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Assistant Director - Enterprise Asset Management

Job ID: 4105
Business Unit: Metro-North Railroad
Location: New York, NY, United States
Regular/Temporary: Regular
Department: EAM Implementation
Date Posted: Oct 25, 2023





Assistant Director – Enterprise Asset Management


Enterprise Asset Management


420 Lexington Avenue




$89,892.00 - $117,983.25


Open Until filled


This position is eligible for telework which is currently one day per week. New hires are eligible to apply 30 days after their effective date of hire.




MTA Metro-North Railroad is a dynamic organization, operating out of the jewel of New York City, Grand Central Terminal.  We provide service to over 86.5 million customers, traveling in and out of New York and Connecticut.  A subsidiary of the Metropolitan Transportation Authority, Metro-North Railroad is one of the busiest commuter railroads in the nation.  MTA Metro-North Railroad strives to provide a safe and reliable commute, excellent customer service and rewarding opportunities to its employees.


Position Objective


The Assistant Director – EAM will spearhead Asset Registration and Maintenance Planning requirements for all Metro-North departments. The position manages EAM Asset Specialists and EAM Maintenance Planners and plays a prominent role in the role out of Enterprise Asset Management capabilities across Metro-North. The position also liaises with Maintenance of Equipment (MofE) and Maintenance of Way (MofW) to update assets tracked in the EAM system and develop improved Maintenance Strategies based on data.


This position will be driving the asset registration process to collect asset data from various sources including fieldwork, to meet department milestones. This position will also manage the asset data QA/QC process.




As the EAM department matures, this position will be tasked with keeping MNR Assets up to date to supersede the use of paper records and standalone databases as well as maintain integration between the GIS system, Esri, Bentley Linear Analytics and Hexagon EAM systems. Major responsibilities include:


·         Develop the Asset Information System for MofW Infrastructure Assets to monitor, report and analyze the information for existing and new infrastructure assets, including renewals, modifications, periodic inspections, corrective actions, work history, asset condition and performance, failure analysis and tracking.


·         Develop Assets Information Strategies and Hierarchies that will define asset information specifications (information to be collected), asset knowledge standards (how information is evaluated), asset information plans (how data is collected), as well as data quality assurance standards.


·         Plan and oversee Track, GCT, Structures, Signal, Power, Communications, Facilities and Fleet in the development, of Asset Management Plans and Reliability Based Maintenance strategies for all infrastructure asset categories.


·         Plan and develop asset specific Condition Assessment Methodologies with the assistance of discipline subject matter experts and external Consultants, in order to accurately and effectively measure an assess the condition of existing assets, estimate their performance, state of good repair (SOGR) and residual life.


·         Plan and develop asset specific prioritization approaches, methodologies and procedures with the assistance of discipline subject matter experts and external Consultants, which combine asset specific condition data, criticality and risk of failure to improve capital, operations and maintenance budgeting forecasting.


·         Develop new business processes as required to support the Asset Management program and the introduction of new technologies into the AM process. Develop processes for asset registration, condition assessment and reporting of work performed.


·         Manage Asset Data cleansing efforts and data loading into the Hexagon EAM.


Required Qualifications


·         Must possess knowledge of infrastructure maintenance programs required for railroad operations.


·         Must possess strong and effective verbal, written and interpersonal communication skills. Ability to motivate people.


·         Must possess strong computer skills with working knowledge of Windows applications (i.e. Excel, Access etc.) with a good understanding of Asset Management databases.


·         Must possess knowledge of rail operations, sensitivity to customer needs, and sensitivity to potential impacts of erroneous data inputs and reporting on political/public perceptions.


Preferred Knowledge/Skills/Abilities:


·     Knowledge of theoretical and practical application of asset management concepts, including concepts level of service, condition assessment, performance monitoring, Cycle Based Maintenance and Reliability Based Maintenance.


·    Working knowledge and/or certification on PAS 55 asset management standards.


·     Experience with Hexagon EAM, ESRI GIS and Bentley AssetWise or similar asset management systems.


·     Working knowledge planning, designing and implementing organizational change and competence developing thru new processes, roles, responsibilities and professional development.


·     Knowledge and understanding of MofW/MofE departments and company principles as they apply to all disciplines.


Required Education/Experience/Training:

·     Bachelor’s Degree in Engineering, Management or related technical/business field.  Demonstrated equivalent experience, education, and/or technical credentials to include four (4) additional years of related experience may be considered in lieu of degree.

·     Minimum of five (5) years’ experience in Enterprise Asset Management or database management, along with experience delivering data strategies, Business Intelligence and Systems Analysis Activities. This position also requires experience with process and procedure development and implementation.

·         Minimum 3 years prior supervisory experience.


 Preferred Education/Experience/Training:

·         Experience of EAM/ERP or other Enterprise Asset Systems

·         Master’s degree in Engineering, Business or related field.

·         Transit Working Knowledge – particularly with a commuter railroad.

·         Experience with KPI Development, forecasting, trend analysis and dashboards. Knowledge using Hexagon Enterprise Asset Management system and ESRI GIS Mapping. 


Other Information

This is a federally regulated position and is subject to toxicology testing.

Pursuant to the New York State Public Officers Law & the MTA Code of Ethics, all employees who hold a policymaking position must file an Annual Statement of Financial Disclosure (FDS) with the NYS Commission on Ethics and Lobbying in Government (the “Commission”).

Employees driving company vehicles must complete defensive driver training once every three years for current MNR drivers; or within 180 days of hire or transfer for an employee entering an authorized driving position.

Selection Criteria

Due to the competitive nature of the selection process, not all qualified candidates who meet the minimum requirements for the position are guaranteed an interview. To be selected for a position, one must meet the following criteria: (1) satisfy the minimum requirements listed in the job posting, (2) if applicable, successfully pass a written and practical exam, (3) satisfy a background investigation (including but not limited to, employment, education, and criminal history), and (4) pass a verbal interview. Metro-North may also require the applicant to undergo a physical ability test, and, if the Company extends a conditional offer, may require him or her to undergo a medical examination, which may include toxicological testing. Failure to pass any step within the hiring process will result in the disqualification of your application.

Additional Criteria for Current Employees: Current Metro-North employees must be in active service to be eligible for consideration. Agreement Employees applying for a position outside of their present craft are required to have worked in your current union for at least one (1) year preceding the Application Deadline to be eligible to apply for a posted position, and have completed the agreed upon formal training commitment, including on-the-job training or lock-in requirement, if applicable (for example: Signal Trainee, Foreman-In-Training, etc.). If you are transferring to another craft, you may be required to forfeit your seniority in your present union. Non-agreement employees must have worked in your current position for a minimum of one (1) year preceding the Application Deadline. Along with a background investigation (including but not limited to, employment, education, and criminal history), employees are also subject to an internal investigation, which includes an evaluation not limited to discipline records and performance assessments.


We offer a competitive salary and a comprehensive benefits package. If interested, please apply online at


Based on evaluation of education, skills, experience, and interview.


How to Apply

MTA employees must apply via My MTA Portal. You can submit an online application by logging into My MTA Portal, clicking the My Job Search ribbon, and selecting the “Careers” link. Logging in through My MTA Portal will link your BSC ID number to your job application to identify you as an internal applicant.


Equal Employment Opportunity

MTA and its subsidiary and affiliated agencies are Equal Opportunity Employers, including with respect to veteran status and individuals with disabilities.

The MTA encourages qualified applicants from diverse backgrounds, experiences, and abilities, including military service members, to apply.

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