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Specialist Software Engineer - Kronos Timekeeping Systems

Job ID: 5631
Business Unit: MTA Headquarters
Location: New York, NY, United States
Regular/Temporary: Regular
Department: Workforce IT Products
Date Posted: Jul 9, 2024


JOB TITLE:                          Specialist Software Engineer- Kronos Timekeeping Systems     

SALARY RANGE:               $116,463 – 139,755     

HAY POINTS:                       451     

DEPT/DIV:                           Information Technology / Workforce Products     

SUPERVISOR:                    Product Director, Timekeeping and Payroll

LOCATION:                         Various/ 2 Broadway New York, NY 10004     

HOURS OF WORK:            9:00 am - 5:30 pm     (7.5 hours/day) or as required 

DEADLINE:                          Open Until Filled                

This position is eligible for telework which is currently two day per week. New hires are eligible to apply 30 days after their effective date of hire.     


Software engineers responsible for designing, coding, verifying, testing, documenting, amending, and refactoring programs/scripts and integration software services, and maintain high-quality software to meet business and customer needs. Software Engineers perform coding, debugging, testing, project management and troubleshooting/maintenance throughout the software development lifecycle. Software Engineers gather information, perform analysis, and elicit the details of user requirements in discussion with users.      

Contribute software development methods, tools, and techniques and applies agreed standards and tools to achieve well-engineered outcomes.      


Critical Skills:     

  • RESTful APIs, Boomi, UKG Workforce Integration Manager, Power BI, BIRT.
  • Kronos (UKG) Workforce Central Timekeeping, UKG Pro Workforce Management (UKG Dimensions)




Responsibilities and Accountabilities     


Defines and manages scoping and requirements definition and ensures traceability to source.     


Designs, codes, verifies, tests, documents, amends, and refactors complex programs/scripts and integration software services. Uses appropriate modelling techniques following agreed software design standards, guidelines, patterns, and methodology.     


Develops and executes test plans and test cases; implements scalable and reliable automated tests and framweworks.     


Develops acceptance criteria related to functional and non-functional requirements, business processes, features, user stories and business rules.     


Selects appropriate tools and techniques to evaluate user experiences of systems, products, services, or devices, and validates that security, usability and accessibility requirements have been met.     


Develops, configures, and maintains tools to identify, track, log and maintain accurate, complete, and current system information; develops and maintains associated operational documentation.     


Maintains application support processes and uses application management software tools to investigate issues, prioritize and diagnose incidents, collect performance statistics, and create reports.     


Defines, documents, and executes small projects or sub-projects.  May act as product owner for one or more lower-value products or services, managing elements of the product life cycle to meet customer/user needs and achieve financial or other targets.     


Plans, organizes, and conducts quality and safety assessments, and suggests opportunities for improvement.  Contributes to identifying, analyzing, and documenting hazards and safety risks.     


Monitors and reports on supplier performance, customer satisfaction, adherence to security requirements and market intelligence.     


Continuously develops and maintains personal knowledge of software engineering practices, emerging trends, and technologies.     


May mentor less experienced staff     


Performs other duties and tasks     


May need to work outside of normal work hours (i.e., evenings and weekends)     


Travel may be required to other MTA locations or external sites     


Successfully troubleshoots most applications problems independently, whenever they occur     


Analyzes a chain of events and applies technical knowledge following established procedures and/or detailed specifications     


Seeks advice from more experienced co-workers as needed     



         Successfully troubleshoots most applications problems independently, whenever they occur     

         Analyzes a chain of events and applies technical knowledge following established procedures and/or detailed specifications     

         Seeks advice from more experienced co-workers as needed     

         May choose an approach or procedure for addressing a work task, under guidance     

         Receives general direction, work in progress is reviewed routinely     

         Uses a business risk-based approach to the decision-making process     

         Incumbent should adhere to and be guided by all appropriate MTA IT procedures and standards (e.g., project management methodology, systems development lifecycle, service level agreements)     


      Technical Skills:     

