Job ID: PS103191
Business Unit: New York City Transit
Location: Brooklyn, NY, United States
Department: Operations Support/Admin
Date Posted: Oct 12, 2023
Title: Superintendent, Operations Training
First Date of Posting: September 21, 2023
Last Date of Filing: October 19, 2023
Division/Unit: Operations Training
Reports to: Senior Director, Operations Training
Work Location: Various
Hours of Work: As Required
Operations Training is a unit within the Department of subways responsible for training its 28,000 employees. Operations Training provides approximately 350 individual courses focusing on: safety, induction of new hires and promotees, and skill refreshers. Programs are developed in partnership with NYC Transit’s departments and where appropriate, other MTA agencies, in response to mandates by Federal, State, and City entities.
Candidates selected for this position on the NYC Transit payroll may be placed in a competitive or non-competitive class position based on their qualifications. Qualified candidates who are placed in a competitive class position are eligible for the 55-a Program. Please indicate in your cover letter and in the upper right corner of your resume that you would like to be considered for the position under the 55-a Program. For detailed information regarding the 55-a Program, please visit the following link https://www1.nyc.gov/site/dcas/employment/55-a-program.page
Salary Range: $77,463 - $114,945
Compression Minimum: $115, 240
The Superintendent position is responsible for managing Rapid Transit Operations induction, refresher, and all ancillary training for Train Operator and Conductors. Knowledge of all rules and procedures governing safe train operation. Responsibilities includes working closely with the Director and Superintendents within the unit to ensure all training needs are met for the Operating departments; developing training curriculum and materials, reviewing the efficiency and effectiveness of curriculum to ensure the best practices are utilized; monitoring the TSS for effective delivery of courses; developing courses with the use of new technology; implementing changes to the training curriculum and incorporating new initiatives; and working with various departments throughout the organization; conduct field practicals in train yards and on the mainline. Must be able to conduct practical’s in train yards and climb on/off trains, walk elevated structures, subway tracks and tunnels.
General knowledge of Transportation and Operations
Service Delivery experience
Strong management, problem solving, customer service and administrative skills
Adaptable and flexible in a fast-paced environment
Excellent written, verbal, and interpersonal skills
In-depth knowledge of various computer applications and techniques
Familiarity with Adult Learning
Thorough knowledge of NYCT rules and regulations.
Education and Experience:
An Associate degree in transportation management or public administration, and eight (8) years of full-time related professional experience of which four (4) years must have been in the managerial/supervisory capacity. Or;
A satisfactory combination of education and experience.
Based on evaluation of education, skills, experience, and interview.
All appointments, with the exception of the Department of Subways employees on MABSTOA payroll, will be made on the NYCT payroll.
Pursuant to the New York State Public Officers Law & the MTA Code of Ethics, all employees who hold a policymaking position must file an Annual Statement of Financial Disclosure (FDS) with the NYS Commission on Ethics and Lobbying in Government (the “Commission”).
Equal Employment Opportunity:
MTA and its subsidiary and affiliated agencies are Equal Opportunity Employers, including with respect to veteran status and individuals with disabilities.
The MTA encourages qualified applicants from diverse backgrounds, experiences, and abilities, including military service members, to apply.