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Senior Director, Labor Relations, Field Operations

Job ID: 5130
Business Unit: MTA Headquarters
Location: New York, NY, United States
Regular/Temporary: Regular
Department: People and Labor Relations
Date Posted: Jun 6, 2024


JOB TITLE:                       Senior Director, Labor Relations, Field Operations    

SALARY RANGE:             $150,000 - $160,000 

HAY POINTS:                     994

DEPT/DIV:                          Labor Relations                      

SUPERVISOR:                   Deputy Chief, Labor Relations                      

LOCATION:                        2 Broadway, New York NY 10004                            

HOURS OF WORK:           9:00 am - 5:30 pm (7 1/2 hours/day)

DEADLINE:                        Open Until Filled              


This position is eligible for telework which is currently one day per week. New hires are eligible to apply 30 days after their effective date of hire.



This position is accountable for promoting a positive labor-management relationship while directing the activities of the Directors of Labor Relations, Field Operations for the Department of Subways and various Operations Support Divisions, including but not limited to Supply Logistics, Human Resources, Occupational Health Services, Material, and the Law Department. This position will provide guidance and direction to Senior Management of the Departments and their Divisions on discipline, contract interpretation and Authority policies and procedures, to assure consistent applications of principles of progressive discipline, as well as Authority rules, contracts, and procedures.



  • Directs and supervises the daily activities of Directors of Labor Relations, Field Operations for the Department of Subways, Operations Support Divisions and Law Department under the direction of the Deputy Chief, Labor Relations.
  • Directs the administration of high-volume labor dispute resolution caseload to ensure implementation and proper administration of the progressive discipline system and promote even-handed and equitable treatment of all employees within that system. Supervises the preparation and handling of all disciplinary charges involving alleged violations of Transit policies, rules and regulations. Resolves employee complaints through negotiated grievance procedures.
  • Gives direction and guidance to Department and Division Heads as well as field management for the Department of Subways, Operations Support Divisions and Law Department on labor relation issues and applicable negotiated labor agreements to utilize those management rights which contribute to business objectives and avoid serious adverse consequences.
  • Directs training and orientation of all Subways, Law and Operations Support management and supervision in contract administration and implementation of negotiated changes in multiple labor union agreements and the administration of the collective bargaining agreements.
  • Develops divisional proposals for collective bargaining to achieve optimum settlements.
  • Serves as management member for Tripartite Arbitration proceedings.
  • Select, develop, and motivate personnel within the department. Provide career development for subordinates. Provide prompt and effective coaching and counseling. Responsible for discipline/termination of employees when necessary. Review performance of staff. Create a professional environment that respects individual differences and enables all employees to develop and contribute to their full potential.
  • Other duties as assigned.



  • Excellent communication and interpersonal skills.
  • Excellent organizational and presentation skills.
  • Demonstrated ability to work with all internal levels within a given organization, including the MTA Board.
  • Demonstrated ability to communicate and interact well with external agencies. External agencies may include the Governor’s Office for New York State, New York City government, elected and other public officials, as well as any staff located at other federal or state agencies or authorities.
  • Demonstrated ability to work in a high-profile, high-pressure environment effectively.
  • Demonstrated ability to communicate effectively with key internal and/or external stakeholders.
  • Must have strong managerial skills to effectively direct a staff of professional and technical employees in implementing the short- and long-term goals and direction for the area of responsibility.
  • Demonstrated ability to complete short- and long-term projects effectively and as efficiently as possible.
  • Demonstrated analytical capabilities and quantitative skills.
  • Demonstrated proficiency in Microsoft Office Suite or comparable applications, i.e., Word, Excel, PowerPoint, and Outlook.



        • Law Degree with admission to the Bar of the State of New York and in good standing; or
  • • A Master’s Degree from an accredited college or university with a major in either Labor Relations, Human Resources or Public Administration, or related field and a minimum of ten (10) years of full-time relevant experience, of which a minimum of six (6) years must have been in a managerial/supervisory capacity; or,
    • A satisfactory equivalent of education and experience.
    • Strong communication and negotiation skills. Proficient in use of contract language.
    • Attainment of or in the process of attaining specific functional licenses or certifications in area of specialty if applicable.
    • Must have knowledge of Labor Law and/or Civil Service Laws, extensive knowledge of rules and regulations, working conditions and contracts for NYC transit and MaBSTOA.
    • Familiarity with the MTA’s policies, procedures, rules, regulations and working conditions.
    • Familiarity with the MTA’s contracts and collective bargaining procedures.
    • Knowledge of Labor Law and/or Civil Service Law
    • Litigation experience as Labor Attorney
    • Experience as a Director Labor Relations, Field Operations.
    • Field Operations experience
    • Experience in a large complex unionized work environment.


Pursuant to the New York State Public Officers Law & the MTA Code of Ethics, all employees who hold a policymaking position must file an Annual Statement of Financial Disclosure (FDS) with the NYS Commission on Ethics and Lobbying in Government (the “Commission”).


MTA employees must apply via My MTA Portal. You can submit an online application by logging into My MTA Portal, clicking the My Job Search ribbon, and selecting the “Careers” link.

Logging in through My MTA Portal will link your BSC ID number to your job application to identify you as an internal applicant.

Equal Employment Opportunity
MTA and its subsidiary and affiliated agencies are Equal Opportunity Employers, including with respect to veteran status and individuals with disabilities.

The MTA encourages qualified applicants from diverse backgrounds, experiences, and abilities, including military service members, to apply.


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