  •         Hands-on programming experience in a business setting.
  •         Proficiency in at least one software engineering methodology, including but not limited to:  Waterfall, Agile, Scrum, DevOps, Extreme Programming (XP), Kanban, Lean, Rapid Application Development (RAD).
  •         Experience applying a structured validation and testing method, including but not limited to:  Unit Testing, Integration Testing, System Testing, Acceptance Testing, Regression Testing.
  •         Proficient collaboration skills to ensure design specifications are seamlessly implemented by the development team.
  •         Proficient with version control
  •         Demonstrated ability to work independently and navigate organizational ambiguity.
  •         Effective written and verbal communication skills
  •         Proficient Programming Languages
  •         Proficient Software Testing
  •         Programming experience with the following language(s): including but not limited to,  e.g Ruby, Python, Java, C++, COBOL, MS-SQL Developer, Oracle, .Net, DBA, JavaScript, Java, File management experience.
  •         Familiarity with the following vendor-specific platforms: including but not limited toList here (e.g. Azure, Windows Server platforms, RESTful APIs, or Linux)
  •         Programming experience with the following language(s): including but not limited to MS-SQL Deveoper, Oracle SQL, Visual Studio, JSON, HTTP.
  •   Familiarity with the following vendor-specific platforms and tools: including but not limited to RESTful APIs, Boomi, UKG Workforce Integration Manager, Power BI, BIRT.
  •   Kronos (UKG) Workforce Central Timekeeping, UKG Pro Workforce Management (UKG Dimensions)



·         Education: Bachelor’s Degree     

·         Experience: At least 3 years of relevant experience. An equivalent combination of education and experience may be considered in lieu of a degree.     


Preferred Qualifications:      

·         Certified Software Engineer or equivalent, Agile Project Management, technical certifications relevant to the specific position (and software products and toolsets used in that position), experience with System Development Life Cycle with the specific methodologies in use in        the Department.     

·         A software engineering industry certification, including but not limited to:  Certified Scrum Developer (CSD), Certified Scrum Master (CSM), Certified Software Development Professional (CSDP), Certified Secure Software Lifecycle Professional (CSSLP), Amazon Certified:      AWS Certified Developer, Microsoft Certified: Azure Developer, Certified Software Test Professional (CSTP)     

·         Experience administering and developing work flows and specialized UIs in Alfresco or other Document Management systems     


Preferred Technical Skills:     

·         Data Structures and Algorithms (Thorough Knowledge/Fully Proficient)     

·         Database Management (Thorough Knowledge/Fully Proficient)     

·         Web Development (Thorough Knowledge/Fully Proficient)      

·         DevOps (Thorough Knowledge/Fully Proficient)     

·         Operating Systems (Thorough Knowledge/Fully Proficient)     

·         Cybersecurity, including encryption and authentication (Thorough Knowledge/Fully Proficient)     

·         Cloud Computing (Thorough Knowledge/Fully Proficient)     


Soft Skills:     

·         Active Listening, Attention to Detail, Customer Service,     

·         Prioritization, Problem Solving, Effective Verbal and Written Communication     




Building partnerships and working collaboratively with others to meet shared objectives     

Cultivates Innovation     

Creating new and better ways for the organization to be successful     

Customer Focus     

Building strong customer relationships and delivering customer-centric solutions     

Values Diversity     

Recognizing the value that different perspectives and cultures bring to an organization     

Communicates Effectively     

Developing and delivering multi-mode communications that convey a clear understanding of the unique needs of different audiences     

Tech Savvy     

Anticipating and adopting innovations in business-building digital and technology applications     




Pursuant to the New York State Public Officers Law & the MTA Code of Ethics, all employees who hold a policymaking position must file an Annual Statement of Financial Disclosure (FDS) with the NYS Commission on Ethics and Lobbying in Government (the “Commission”).     


Equal Employment Opportunity      

MTA and its subsidiary and affiliated agencies are Equal Opportunity Employers, including with respect to veteran status and individuals with disabilities.     


The MTA encourages qualified applicants from diverse backgrounds, experiences, and abilities, including military service members, to apply.     


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