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Dispatcher Rapid Transit Ops

Job ID: 4832
Business Unit: New York City Transit
Location: Brooklyn, NY, United States
Regular/Temporary: Regular
Department: NYC Transit Authority
Date Posted: May 15, 2024


Title: Dispatcher Rapid Transit Ops (Supervisor - Crew Dispatcher, Crew Assignment Section) SHELL POSTING 
First Date of Posting: 5/15/2024 
Last Date of Filing: 8/14/2024 
Authority: TA 
Department: Subways 
Division/Unit: Service Delivery 
Reports to: Manager, Crew Assignment Section 
Location: LIC, Jackson Avenue 
Hours of Work: Various 
This posting is for multiple vacancies. 

**This position is open to all NYCT Assistant Train Dispatchers, Train Dispatchers, and Yard Dispatchers. ** 


Note: You will maintain your current rate of pay.

The Department of Subways, Service Delivery Crew Assignment Section is seeking highly motivated Supervisors to work in the Crew Assignment Section as Crew Dispatchers.  To meet daily and emergency train service requirements, Crew Dispatchers will arrange vacancy coverage for Conductors, Train Operators, Towers Operators and Supervisors in accordance with applicable Collective Bargaining Agreements and pick procedures.  In addition, Crew Dispatchers will be responsible for daily, vacation relief, and other contractually allotted lost time coverage for all Service Delivery hourly and supervisory employees.  This position is also responsible for maintaining proper assignments, calling personnel for duty, and posting related records where required; in addition, they will perform daily data entry in UTS (Unified Timekeeping System). 

This position requires the candidate(s) to work weekends, holidays, and various tours.

Education and Experience

At time of appointment, candidates must have a satisfactory operating and attendance record.

Desired Skills
- Knowledge of Collective Bargaining Agreements
- Ability to read and understand work programs and job schedules
- Adept at learning new tools and software
- Ability to work individually and as part of team
- Ability to respond to employee inquiries and concerns
- Effective communication skills

Selection Method
Based on evaluation of education, skills, experience, and interview. 

All appointments, with the exception of Department of Subways’ employees on MaBSTOA payroll, will be made on the NYCT payroll. 

Other Information
Pursuant to the New York State Public Officers Law & the MTA Code of Ethics, all employees who hold a policymaking position must file an Annual Statement of Financial Disclosure (FDS) with the NYS Commission on Ethics and Lobbying in Government (the “Commission”). 

Equal Employment Opportunity
MTA and its subsidiary and affiliated agencies are Equal Opportunity Employers, including with respect to veteran status and individuals with disabilities. 

The MTA encourages qualified applicants from diverse backgrounds, experiences, and abilities, including military service members, to apply. 



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