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Job ID: 4447
Business Unit: Long Island Rail Road
Location: Jamaica, NY, United States
Regular/Temporary: Regular
Department: Service Planning Detail
Date Posted: Dec 1, 2023


Title:                                     Supervisor Schedules

Department:                         Service Planning  

Post Date:                            11/16/2023 

Close Date:                          11/29/2023        

Hay Point Evaluation:         N/A

100% Hourly Rate of Pay:    $53.38* (See Wage Progression Chart)            

Position Classification:        Non - Safety Sensitive

Location:                              Queens  

Reports To:                          Manager- Customer Schedule Information

Union Affiliation:               Transportation Communications Union (TCU-EXC5)  

Please note that this position has been designated as a “Policy Maker” pursuant to the New York State Public Officers Law & the MTA Code of Ethics.  As such, you will be required to complete a Financial Disclosure Statement that will be provided to you by the New York State Joint Commission on Public Ethics.


This position is responsible for assisting with the development and preparation of LIRR train schedules for use by customers in both print and electronic format. Timetables are produced for all schedule changes as well as special events, special services and track work programs. This position is also responsible for recommending service and operating improvements to address customer scheduling issues.


-Assist with the development, publication, and distribution all LIRR Branch timetables for all schedule changes including special timetables to communicate scheduled service for construction/maintenance projects, holiday and special events. This requires extensive knowledge of scheduling software, printing, distribution requirements and printing contracts.

-Assist with the development of coordinated rail and bus schedules with service providers.

-Provide scheduling support to Market Development service initiatives to increase ridership and market share.

-Maintain currency of LIRR website information.

-Provide Command Center staffing as required in response to emergencies, weather conditions, service  disruptions and special programs.

-Perform ridership counts as directed.


-Bachelor's Degree preferred.

-Scheduling experience preferred.

-Demonstrated proficiency in schedule development/production.

-Strong communication and interpersonal skills.

-Ability to coordinate multiple projects simultaneously

-Analytical and problem-solving skills.

-Possess good written and oral communication skills and the ability to foster interdepartmental cooperation between departments having diverse objectives.

-Strong Microsoft Excel skills.

-Desktop publishing experience such as InDesign preferred.

-Demonstrated knowledge of LIRR timetables, crew books and equipment manipulations.

-Prior Train Planning Scheduling System, (TPSS) experience is preferred.

New Hire Wage Progression for Employees Hired Prior to 9/25/2014: 

1st          365         Calendar Days    80%

2nd        365         Calendar Days    85%

3rd         365         Calendar Days    90%

4th         365         Calendar Days    95%

After     1,460     Calendar Days    100%                 

New Hire Wage Progression for Employees Hired on or After 9/25/2014:

1st          365         Calendar Days    80%

2nd        365         Calendar Days    80%

3rd         365         Calendar Days    85%

4th         365         Calendar Days    90%

5th         365         Calendar Days    90%

6th         365         Calendar Days    95%

After     2,190     Calendar Days    100%        

Other Information

In addition to meeting the minimum requirements of the position, the selection process may include, but is not limited to a pre-screening assessment (i.e., physical, written and/ or practical evaluation) and interview. Candidates forfeit further consideration in the process if they fail to participate in any step of the process when scheduled. Make up dates/times will not be given. In addition, LIRR employee applicants must be in their current position for the 12 months immediately preceding the close date of this posting and must possess a satisfactory work history, including attendance and discipline record. A record of more than ten sick days without medical documentation in two of the last three years is considered unsatisfactory attendance.  Not all qualified applicants are guaranteed an interview due to the competitive selection process. A medical examination and safety sensitive drug/alcohol test may also be required.

Equal Employment Opportunity

MTA and its subsidiary and affiliated agencies are Equal Opportunity Employers, including with respect to veteran status and individuals with disabilities.

The MTA encourages qualified applicants from diverse backgrounds, experiences, and abilities, including military service members, to apply.



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