Senior Quality Specialist

This position is eligible for telework which is currently one day per week. New hires are eligible to apply 30 days after their effective date of hire.

Summary

The Senior Quality Specialist will provide quality oversight and support for MTA C&D projects and programs. This person will collaborate with agency owners, C&D department representatives, and MTA C&D Infrastructure Business Unit leadership to meet business and regulatory requirements, including design, validation, implementation, and lifecycle management.

Responsibilities

Provides ongoing review, development, and update of C&D quality-related procedures, guidelines, and other documentation.

Performs ongoing project quality assessments,  develops worksheets and record templates, and conducts follow-ups to ensure correction of identified project deficiencies.

Participates in ISO 9001 activities, including customer satisfaction reviews, continual improvement initiatives, and ISO assessment reviews.

Provides quality management activities for C&D Business Units, including submittal reviews, monitoring contractor and consultant non-conformance systems, identification/development of corrective action plans as needed, and ongoing site visits.

Provides reports and updates on quality activities and status for presentation to Senior Management.

Develops and provides quality-related training for C&D in-house staff and contractor/consultant personnel to enhance awareness of quality processes and requirements.

Works with C&D Corporate Quality personnel to identify and initiate improvements in C&D processes, requirements, and activities to ensure the successful execution of the MTA C&D Capital Program. 

Education and Experience

Bachelor’s degree in  Engineering, Architecture, Construction or Project Management, Transportation, or a related field.

Must have a minimum of five (5) years of related experience.

An equivalent combination of education and experience may be considered.

Competencies:

Excellent communication and interpersonal skills.

Familiarity and hands-on experience with Quality concepts and processes, including ISO 9001.

Proficient computer skills (i.e., Windows environment, Microsoft Office, PeopleSoft, Oracle, etc.) and strong business administrative skills (i.e., presentations, report and letter writing, time management, etc.).

Other Information

Pursuant to the New York State Public Officers Law & the MTA Code of Ethics, all employees who hold a policymaking position must file an Annual Statement of Financial Disclosure (FDS) with the NYS Commission on Ethics and Lobbying in Government (the “Commission”).

Selection Criteria

Based on evaluation of education, skills, experience, and interview.

How to Apply

MTA employees must apply via My MTA Portal. You can submit an online application by logging into My MTA Portal, clicking the My Job Search ribbon, and selecting the “Careers” link. Logging in through My MTA Portal will link your BSC ID number to your job application to identify you as an internal applicant.

Equal Employment Opportunity

MTA and its subsidiary and affiliated agencies are Equal Opportunity Employers, including with respect to veteran status and individuals with disabilities.

The MTA encourages qualified applicants from diverse backgrounds, experiences, and abilities, including military service members, to apply.