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Fire EMS Supervisor

Job ID: 6871
Business Unit: Metro-North Railroad
Location: New York, NY, United States
Regular/Temporary: Regular
Department: GCT - Safety
Date Posted: Apr 10, 2024





Fire-EMS Supervisor


Emergency Management & Fire Safety


89 E 42nd Street




$83,985.00 - $110,230.05


April 10, 2024

Metro-North Railroad reserves the right to remove this posting before the Application Deadline.


MTA Metro-North Railroad is a dynamic organization, operating out of the jewel of New York City, Grand Central Terminal. We provide service to over 86.5 million customers, traveling in and out of New York and Connecticut. A subsidiary of the Metropolitan Transportation Authority, Metro-North Railroad is one of the busiest commuter railroads in the nation. MTA Metro-North Railroad strives to provide a safe and reliable commute, excellent customer service, and rewarding opportunities to its employees.

Position Objective:

This position protects the Railroads employees, customers, tenants, equipment, and infrastructure from injury, damage, and loss by maintaining a comprehensive and proactive fire/life safety program, responding to and mitigating fire/rescue/hazardous materials incidents, providing pre-hospital emergency medical services, and by working with both internal and external forces to minimize service disruptions safely and efficiently. This position provides front-line supervision of Fire Brigade personnel.


  • Supervise staff for daily operations and during emergency operations. Ensure that subordinates are properly trained and equipped for tasks and operations. Responsible for compliance with all applicable policies, guidelines, procedures, codes, standards, and protocols. Responsible for staff development, oversight, and discipline as needed. Ensure adequate 24/7 staffing and resources for operations: including personnel scheduling, inventory, supplies ordering, etc. Responsible for the efficient scheduling, prioritization, and completion of own and staff's tasks and responsibilities. Responsible for associated documentation and administrative tasks.
  • Respond to Fire, EMS, and other emergencies as indicated by policy & guidelines and supervision. Perform firefighting, rescue, hazardous materials response, and other tasks as outlined by NYS OFPC/DOH, NFPA, OSHA, FDNY, MNR, and all other applicable standards and guidelines. Provide pre-hospital emergency medical care according to state and local medical protocols. Inspect and maintain equipment and facilities in support of these tasks. Create/maintain accurate and detailed reports regarding all activities. Interface and coordinate with other MNR forces and outside agencies during incidents to facilitate safe and efficient resolution of emergencies involving MNR facilities, personnel, and customers.
  • Receive emergency information and alarms from fire and building management systems, other dispatch centers, etc. Process information as indicated by policy & guidelines and supervision, dispatch appropriate personnel & resources, coordinate/facilitate response & communications, make appropriate notifications, and document as appropriate.
  • Support MNR fire prevention and safety programs by assisting with and conducting inspections, drills, assessments, and employee/tenant/public education and training. Assist with construction and event plans & specification review and other code enforcement duties as directed. Complete associated documentation and administrative tasks.
  • Attend regular training and ongoing continuing education to achieve/maintain certification/licensure and proficiency in required tasks and knowledge as outlined by NYS OFPC/DOH, NFPA, OSHA, FDNY, MNR, and all other applicable standards and guidelines.
  • Complete administrative tasks as needed, as outlined by policy & guidelines, and as indicated by supervision.
  • Assist in the management and administration of various projects and programs in support of emergency management, fire life safety, and other Office of System Safety goals as required.

Required Qualifications:

Required Knowledge/Skills/Abilities:

