January, 31, 2024
Metro-North Railroad reserves the right to remove this posting prior to the Application Deadline.
MTA Metro-North Railroad is a dynamic organization, operating out of the jewel of New York City, Grand Central Terminal. We provide service to over 86.5 million customers, traveling in and out of New York and Connecticut. A subsidiary of the Metropolitan Transportation Authority, Metro-North Railroad is one of the busiest commuter railroads in the nation. MTA Metro-North Railroad strives to provide a safe and reliable commute, excellent customer service and rewarding opportunities to its employees.
CONDUCTORS are responsible for managing the overall safe, on-time operation of their individual train within the scope of the rules of Transportation Department.
THE ESSENTIAL FUNCTIONS INCLUDE BUT ARE NOT LIMITED TO:
- Supervise other train crew members.
- Communicate information to passengers, crew and other railroad employees in person and via onboard communication channels.
- Enforce and abide by train safety rules.
- Operate train doors at station stops and assist customers on and off trains as necessary.
- Observe, interpret, and relay signal information to engineers.
- Read, understand, and comply with bulletin orders, general orders, and other applicable rules of the Transportation Department.
- Provide flag protection on Right of Way.
- Assist with yard switching duties and making up trains (e.g., operate switches and couple air hoses and electrical cables).
- Responsible for on the job training and supervision of conductor trainees.
- Manage emergency situations - respond to medical emergencies, equipment breakdowns and direct the evacuation of passengers if necessary.
- Verbally direct the movement of trains.
- Provide professional customer service to passengers.
- Compute and collect fares, sell tickets, make change, and prepare accurate cash reports for timely submission.
- Register for duty on time.
- Prepare trains for service and conduct job safety briefings.
- Other duties as assigned.
- Minimum of a High School Diploma, General Equivalency Diploma (GED), or Test Assessing Secondary Completion (TASC).
- External Applicants must have a minimum of two (2) years of verifiable work experience involving customer service and/or cash handling.
- Active Metro-North Employees must have a minimum of one (1) year of experience in their current position upon applying; must satisfy their department promotion/transfer policy and must have completed all formal training commitments, including any applicable on the job training (e.g., Signal Trainee, Foreman in Training, etc.) or required lock-in periods.
- Professional experience working in a leadership or supervisory capacity or a position requiring initiative and responsibility.
- Some prior mechanical experience.
- Associate degree or higher.
Knowledges, Skills, Abilities:
- Ability to quickly and accurately perform basic mental mathematical calculations; reading comprehension; interpersonal skills; customer service oriented; mechanical aptitude; skilled in exercising independent judgment; ability to anticipate and analyze problems and take corrective actions; must be able to evaluate a situation to make decisions and work under pressure; written and verbal communication skills; ability to multi-task; must be able to function effectively under changing priorities; leadership skills; knowledge of operating and safety rules; knowledge of physical characteristics; must be safety conscious; time management skills; ability to follow instruction and take direction.
- Regulated by hours of service law; must pass periodic written and physical examinations.
- Must maintain licensing requirements.
- Must comply with all uniform requirements and components.
- Must successfully complete Metro-North’s Assistant Conductor training program. After successful completion of this training, individuals will work as Assistant Conductors for 12-16 months, before entering mandatory Conductor Promotional training.
- Must successfully complete Metro-North's Conductor Promotional training program and all licensing requirements as prescribed by CFR.
- Training involves classroom instruction, field training, on-the-job training and homework assignments. Must become qualified on the Rules of the Operating Department (Book of Rules Qualified) and pass all qualifying written and performance tests during the training program.
Rate of Pay
The starting rate for this position is $30.04/hour (70% of the full rate). The annual wage progression scale as an Assistant Conductor is as follows: Year 1=70% > Year 2=70% > Year 3=75% > Year 4=80% > Year 5=85% > Year 6=100%. The full 100% rate of pay is $42.92/hour.
This rate has been established by the Collective Bargaining Unit and is non-negotiable.
Upon completing the Conductor promotional step and obtaining the Conductor license, the wage progression will follow rates stated in the ACRE Conductor Bargaining Agreement.
