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Telephone Maintainer (Provisional)*

Job ID: 2000
Business Unit: New York City Transit
Location: Brooklyn, NY, United States
Regular/Temporary: Regular
Department: NYC Transit Authority
Date Posted: Jul 9, 2024


Job Description


Job Title: Telephone Maintainer (Provisional)*

Job ID: 2000

Location: Various

Full/Part Time: Full-Time

Regular/Temporary: Regular

Job Information:

First Date of Posting: March 4, 2024
Last Date of Filing:  Until Filled
Authority: TA
Department: Subway            
Division/Unit:  Electronics Maintenance Division        
Reports to: Maintenance Supervisor (Telephones)
Work Location: Various           
Hours of Work: Various

*If you are hired into this position, you must pass the next Civil Service Exam and be hired from the resulting list for this title to obtain permanent civil service status


Salary Range: The current minimum salary for Telephone Maintainer is $34.86 per hour for a 40-hour week increasing to $41.01 in the sixth year of service. These rates are subject to change. The benefits of this position include, but are not limited to, night and weekend salary differentials, paid holidays, vacation and sick leave, a comprehensive medical plan and a pension plan.



Telephone Maintainers, under supervision, install, maintain, service, troubleshoot and repair various types of telephones, telephone cables and lines, fiber-optic equipment and lines, emergency, fire, and security alarms, intercoms, public address systems, and clocks; splice and maintain multiconductor telephone cables. They service telephone and communication systems and related equipment in subway, surface, and elevated structures, including stations, tunnels, enclosures, and related buildings; keep records; operate a motor vehicle; and perform related work.

Some of the physical activities performed by Telephone Maintainers and environmental conditions they experience are: working outdoors in all weather conditions; distinguishing signals (dial tone, buzzing noises, etc.) on telephone and telecommunication equipment; wearing respirator equipment when required; distinguishing colors; making visual inspections of equipment; reading blueprints and schematic diagrams; using hand tools; crawling into and out of manholes; working on or near subway tracks; climbing extension ladders; and lifting and carrying heavy tools and equipment.

Special Working Conditions: Telephone Maintainers may be required to work various shifts including nights, Saturdays, Sundays and holidays.

Education and Experience Requirements:

You must meet the following requirements:

  1. Four years of full-time, satisfactory experience as a fully trained technician at the journey level (i.e. knowledgeable, experienced, proficient and competent) in the installation or maintenance of various types of telephone and/or telecommunication equipment with a telephone company and/or other companies with large installations of telephone equipment; or
  2. Three years of full-time satisfactory experience at the journey level as described in paragraph “1” above, plus completion of one of the following listed below before obtaining your journey-level experience:
  1. Two years of satisfactory full-time experience as a helper, apprentice, or trainee performing or assisting in the work described above; or
  2. Graduation from a trade school or technical school with a major course of study in telecommunications, electrical or electronic technology, or a closely related field totaling 600 hours; or
  3. Graduation from a vocational high school with a major course of study in telecommunications, electrical or electronic technology or a closely related field; or
  4. An Associate Degree, or a higher degree, in telecommunications, electrical or electronic technology, or a closely related field from an accredited college or university.

The vocational high school, technical school, or trade school must be approved by a State’s Department of Education or a recognized accrediting organization. The college or university must be accredited by regional, national, professional or specialized agencies recognized as accrediting bodies by the U.S. Secretary of Education, and by the Council of Higher Education Accreditation (CHEA).

Qualifying part-time experience will be credited on a pro-rated basis.

Requirements to be Appointed:

Driver License Requirement: At the time of appointment, you must have a Motor Vehicle Driver License valid in the State of New York with no disqualifying restrictions that would preclude the performance of the duties of this title. If you have serious moving violations, a license suspension or an accident record you may be disqualified. This license must be maintained for the duration of your employment in the title.

Drug Screening Requirement: You must pass a drug screening in order to be appointed, and if appointed, you will be subject to random drug and alcohol tests for the duration of your employment. Additionally, if you have tested positive on a drug or alcohol test or had a refusal to test during pre-employment or while employed by a Federal DOT-regulated employer during the applicable period, you must have completed the Substance Abuse Professional (SAP) evaluation, referral and education/treatment process required by federal law in order to be appointed to this safety-sensitive position.

Residency: New York City residency is not required for this position.

English Requirement: You must be able to understand and be understood in English to perform the duties and responsibilities of the position.

Proof of Identity: Under the Immigration Reform and Control Act of 1986, you must be able to prove your identity and your right to obtain employment in the United States prior to employment with MTA Bus Company.

How to Apply:

If you meet the requirements above, you can submit an online application by clicking on the "APPLY NOW" button from either the CAREERS page or from the JOB DESCRIPTION page. If you have previously applied online for other positions, enter your Username and Password. If it is your first registration, click on the CLICK HERE TO REGISTER hyperlink and enter a User Name and Password; then click on the REGISTER button.



Selection Method / Admission Letter:

Candidates may be asked to participate in one or more of the following: an education and experience test, a written assessment, a practical skills assessment and/or a structured interview.


All selected candidates will be subject to a full background investigation that includes employment and education.  Discrepancies may lead to dismissal.

Applicants must keep their contact information (email, mailing, phone) up to date. The contact information you entered in your online profile with the MTA will be used to contact you. You can update your address and other contact logging into your MTA profile or by sending an email to [email protected]. 

Additional Information:

Training: You may be required to undergo a formalized training course during your probationary period. Failure to successfully complete the training course may result in termination.

Probationary Period: You will be required to complete a probationary period. If you do not successfully complete the probationary period, you may be terminated.

Equal Employment Opportunity:

MTA is an Equal Opportunity Employer, including veteran status and individuals with disabilities.  The MTA encourages qualified applicants from diverse backgrounds and experiences, including military service members, to apply.



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