Important: If you applied for a position before March 24, 2023, please check the status of your application here. MTA employees, click here to check your job application status.

Join our Talent Network
Skip to main content
Back to job search

Computer Associate (SW) I-III, Security

Job ID: 5729
Business Unit: New York City Transit
Location: Brooklyn, NY, United States
Regular/Temporary: Regular
Department: NYC Transit Authority
Date Posted: Feb 6, 2024


Job Information:       
Title:                     Computer Associate (SW) I-III, Security
Opening Date:     02/06/2024
Closing Date:       02/27/2024
Authority:            TA/OA
Department:        Security
Division/Unit:       Security Command Center
Reports to:           
Chief, SCC/Vulnerability Mitigation & New Technology
Work Location:    Various
Hours of Work:    8AM – 4PM
Computer Associate I (TA): $83,690 - $100,884 (New Hire Rate: $72,774; Rep by DC-37)       
Computer Associate II(TA): $90,110 - $109,059 (New Hire Rate: $78,357; Rep by DC-37)       
Computer Associate III (TA): $96,239 - $122,506 (New Hire Rate: $83,685; Rep by DC-37)       
Computer Associate I (OA): $80,924 - $97,553 (Represented by TWU)       
Computer Associate II (OA): $87,135 - $105,456 (Represented by TWU)       
Computer Associate III (OA): $93,061 - $118,463 (Represented by TWU)       
This position encompasses in-depth system administration and technical project management responsibilities including design review, implementation, and maintenance support for security systems.       
The incumbent will:       
  • Be responsible for ensuring security systems and infrastructure are properly configured, supported, and maintained in accordance with established MTA all-agency guidelines. 
  • Represent NYCT Department of Security at both technical and policy level meetings with internal departments, other MTA agencies, law enforcement and contractors. 
  • Manage multiple assignments with fluctuating priorities and definitive timeline.
  • Interpret design drawings package, technical documentation and specifications is a must.
  • Perform problem resolution of current security systems and hands on installation, upgrade and testing of vendor supplied equipment during the acceptance process.
  • Liaise with various support and material vendors, in-house maintenance groups and user departments and provide technical support.
  • Maintain digital evidence management systems to preserve, organize, and secure electronic media during retention period for chain of custody.
  • Liaise with NYPD to review, process and organize requests for video.
  • Review electronic media for incidents occurring on NYCT property or as needed.
  • Maintain video retrieval information case database,
  • Partner with Security Command Center on video request process.
  • Review Genetec Case Management to ensure video upload/case accuracy.
  • Troubleshoot deployable cameras returned from field to determine cause of operational fault.
  • Maintain confidentiality of highly sensitive information.
Education and Experience:       
Computer Associate I-III:       
  • A certificate from an accredited technical school (approximately 675 hours) with a specialization in computer operations, and two years of satisfactory full-time computer operations experience, in a large-scale networked, multi-tiered, or mainframe computer environment, or two years of satisfactory data communications network experience working in a mainframe or multi-tiered computer environment; or
  • A baccalaureate degree from an accredited college or university and three years of satisfactory full-time experience as described in "1" above; or
  • A four-year high school diploma or its educational equivalent and four years of satisfactory full-time experience as described in "1" above; or
  • A satisfactory combination of education and/or experience equivalent to "1", "2", or "3" above. However, all candidates must have at least two years of full-time experience as described in "1" above.
Desired Skills:       
  • Familiar with NYCT business operation and capital program design/implementation process.
  • Principle understanding of security system integration (PSIM API/SDK integration methods and terminologies).
  • Understanding of basic construction principles, procurement, and contract management.
  • Experience with security systems such as Genetec, Lenel OnGuard and its supporting infrastructure.
  • Experience working with security operations and deployment of security resources.
  • Ability to troubleshoot and support technical issues both remotely and on-site using standard MTA tools and techniques.
  • Ability to read and understand schematic diagrams, technical manuals, and documentation such that supported equipment and software can be maintained with minimal training.
  • Proficiency in the use of Microsoft Office 365 applications.
  • Strong computer skills.
  • Excellent organizational skills, reporting, detailed oriented.
  • Strong time management skills and ability to manage assignments.
  • Strong oral and written communications skills.
  • Strong analytical skills.
Save Job Saved
Similar Jobs