MNR Health Insurance & Vacation
As a full-time employee, you are eligible for the following health and welfare benefits.
Our benefits program provides flexibility, protection, and value through:
- Health care benefits, including medical, dental, and vision plans
- Employee Assistance Program
- Welfare Benefits, including basic and optional life, dependent life, basic and optional Accidental Death and Dismemberment Insurance
- Disability benefits
- Flexible Spending Accounts, including a Health Care Account and Dependent Care Account
- Retirement benefits, including a retirement plan, 401(k) and 457 savings plans
Applicants will establish seniority in the Association of Commuter Rail Employees (ACRE), the union representing Assistant Conductors, in accordance with the union's current collective bargaining agreement.
Members of ACRE are subject to an initiation fee and monthly union dues.
Ability to work various days, holidays, shifts, hours, and at all locations is required.
This is a safety sensitive position and subject to toxicology testing.
Pursuant to the New York State Public Officers Law & the MTA Code of Ethics, all employees who hold a policymaking position must file an Annual Statement of Financial Disclosure (FDS) with the NYS Commission on Ethics and Lobbying in Government (the “Commission”).
Employees driving company vehicles must complete defensive driver training once every three years for current MNR drivers; or within 180 days of hire or transfer for an employee entering an authorized driving position.
Due to the competitive nature of the selection process, not all qualified candidates who meet the minimum requirements for the position are guaranteed an interview. To be selected for a position, one must meet the following criteria: (1) satisfy the minimum requirements listed in the job posting, (2) if applicable, successfully pass a written and practical exam, (3) satisfy a background investigation (including but not limited to, employment, education, and criminal history), and (4) pass a verbal interview. Metro-North may also require the applicant to undergo a physical ability test, and, if the Company extends a conditional offer, may require him or her to undergo a medical examination, which may include toxicological testing. Failure to pass any step within the hiring process will result in the disqualification of your application.
Additional Criteria for Current Employees: Current Metro-North employees must be in active service to be eligible for consideration. Agreement Employees applying for a position outside of their present craft are required to have worked in your current union for at least one (1) year preceding the Application Deadline to be eligible to apply for a posted position, and have completed the agreed upon formal training commitment, including on-the-job training or lock-in requirement, if applicable (for example: Signal Trainee, Foreman-In-Training, etc.). If you are transferring to another craft, you may be required to forfeit your seniority in your present union. Non-agreement employees must have worked in your current position for a minimum of one (1) year preceding the Application Deadline. Along with a background investigation (including but not limited to, employment, education, and criminal history), employees are also subject to an internal investigation, which includes an evaluation not limited to discipline records and performance assessments.
We offer a competitive salary and a comprehensive benefits package. If interested, please apply online at www.mta.info
Based on evaluation of education, skills, experience, and interview.
How to Apply
Qualified applicants can submit an online application by clicking on the 'APPLY NOW' button from either the CAREERS page or from the JOB DESCRIPTION page.
If you have previously applied online for other positions, enter your Username and Password. If it is your first registration, click on the CLICK HERE TO REGISTER hyperlink and enter a Username and Password; then click on the REGISTER button.
When applying for positions, please ensure that you attach a resume during the application process and that you receive a confirmation e-mail that your application was accepted. If you do not receive an email confirmation, your application may not have been received and will not be able to be considered after the deadline date. If you encounter problems, please call the BSC Customer Management Center at (646) 376-0123 Monday through Friday (except MTA-HQ holidays), 8:30am - 5:00pm.
MTA employees must apply via My MTA Portal. You can submit an online application by logging into My MTA Portal, clicking the My Job Search ribbon, and selecting the “Careers” link. Logging in through My MTA Portal will link your BSC ID number to your job application to identify you as an internal applicant.
Equal Employment Opportunity
MTA and its subsidiary and affiliated agencies are Equal Opportunity Employers, including with respect to veteran status and individuals with disabilities.
The MTA encourages qualified applicants from diverse backgrounds, experiences, and abilities, including military service members, to apply.