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Performance Management Analyst

Job ID: 5069
Business Unit: MTA Headquarters
Location: New York, NY, United States
Regular/Temporary: Regular
Date Posted: Jun 18, 2024


JOB TITLE:                    Performance Management Analyst
SALARY RANGE:         $61,353 - $80,405
HAY POINTS:                342
DEPT/DIV:                      People Department 
SUPERVISOR:               Senior Director, Performance and People Relations
LOCATION:                   2 Broadway
HOURS OF WORK:      9:00 am - 5:30 pm (7 1/2 hours/day) or as required 


The People Performance Principal Analyst will work in collaboration with the Senior Director of Performance Management supporting all functions/processes of the MTA Performance Management Program such as detailed administration of the performance management system; provide client trouble shooting support of technical problems including but not limited to responding to queries on performance management, data aggregation and interpretation, PMP policy guidance and application, creation of reports, research, scheduling, special projects, and other ad hoc system support as required to optimize best practices and procedures of Performance Management. This effort will be primarily accomplished as a result of working collaboratively with members in the Performance Management team.  


  • Oversees SharePoint inter-office documentation in relation to PMP projects and internal processes.
  • Researches and assimilates data from various detailed record sources/dashboards for the development of analyses and reports.
  • Analyzes trends from detailed records and factual materials periodically and on-demand.
  • Interprets, and presents data relative to performance management.
  • Prepares draft communications.
  • Assists in a broad range of the Performance activities and projects.
  • Other duties and special assignments as assigned.


  • Functional Expertise – possesses sufficient job skills and knowledge to perform the job in a competent manner.
  • Effective Communication – demonstrates effective verbal, written and interpersonal communication skills.
  • Promoting Safety – makes sure to understand safety practices expected by the organization.
  • Valuing Diversity – fosters an inclusive workplace environment where diversity and individual differences are valued in efforts to achieve departmental goals and objectives.
  • Customer Focus – building strong customer relationships and delivering customer-centric solutions.
  • Develops talent – developing people to meet both their career goals and the organization’s goals.
  • Drives Engagement – creates a climate where people are motivated to do their best to help the organization achieve its objectives.
  • Organizational Savvy – maneuvering comfortably through complex policy, process, and people-related organizational dynamics.
  • Plans and Aligns – planning and prioritizing work to meet commitments aligned with organizational goals.
  • Self-Development – actively seeking new ways to grow and be challenged using both formal and informal development channels.
  •  Excellent interpersonal skills with a proven ability to collaborate with a team.
  • Excellent analytical and problem-solving skills.
  • Extensive knowledge of computer systems and programming.
  • Excellent organizational skills and attention to detail.



  • A Bachelor’s Degree in Business Administration or a related field. An equivalent combination of education and experience may be considered in lieu of a degree.  

  • A minimum of three years of full-time related experience; or  

  •  A satisfactory equivalent of education and successful experience  



Pursuant to the New York State Public Officers Law & the MTA Code of Ethics, all employees who hold a policymaking position must file an Annual Statement of Financial Disclosure (FDS) with the NYS Commission on Ethics and Lobbying in Government (the “Commission”).  

Equal Employment Opportunity  

MTA and its subsidiary and affiliated agencies are Equal Opportunity Employers, including with respect to veteran status and individuals with disabilities.   

The MTA encourages qualified applicants from diverse backgrounds, experiences, and abilities, including military service members, to apply.  

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