, United States
Regular/Temporary: Regular
Department: Office of Talent Acquisition
Date Posted: May 29, 2024

Description

JOB TITLE:                   Senior Manager, Talent Acquisition                    
SALARY RANGE:         $123,600       
HAY POINTS:                677        
DEPT/DIV:                     People       
SUPERVISOR:               Senior Director, Talent Acquistion      
HOURS OF WORK:      7:30 am - 4:00 pm (7 1/2 hours/day)      
      
This position is eligible for telework which is currently one day per week. New hires are eligible to apply 30 days after their effective date of hire.      
 
The Senior Manager of Talent Acquisition is a member of the People Team responsible for implementing talent acquisition strategies. This would include planning, managing, and executing an effective recruitment and selection process that will source diverse and talented applicants in an efficient and timely manner.
This individual will manage a team and need to partner with key stakeholders across the agency, including other People group members, business unit executives, as well as department areas dealing with Labor, Legal and Diversity. This position is also responsible for identifying best practices and standardizing these practices across all agencies.
In addition, working within prescribed guidelines, policies, and procedures this role will partner with the Compensation team to oversee and direct the Talent Acquisition team on all non-represented and certain represented salary offers.
  • Design, plan and execute an effective recruitment and selection process. Manage a team responsible for talent acquisition activities for client departments across the various agencies. Such activities include posting vacancies, screening applicants, qualifying resumes, candidate outreach, participating on interview panels, onboarding new hires, and processing packages for internal promotions. Ability to manage all aspects of assigned recruitment efforts for executive, administrative, managerial, operating, professional, skilled trade, hourly, and supervisory titles. Ensure a positive candidate experience.
  • Work with Agency People partners, business units, and other groups within Talent Acquisition to plan, develop and implement talent acquisition strategies to ensure hiring goals and objectives are met, and positions are filled with the best possible talent. Provide innovative ideas for filling complex and hard to fill titles. Use sourcing methods for hard-to-fill roles. Implement and adhere to industry best practices.
  • Support the efficient and timely sourcing of diverse and talented candidates using ATS, sourcing, and recruitment marketing tools. Audit and approve all job postings and job offers for the assigned agency. Partner with department managers and Workforce Forecasting & Planning to determine staffing needs and develop hiring plans. Ensure the delivery of diverse applicants to hiring departments. Work with the MTA’s recruitment advertising agency and other recruitment companies to develop media plans for hard-to-fill positions. Build talent pipelines and assist with employment branding.
  • Analyze trends and make recommendations that will establish and maintain effective recruitment metrics, processes, systems, and tools. Identify and address gaps between the current workforce and future needs. Use metrics to create reports and identify areas of improvement. Make recommendations and implement approved changes to the onboarding process and applicant experience. Ensure fair, ethical, and equitable adherence to recruitment processes and practices.
  • Support testing team with scheduling and administration of employment testing. Assist with educating test takers on the day of the exam on the duties and responsibilities associated with the role. Provide a shortlist of qualified candidates to the TA Testing Team for the scheduling of exams.
  • Oversee tracking test results for operating positions that require mandatory drug tests and medical clearance.
  • Partner with Senior Manager, Talent Sourcing and Outreach on recruitment and outreach activities.
  • Lead efforts in the coordination and planning of large-scale career events. Manage the logistics such as location, advertising (paid/unpaid), staffing, and security. Additional duties include coordinating information sessions and workshops on career opportunities, meeting with students, faculty, and administrators to promote MTA career opportunities.
  • Manage reference checks and the background verification process for new hires. Review and clear employment applications and background check reports. Audit all salary worksheets prior to submitting to compensation.
  • Track all open, active recruitment efforts. Find and address bottlenecks in the recruiting process and assist in developing permanent solutions.
  • Finalize and track employee annual performance evaluations. Suggest measures for improving employee retention.
  • Develop and motivate personnel within the unit, creating brand ambassadors. Provide career development for subordinates. Manage the development of Talent Acquisition staff to ensure knowledge of multiple HR disciplines and federal, state, and local employment laws. Provide prompt and effective coaching and counseling. Review performance of staff. Create a professional environment that respects individual differences and enables all employees to develop and contribute to their full potential.
  • Working within prescribed guidelines, policies, and procedures partners with the Compensation team to oversees and direct salary recommendations and offers for all non-represented and certain represented roles.
  • Fosters a positive employee relations climate that ensures MTA principles, policies and programs are consistently practiced.
  • Other duties as assigned.
 
Education and Experience:
  •  Bachelor’s degree in Human Resources, Industrial/Organizational Psychology, Public Administration, Business Administration, or a related field or an equivalent combination of education and experience may be considered in lieu of a degree.
  • Minimum 7 years of progressive experience in Talent Acquisition or related area, including at least 3 years of supervisory, managerial or project management experience in a large, multi-faceted, fast-paced organization or governmental body preferred.
Competencies:
  • Must have demonstrated knowledge of creating and delivering effective and efficient processes that help identify candidates in a timely manner.
  • Must have knowledge of sourcing and recruitment of a diverse and skilled workforce in a civil service and/or unionized environment.
  • Strong knowledge of full cycle recruiting, sourcing, and employer branding.
  • Demonstrated ability to develop and execute strategies to source and recruit top talent based on defined job criteria and competencies.
  • Proven ability to execute effective staffing strategies and processes to ensure the ongoing development of best-in-class workforce
  • Must have experience in coordinating career events/fairs and maintaining continuous outreach efforts.
  • Experience with HRIS, ATS, Sourcing and Recruitment Marketing tools
  • Excellent communication and interpersonal skills.
  • Excellent organizational skills.
  • Knowledge of NYS Civil Service Law and DCAS rules and regulations.
  • Working knowledge of labor agreements and employment laws including Equal Employment Opportunity laws.
  • Knowledge of MTA Compensation policies.
  • Demonstrated ability to work with all internal levels within a given organization.
  • Demonstrated ability to communicate and interact well with external agencies. External agencies may include the Governor’s Office for New York State, New York City government, elected and other public officials, as well as any staff located at other federal or state agencies or authorities.
  • Demonstrated ability to work in a high-profile, high-pressure environment effectively.
  • Demonstrated ability to change priorities while meeting deadlines.
  • Demonstrated ability to communicate effectively with key internal and/or external stakeholders.
  • Demonstrated the ability to manage projects related to mass recruitment efforts or process improvement initiatives.
  • Must have strong managerial skills to effectively direct a staff of professional and technical employees in implementing the short- and long-term goals and direction for the area of responsibility.
  • Demonstrated analytical capabilities and quantitative skills.
  • Understanding of the organizational culture.
  • Ability to handle confidential matters and information.
  • Ability to motivate employees.
  • Critical thinker, problem-solving, and time-management skills.
  • Demonstrated proficiency in Microsoft Office Suite or comparable applications, i.e., Word, Excel, PowerPoint, and Outlook
PREFERRED:
  • Master’s degree in a related field.
  • Attainment of or in the process of attaining SPHR or SHRM certification in HR management.
  • Must have the ability to work weekends, as needed.
  • Prior experience working in a large, multi-faceted, fast-paced organization.
  • Familiarity with the MTA’s policies and procedures.
  • Familiarity with the MTA’s collective bargaining procedures.
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