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Senior Data Systems Analyst, Policy & Operations Analysis

Job ID: 5271
Business Unit: Bridges and Tunnels
Location: New York, NY, United States
Regular/Temporary: Regular
Department: ITS & Tolling/CBDTP
Date Posted: Feb 7, 2024




Resume Due Date:         Open Until Filled 

Functional Job Title:      Senior Data Systems Analyst, Policy & Operations Analysis 


Department/Division:     ITS & Tolling/ Central Business District Tolling Program 

Work Location:               2 Broadway


Earnings Potential:         $78,036 - $102,423 

Hay Points:      479 

Overtime Eligibility:      Not eligible for paid overtime in accordance with FLSA  

This position is eligible for telework which is currently one day per week. New hires are eligible to apply 30 days after their effective date of hire. 



This position will help to address a statutory requirement that requires the Triborough Bridge and Tunnel Authority (TBTA) to design, develop, install, operate and maintain a congestion tolling program in the NYC Central Business District. The program is complex, with many moving parts, and includes the need to interact with federal, state, and local agencies on technology, legal, policy, and financial issues.  

The Senior Data Systems Analyst will lead and facilitate the development of data analysis and visualization systems while working under the direction of the Deputy Director, Performance & Reporting, Director, Policy & Analytical Reporting, the Senior Director, Policy & Operations Analysis, the Assistant Vice President (AVP) of Central Business District Tolling Program (CBDTP), and TBTA’s Chief Operating Officer.  

The Senior Data Systems Analyst will support the drafting and maintenance of a data reporting system to produce both internal and external reports to assess the impact of CBDTP on congestions, traffic, environment, and various other metrics. 

This position is vital to supporting the strategic operational functions of CBDTP and requires independent judgment and decision-making by the incumbent who will work closely with the senior staff to:  

• Collaborate with the CBDTP team and other MTA departments, such as IT and Strategic Initiatives, to develop a robust reporting system to fulfill the reporting obligations outlined in both the MTA Reform and Traffic Mobility Act and the Final Environmental Assessment for the CBD Tolling Program. 

• Automate the data extraction, transformation and loading into a central data warehouse. 

• Conduct data cleaning, aggregation, and analysis to distill large datasets into actionable metrics and trends. 

• Draft interactive data visualizations to report key program metrics to both internal audiences and the public. 

• Research, draft, and layout reports for print and web distribution that provide both a narrative context of CBDTP’s impacts as well as the data to tell a story of how the program has impacted the transportation network and environment in the region. 

• Document processes and check data quality to ensure results are valid. 

• Collaborate with data owners to ensure that the CBDTP has access to the required data in a timely manner and develop a deep understanding of those datasets, including any limitations. 

• Identify datasets and conduct analysis to answer key policy questions in support of CBDTP operations on an as-needed basis. 

The Senior Data Systems Analyst will further develop data reporting tools for the CBDTP program, based on best practices and other research.  

The Senior Data Systems Analyst will also seek ways to continually improve the reporting system, identifying ways to streamline analyses while maintaining reliability.  



Bachelor's degree in Computer Science, Mathematics, Statistics, Finance, Engineering, Transportation Planning, or related discipline; Additional years of experience can be substituted in lieu of education; 

Five (5) years of full-time professional experience of which: 

Two (2) years of full-time professional experience in areas of Data Science, Computer Science, Planning or Policy  

Two (2) years’ experience with data warehousing concepts and tools 

Experience building interactive data visualizations 

Experience with quantitative and qualitative methods of analysis 

Experience with version control platforms for software development such as GitHub or GitLab 

Strong skills in programming for data analytics, most preferably in Python 

Exceptional ability to read and write code, to edit existing scripts, and comprehend the transformations being executed 

Exceptional ability to interpret data 

Ability and willingness to learn new skills, such as Python packages, software, or additional programming languages 

Ability to work in a multi-paced environment with great flexibility to handle multiple assignments and meet deadlines 

Excellent project management and/or organizational skills  

Well-organized, detail-oriented, and the ability to work independently 

Excellent verbal and written communication skills   


Advanced degree in a related field (i.e., MA, MS, MBA) preferred. 

Experience with Streamlit, Power BI or Tableau 

Experience with geospatial analysis, such as GIS or GeoPandas 

Experience with Microsoft Azure cloud computing platform or other similar data warehousing platforms 

Experience with demographic and economic analysis using data products from the US Census Bureau, Bureau of Labor Statistics, the US Department of Transportation or similar 

Familiarity with CBDTP and congestion pricing concepts 

Familiarity with transportation and/or urban planning theory and practice 

Ability to translate complex data/information into concise written documents for a non-technical audience 



MTA Bridges and Tunnels is governed by the Civil Service Rules and Regulations administered by the Department of Citywide Administrative Services (DCAS).  

Also, as an employee of MTA Bridges & Tunnels, you may be required to complete an annual financial disclosure statement with the State of New York, if your position earns more than $108,638.00 (this figure is subject to change) per year or if the position is designated as a policymaker. 


MTA employees must apply via My MTA Portal. You can submit an online application by logging into My MTA Portal, clicking the My Job Search ribbon, and selecting the “Careers” link. 

Logging in through My MTA Portal will link your BSC ID number to your job application to identify you as an internal applicant. 



MTA and its subsidiary and affiliated agencies are Equal Opportunity Employers, including with respect to veteran status and individuals with disabilities.
The MTA encourages qualified applicants from diverse backgrounds, experiences, and abilities, including military service members, to apply. 


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