  • This position requires knowledge of Firefighting, Pre-Hospital Emergency Medical Care, Fire Prevention, Emergency Management, and areas related to these functions. The incumbent will be able to reason with co-workers and others to complete tasks in these areas. This position will be able to effect change in staff and peers to efficiently achieve objectives.
  • This position requires problem-solving skills that will allow him/her to effectively solve a wide range of problems utilizing solutions guided by standing policies and guidelines, training, and experience.
  • This position will be accountable for actions that have a critical impact on company operations. This position can use training, experience, and education within the framework of policies, procedures, and guidelines to achieve goals and objectives.
  • Demonstrated supervisory experience and skills in but not limited to personnel scheduling, training, leadership in emergency conditions, progressive discipline, task prioritization and delegation, motivation of staff, and related functions.
  • Demonstrated ability to use a computer and the Microsoft Office suite of programs to receive/transmit, analyze, manipulate, format, and process data. Ability to effectively use a computer to research information regarding codes, training, equipment, and other relevant information.
  • Demonstrated ability to manage multiple concurrent priorities effectively and efficiently, often under stressful or emergency conditions. Ability to make life-saving decisions under stressful or emergency conditions.
  • Demonstrated ability to communicate in written, electronic, and verbal formats effectively and efficiently. Also, must be able to effectively utilize computers, two-way radios, smartphones, and other electronic devices.
  • Demonstrated ability to operate and manipulate various tools and equipment in support of the positions responsibilities effectively and efficiently. This includes but is not limited to, hand tools, power tools, computers, communication devices, various forms of personal protective equipment, high-volume hose lines, medical equipment, hydraulic rescue equipment, ladders, and various vehicles.
  • Candidate must be mentally and physically able to operate effectively and efficiently in various spaces and environments including but not limited to, confined spaces, underground, uneven terrain, near heavy machinery & equipment, and at heights above 100 feet.
  • Candidate must pass an initial and ongoing comprehensive medical examination and history, as well as a physical agility test.
  • This position requires the ability to work various length shifts on a 24/7 rotating basis, with the possibility for mandated staffing and coverage, emergency call-in and response, and deployment to anywhere within the MTA operating area. This includes nights, weekends, and holidays in all weather conditions.

The following is/are preferred:

  • Prior Metro-North or other railroad/mass transportation experience.
  • Prior working and detailed knowledge of the layout and features of Grand Central Terminal.
  • Knowledge & experience of construction trades; electrical, plumbing, carpentry, and other building systems.

Required Education and Experience:

  • Associate degree in Fire/Life Safety, Emergency Management, or a related field. Demonstrated equivalent experience, education, and/or technical credentials to include two (2) additional years of related experience may be considered in place of degree.
  • Minimum of five (5) years of experience as a Firefighter, Emergency Medical Technician, and/or Public Safety Dispatcher.
  • Volunteer Fire/EMS experience will be counted on a 50% basis (e.g., 2 years of active volunteer fire or EMS experience counts as 1-year paid experience).
  • Must at the time of hire hold valid certification as a New York State Emergency Medical Technician Basic Level or Higher (this certification must expire more than 12 months from the date of hire unless already a member of Fire Brigade)
  • Must hold NIMS / ICS Certificates ICS-100, ICS-200, ICS-300, ICS-700, and ICS-800.
  • Possession of NYS Firefighter 1 & 2 or NYS OFPC/NFPA-approved equivalent.
  • FDNY COF Z-50 Fire Safety Director High-Rise (or must be achieved within 12 months of hire).
  • NYS Hazardous Materials Operations.
  • NYS Division of Code Enforcement, Code Compliance Officer (or must be achieved within 12 months of hire).

The Following is/are preferred:

  • Prior experience in a high-volume paid or volunteer Fire/EMS agency.
  • Prior training/experience in technical rescue disciplines; confined space, high-angle, trench, structural collapse.
  • Prior experience reading blueprints, plans, and construction/building specifications.

Other Information

This position is safety-sensitive and subject to toxicological testing.

According to the New York State Public Officers Law & the MTA Code of Ethics, all employees who hold a policymaking position must file an Annual Statement of Financial Disclosure (FDS) with the NYS Commission on Ethics and Lobbying in Government (the Commission).

Employees driving company vehicles must complete defensive driver training once every three years for current MNR drivers; or within 180 days of hire or transfer for an employee entering an authorized driving position.

Equal Employment Opportunity

MTA and its subsidiary and affiliated agencies are Equal Opportunity Employers, including those concerning veteran status and individuals with disabilities.

The MTA encourages qualified applicants from diverse backgrounds, experiences, and abilities, including military service members, to apply.

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