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Staff Analyst Series - Fraud Management

Job ID: 6683
Business Unit: MABSTOA
Location: New York, NY, United States
Regular/Temporary: Regular
Department: NYC Transit Authority
Date Posted: Apr 11, 2024

Description

Job Information:

Title: Staff Analyst Series Fraud Management
Opening Date: 03/20/2024
Closing Date: 04/10/2024
Authority: TA/OA
Department: Revenue Control
Division/Unit: Revenue Control/Fraud Management
Reports to: Manager, Fraud Management
Work Location: 2 Broadway, New York, NY
Hours of Work: As required

TA Applicants must be in a permanent civil service status in the title(s) of Staff Analyst I-II, Associate Staff Analyst or be on an established list for said title(s). If you are on an established list, your list number must be reachable to be considered for appointment.

Candidates selected for this position on the NYC Transit payroll may be placed in a competitive or non-competitive class position based on their qualifications. Qualified candidates who are placed in a competitive class position are eligible for the 55-a Program. Please indicate in your cover letter and in the upper right corner of your resume that you would like to be considered for the position under the 55-a Program. For detailed information regarding the 55-a Program, please visit the following linkhttps://www1.nyc.gov/site/dcas/employment/55-a-program.page

Compensation:

Salary:

Staff Analyst I (TA): $58,934 $69,771 (New hire rate: $51,245)

Staff Analyst I (OA): $65,003- $76,955

Staff Analyst II (TA): $68,430 - $76,213 (New hire rate: $59,505)

Staff Analyst II (OA): $75,475 - $84,060

Associate Staff Analyst (TA): $77,356 - $100,155 (New hire rate: $67,264)

Associate Staff Analyst (OA): $85,316 - $110, 468

Responsibilities:

Under general supervision, with latitude for independent initiative and judgment, the Analyst will perform difficult professional work in the preparation and administration of agency budgets, accounting, economic or financial administration and the conduct of economic research and studies; in the preparation and conduct of administrative, procedural, and operational studies and analyses concerning the agencys organization and operations.

The selected candidate will be required to perform a broad range of analytical, administrative and research support tasks for the MetroCard/OMNY Negative List & Fraud Management unit within the Division of Revenue Control. These tasks include:
  • The processing of MetroCard/OMNY Negative List and Pending List requests,
  • Monitoring and maintaining the MetroCard/OMNY Negative List and Pending Lists,
  • Investigating fraudulent MetroCard/OMNY activity,
  • Liaising with other departments regarding MetroCard/OMNY negative list requests,
  • Providing court testimony regarding MetroCard/OMNY purchase and usage data,
  • Preparing spreadsheets for senior management and running MetroCard/OMNY usage histories in SAP and AFC.
  • With the decommissioning of MetroCard and the start of the OMNY roll out, the incumbent will assist in developing and implementing new OMNY fraud procedures.
  • Assist with the training of existing staff and design of a new OMNY fraud detection and reporting application.

Education and Experience:

Associate Staff Analyst

  1. A master's degree from an accredited college in economics, finance, accounting, business or public administration, human resources management, management science, operations research, organizational behavior, industrial psychology, statistics, personnel administration, labor relations, psychology, sociology, human resources development, political science, urban studies or a Juris Doctor degree from an accredited law school, and one (1) year of satisfactory full-time professional experience in one or a combination of the following: working with the budget of a large public or private concern in budget administration, accounting, economic or financial administration, or fiscal or economic research; in management or methods analysis, operations research, organizational research or program evaluation; in personnel or public administration, recruitment, position classification, personnel relations, labor relations, employee benefits, staff development, employment program planning/administration, labor market research, economic planning, social services program planning/evaluation, or fiscal management, or in a related area; or
  2. A baccalaureate degree from an accredited college and three (3) years of satisfactory full-time professional experience in the areas described in "1" above.

Staff Analyst I-II

  1. A masters degree from an accredited college or university in economics, finance, accounting, business or public administration, human resources management, management science, operations research, organizational behavior, industrial psychology, statistics, personnel administration, labor relations, psychology, sociology, human resources development, political science, or urban studies, or a Juris Doctor degree from an accredited law school; or
  2. A baccalaureate degree from an accredited college or university and two (2) years of satisfactory fulltime professional experience in one or a combination of the following areas: working with the budget of a large public or private concern in budget administration, accounting, economic or financial administration, or fiscal or economic research; in management or methods analysis, operations research, organizational research or program evaluation; in personnel or public administration, recruitment, position classification, personnel relations, labor relations, employee benefits, staff development, employment program planning/administration, labor market research, economic planning, social services program planning/evaluation, or fiscal management; or in a related area; or
  3. An associate degree or completion of 60 semester credits from an accredited college or university and four (4) years of satisfactory full-time professional experience as described in "2" above; or
  4. A four-year high school diploma or its educational equivalent and six (6) years of satisfactory full-time professional experience as described in "2" above; or
  5. A combination of education and/or experience equivalent to "1", "2", "3", or "4" above. College education may be substituted for professional experience at the rate of 30 semester credits from an accredited college or university for one year of experience. However, all candidates must have a high school diploma.

Special Note:

To be eligible for placement in Assignment Level II, individuals must have, after meeting the minimum requirements, one additional year of professional experience as described in "2" above.

Desired Skills:

  • Knowledge of Reduced Fare Program and Customer Claims Operations.
  • Strong analytical, organizational, research and problem-solving skills.
  • Ability to meet deadlines and exercise good judgment.
  • Excellent verbal and written communication skills.
  • Excellent PC skills, including knowledge of Microsoft Word, Excel, Access and PowerPoint.
  • Proficient in Automated Fare Control (AFC) Backoffice.
  • Experience in strategic planning and budget.
  • Ability to work in a high-volume environment.

Selection Method:

Based on evaluation of education, skills, experience, and interview.

Other Information:

Pursuant to the New York State Public Officers Law & the MTA Code of Ethics, all employees who hold a policymaking position must file an Annual Statement of Financial Disclosure (FDS) with the NYS Commission on Ethics and Lobbying in Government (the Commission).

Equal Employment Opportunity:

MTA and its subsidiary and affiliated agencies are Equal Opportunity Employers, including with respect to veteran status and individuals with disabilities.

The MTA encourages qualified applicants from diverse backgrounds, experiences, and abilities, including military service members, to apply.

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