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Change Management Manager, Enterprise Asset Management

Job ID: 4534
Business Unit: New York City Transit
Location: New York, NY, United States
Regular/Temporary: Regular
Department: DOS Enterprise Asset Managemnt
Date Posted: Dec 7, 2023


Job Information:

Title:                   Change Management Manager, Enterprise Asset Management  (#4534)
Opening Date:     11/16/2023
Closing Date:      12/07/2023
Authority:            TA
Department:        Subways
Division/Unit:       DOS-EAM
Reports to:          Senior Director, Enterprise Asset Management
Work Location:    2 Broadway
Hours of Work:    Managerial



$83,309 - $ 123,620 (Grade E. Hay points: 552)


The Change Management Manager of Enterprise Asset Management (EAM) is responsible for supporting long term sustainment of Enterprise Asset Management (EAM) project goals, by creating and executing a plan that effectively manages organizational changes. The incumbent will:  

  • Provide training and support for implementation of Enterprise Asset Management (EAM) program.
  • Successfully structure and transition teams through change implementation.
  • Provide communications to end users of upcoming changes, newly deployed functions, planned or unplanned outages.
  • Closely track and identifying potential risks and challenges.
  • Coordinate all program, divisional communication to be delivered to end users and stakeholders for upcoming changes, newly deployed functions, planned or unplanned outages.
  • Ensure users have devices available at the time of their training and receive current training instructions.
  • Be responsible for planning, executing, creation of training materials, training courses, onboarding new team members, and collaborating efforts with functional and divisional teams on all implemented new or changed functions in Enterprise Asset Management (EAM) implementation.
  • Be responsible for creating progress reports for Subways executives, MTA Enterprise Asset Management (EAM) updates and lunch and learn sessions.

Education and Experience

  1. A Baccalaureate in business administration, finance, computer science, marketing, engineering and a minimum of six (6) years of experience and at least three (3) years of which must have been in a managerial/supervisory capacity. 
  2. An equivalent combination of education and experience from an accredited college may be considered in lieu of a degree. 

Desired Skills:

  • Proven experience in managing a multidisciplinary team.
  • Proven experience delivering projects on time and on budget as well as experience working with executive leadership to advance projects at NYCT.
  • Strong project management skills.
  • Knowledge of NYCT rules, regulations, policies, and procedures.
  • Excellent verbal and written communication skills.

Selection Method:

Based on evaluation of education, skills, experience, and interview.

All appointments, with the exception of the Department of Subways employees on MaBSTOA payroll, will be made on the NYCT payroll.

Other Information:

Pursuant to the New York State Public Officers Law & the MTA Code of Ethics, all employees who hold a policymaking position must file an Annual Statement of Financial Disclosure (FDS) with the NYS Commission on Ethics and Lobbying in Government (the “Commission”).

Equal Employment Opportunity:

MTA and its subsidiary and affiliated agencies are Equal Opportunity Employers, including with respect to veteran status and individuals with disabilities.

The MTA encourages qualified applicants from diverse backgrounds, experiences, and abilities, including military service members, to apply.

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