Senior Analyst - System Safety

This position is eligible for teleworking which is currently one day per week. New hires are eligible to apply 30 days after their effective date of hire.

Metro-North Railroad reserves the right to remove this posting before the Application Deadline.

Opening:

MTA Metro-North Railroad is a dynamic organization, operating out of the jewel of New York City, Grand Central Terminal.  We provide service to over 86.5 million customers, traveling in and out of New York and Connecticut.  A subsidiary of the Metropolitan Transportation Authority, Metro-North Railroad is one of the busiest commuter railroads in the nation.  MTA Metro-North Railroad strives to provide a safe and reliable commute, excellent customer service, and rewarding opportunities to its employees.

Position Objective:

Support Metro-North and the Office of System Safety by maintaining data utilized in statistical and quantitative analyses to ensure compliance with Corporate initiatives as well as State and Federal mandates. Act as technical liaison with support departments, members, and outside agencies. Assist with overseeing and supporting the data warehouse management system to ensure accuracy, efficiency, and functionality.

Responsibilities:

• This position will assist with overseeing, managing, and supporting data optimization with ancillary internal systems in support of the business process and workflows.
• Develop, maintain, and deliver daily, weekly, monthly, and annual statistical as well as ad hoc reports for internal and external use for trend analysis to meet corporate and organizational needs and requirements.
• Creates and presents standard reports, responds to queries for ad-hoc reports and forms theories, tests hypotheses, and finds patterns in the data. Capable of creatively presenting information and communicating both visually and verbally in the language of safety to stakeholders. Gleans actionable insight from the data, advises management on trends, and makes recommendation to improve business processes.
• Collecting, analyzing, and interpreting safety information to determine cause and effect relationships to develop qualitative and quantitative analyses, aimed at reducing employee and customer injuries.
• Provide backup support on the preparation of reports to comply with regulatory requirements including but not limited to FRA, PTSB, NTSB, CDOT, New York DOT, and government agencies.

Required Knowledge/Skills/Abilities:

• Detail-oriented with strong analytical and statistical skills.
• Excellent verbal and written communication skills.
• Strong knowledge of data validation to ensure reporting quality.
• Problem-solving, analytical, and integrated computer system skills.
• Superior customer service and interpersonal skills with the ability to deal with internal and external customers at all levels.
• Ability to maintain and protect confidentiality while maintaining a high degree of discretion.
• Project management skills with adherence to deadlines with the ability to handle multiple projects and assignments.
• Strong time management, organizational, and coordinating skills including appropriate sense of urgency and proactive approach.
• Ability to exercise a high level of independent judgment and decision-making with a minimum of supervision and guidance.
• Proficient in Microsoft Office, particularly Word, Excel, PowerPoint, and Access, or demonstrated equivalent software.

Required Education and Experience:

• Bachelor’s Degree in Statistics, Mathematics, Computer Science, Business Management, Safety, or a related field. Demonstrated equivalent experience, education and/or technical credentials to include four (4) additional years of related experience may be considered in place of a degree.
• Minimum of two (2) years of experience in data reporting and trend analysis.

Or

• Master’s Degree in Statistics, Mathematics, Computer Science, Business Management, Safety, or a related field and prior internship experience may be considered in place of this experience.

The following is/are preferred:

• The following is/are preferred, but other satisfactory combinations of relevant experience, education, and/or technical credentials will be considered:
• Master’s Degree in Computer Science, Business Management, Statistics or Safety.
• Experience performing statistical/trend analysis and utilizing analytical programs.
• Geographical Information Systems (GIS).
• Geography of Hazards.

Other Information

This position is safety-sensitive and subject to toxicological testing.

According to the New York State Public Officers Law & the MTA Code of Ethics, all employees who hold a policymaking position must file an Annual Statement of Financial Disclosure (FDS) with the NYS Commission on Ethics and Lobbying in Government (the “Commission”).

Employees driving company vehicles must complete defensive driver training once every three years for current MNR drivers; or within 180 days of hire or transfer for an employee entering an authorized driving position.

Equal Employment Opportunity

MTA and its subsidiary and affiliated agencies are Equal Opportunity Employers, including those concerning veteran status and individuals with disabilities.

The MTA encourages qualified applicants from diverse backgrounds, experiences, and abilities, including military service members, to apply.