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Senior Manager/DER, Transit Compliance Operations

Job ID: 4394
Business Unit: MTA Headquarters
Location: Brooklyn, NY, United States
Regular/Temporary: Regular
Department: Occupational Health Services
Date Posted: Nov 21, 2023


JOB TITLE:                          Senior Manager/DER, Transit Compliance Operations

SALARY RANGE:                $115,000-$128,000

HAY POINTS:                      702

DEPT/DIV:                          Safety & Security/Occupational Health Services (OHS)

SUPERVISOR:                     Director/DER, Transit Compliance Operations

LOCATION:                         180 Livingston Street, Brooklyn, NY 11201*


*This position is eligible for telework which is currently one day per week.  New hires are eligible to apply for telework 30 days after their effective date of hire.




Reporting directly to the Director/DER – Transit Compliance Operations, the Senior Manager/DER ensures the Transit drug/alcohol testing program is compliant with federal substance abuse testing/detection/deterrence requirements mandated by Department of Transportation (DOT) regulations, including those specified under Title 49 CFR Part 40 (Procedures for Transportation Workplace Drug and Alcohol Testing Programs) and Part 655 (FTA – Federal Transit Administration). This also includes compliance with additional requirements set forth in MTA policy.


The Senior Manager/DER also assists the Director/DER with Transit Designated Employer Representative (DER) responsibilities, is involved in supporting onsite audit inspections performed by federal regulators, and plays a central role in establishing and maintaining interdepartmental standards and controls that ensure (1) mandated testing is consistently and successfully managed/performed, (2) employees are restricted/removed from work functions violation of MTA policy, and (3) overall safety is maintained in Transit workplaces, and for MTA customers.




  • Manage a network of field liaisons across the entire Transit service area to ensure all post-hire regulated and non-regulated drug/alcohol testing is performed in accordance with DOT regulation and MTA policy. This includes off-hour drug/alcohol testing, management and validation of Transit random selection and follow-up drug/alcohol testing employee pool groups, planning/preparing drug/alcohol testing schedules to ensure all testing is completed as required, and scheduling employees returning to duty following a substance abuse-related absence.
  • Ensure compliance with DOT regulation and MTA policy, such as retrieving and securely/confidentially maintaining Transit drug/alcohol testing records (electronic and hard-copy), including, but not limited to, pre-placement and post-hire drug test results, previous employer verification of drug/alcohol testing history of job applicants, employee testing notification forms, supervisor excusal of random/follow-up testing, supervisor referrals for post-accident/reasonable suspicion testing, supervisor/employee training, SAP (Substance Abuse Professional) evaluation and follow-up testing prescriptions, etc.
  • 24/7/365 collaboration with field liaisons across all Transit locations to ensure employees with drug/alcohol testing violations are promptly removed from service following an alcohol testing violation or Medical Review Officer (MRO) drug test verification.
  • Liaise with corporate MROs, specimen collectors, alcohol testing technicians, Labor Relations attorneys, Human Resources recruiters, and SAPs as required to ensure compliance with MTA policy concerning potential and confirmed drug/alcohol testing violations. This includes providing testimony at labor hearings, as needed.
  • Refer regulated employees for SAP treatment/rehabilitation following confirmation of a drug/alcohol testing violation, and support the Labor Relations department, as needed.
  • Support inquiries from Transit field liaisons, supervisors, and employees concerning MTA policy and federal regulation related to drug/alcohol testing requirements, as well as development and distribution of drug/alcohol processing standards/practices, educational material, and related training.
  • Other related duties as assigned.




  • Proficient in federal regulation relating to mandated workplace drug testing, including Title 49 CFR Part 40 and Part 655 regulations.
  • Proficient in drug specimen collection and alcohol testing procedures.
  • Strong organizational, time management, and team management skills.
  • Strong administrative, planning, project management, and analytical skills.
  • Strong verbal and written communication skills.
  • Strong managerial skills to effectively direct professional staff to achieve short/long-term goals.
  • Strong interpersonal skills to effectively collaborate/organize activities with internal/external stakeholders across business units.
  • Ability to consistently secure and preserve the confidentiality of regulated testing data and related documentation.
  • Capable of working effectively in a high-profile/high-pressure environment.
  • Working knowledge of Microsoft Office applications, including Outlook, Excel, Word, and PowerPoint, as well as video web conferencing tools, such as Teams, Zoom, GoToMeeting, etc.




  • Bachelor’s degree in Business Administration, Transportation, Safety/Security, Public Policy, Human Resources, Labor Relations, or a related field. An equivalent combination of education and experience may be considered in lieu of a degree.
  • Minimum 6 years related work experience including:
    • Three (3) plus years’ experience relative to federally mandated drug-free workplace.
    • Three (3) plus years’ experience managing professional staff.




          Developing and implementing interdepartmental policies/standards/procedures

          Experience in driving change management across multiple teams/departments/organizations

          Familiarity with Transit operating rules, collective bargaining agreements, as well as MTA policies and system applications





          Attendance at annual industry conferences relative to workplace drug/alcohol testing and federal regulations

          Travel to various MTA locations is expected.

          Work outside of normal business hours (i.e., evenings, weekends, and holidays) may be required.




Pursuant to the New York State Public Officers Law & the MTA Code of Ethics, all employees who hold a policymaking position must file an Annual Statement of Financial Disclosure (FDS) with the NYS Commission on Ethics and Lobbying in Government (the “Commission”).


Equal Employment Opportunity

MTA and its subsidiary and affiliated agencies are Equal Opportunity Employers, including with respect to veteran status and individuals with disabilities.

The MTA encourages qualified applicants from diverse backgrounds, experiences, and abilities, including military service members, to apply.








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