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Compliance Officer

Job ID: 3739
Business Unit: Metro-North Railroad
Location: , United States
Department: Conductor Compl & Regulations
Date Posted: Sep 21, 2023



Compliance Officer- Conductor Qualification








$89,892.00 - $117,893.25


Open Util filled


Metro-North Railroad reserves the right to remove this posting prior to the Application Deadline.



MTA Metro-North Railroad is a dynamic organization, operating out of the jewel of New York City, Grand Central Terminal.  We provide service to over 86.5 million customers, traveling in and out of New York and Connecticut.  A subsidiary of the Metropolitan Transportation Authority, Metro-North Railroad is one of the busiest commuter railroads in the nation.  MTA Metro-North Railroad strives to provide a safe and reliable commute, excellent customer service and rewarding opportunities to its employees.

Position Objective

Implement federally mandated Conductor Certification and Licensing program to ensure Metro-North Conductors are compliant with regulation, perform to established level of proficiency and are tested (written/performance) regularly to validate understanding of safety critical roles. Monitor and record conductor performance through on-site observation, make recommendations and implement changes to ensure proficiency in training, monitoring new employees.


  • Monitor and evaluate conduct performance as per 49 CFR 242.
  • Provide feedback, re-instruction and disciplinary actions as required.
  • Monitor new hire Conductor performance, for consistency with Training Department goals; provide feedback, proficiency tests and licenses. Monitor MNR Mentoring Program as it relates to new hire performance. Support ongoing departmental and ad hoc initiatives.
  • Document observations; develop instructional paths for employees re-integrating into the work force. Maintain confidential employee records. (Electronic and hard copy).
  • Investigate and analyze incidents of non-compliance to FRA regulations and MNR (MN400, MN401, MN290, RW-1, and MN1401and On Board Revenue Procures Manual.)  Make recommendations for improvements.


Required Qualifications


  • Qualified on MNR Operating Rules, Physical Characteristics, On Board Service Manual Metro-North Train Service Manual, Federal Rules regarding the operation of trains and equipment and Collective Bargaining Agreements covering Train & Engine employees (if from another railroad, the successful candidate must become qualified within six (6) months from date of hire).
  • In depth knowledge of CFR 242 Qualification and Certification of Conductor requirements.
  • Knowledgeable of equipment and on-train safety and control systems.
  • Strong leadership skills with the ability to direct and organize the activities of others.
  • Strong writing, verbal and presentation communication skills.
  • Strong planning, time management and organizational skills.
  • Must possess quantitative and analytical skills to effectively determine and resolve service delivery problems.
  • Must be available 24 hours/7 days a week as required.
  • Knowledge of Microsoft Office Suite or comparable PC applications
  • Knowledge of (or must gain within 6 months of hire) Crew Management System (CMS), TMIS, IMS and AMS.


Preferred Qualifications

  • Two line qualified
  • Strong background in yard and Flag as well as passenger work
  • NORAC Rules



Required Education and Experience

  • Associate degree in Transportation, Business Management or related field. Demonstrated equivalent experience, education and/or technical credentials to include an additional two years of related experience may be considered in lieu of a degree.
  • Qualified Conductor per CFR 242 (if currently lapsed or from another railroad, the successful candidate must become qualified within six (6) months from date of hire).
  • Minimum three years in transportation operation environment as a qualified Conductor.
  • Minimum two years of experience supervising and/or managing staff and crews, process, or projects.



Other Information

This is a safety sensitive position and subject to toxicology testing.

Pursuant to the New York State Public Officers Law & the MTA Code of Ethics, all employees who hold a policymaking position must file an Annual Statement of Financial Disclosure (FDS) with the NYS Commission on Ethics and Lobbying in Government (the “Commission”).


Employees driving company vehicles must complete defensive driver training once every three years for current MNR drivers; or within 180 days of hire or transfer for an employee entering an authorized driving position.

Selection Criteria

Due to the competitive nature of the selection process, not all qualified candidates who meet the minimum requirements for the position are guaranteed an interview. To be selected for a position, one must meet the following criteria: (1) satisfy the minimum requirements listed in the job posting, (2) if applicable, successfully pass a written and practical exam, (3) satisfy a background investigation (including but not limited to, employment, education, and criminal history), and (4) pass a verbal interview. Metro-North may also require the applicant to undergo a physical ability test, and, if the Company extends a conditional offer, may require him or her to undergo a medical examination, which may include toxicological testing. Failure to pass any step within the hiring process will result in the disqualification of your application.

Additional Criteria for Current Employees: Current Metro-North employees must be in active service to be eligible for consideration. Agreement Employees applying for a position outside of their present craft are required to have worked in your current union for at least one (1) year preceding the Application Deadline to be eligible to apply for a posted position, and have completed the agreed upon formal training commitment, including on-the-job training or lock-in requirement, if applicable (for example: Signal Trainee, Foreman-In-Training, etc.). If you are transferring to another craft, you may be required to forfeit your seniority in your present union. Non-agreement employees must have worked in your current position for a minimum of one (1) year preceding the Application Deadline. Along with a background investigation (including but not limited to, employment, education, and criminal history), employees are also subject to an internal investigation, which includes an evaluation not limited to discipline records and performance assessments.

We offer a competitive salary and a comprehensive benefits package. If interested, please apply online at

Based on evaluation of education, skills, experience, and interview.


How to Apply

MTA employees must apply via My MTA Portal. You can submit an online application by logging into My MTA Portal, clicking the My Job Search ribbon, and selecting the “Careers” link. Logging in through My MTA Portal will link your BSC ID number to your job application to identify you as an internal applicant.


Equal Employment Opportunity


Qualified applicants can submit an online application by clicking on the 'APPLY NOW' button from either the CAREERS page or from the JOB DESCRIPTION page.

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When applying for positions, please ensure that you attach a resume during the application process and that you receive a confirmation e-mail that your application was accepted.  If you do not receive an email confirmation, your application may not have been received and will not be able to be considered after the deadline date.  If you encounter problems, please call the BSC Customer Management Center at (646) 376-0123 Monday through Friday (except MTA-HQ holidays), 8:30am - 5:00pm.


MTA and its subsidiary and affiliated agencies are Equal Opportunity Employers, including with respect to veteran status and individuals with disabilities.

The MTA encourages qualified applicants from diverse backgrounds, experiences, and abilities, including military service members, to apply.

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