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Sr Dir Performance Analysis - Reposted

Job ID: 401
Business Unit: New York City Transit
Location: Brooklyn, NY, United States
Department: Operations Support/Admin
Date Posted: Sep 22, 2023



Title: Senior Director, Performance Analysis

First Date of Posting: August 30, 2023

Last Date of Filing: September 21, 2023

Authority: TA

Department: Subways

Division/Unit: Operations Support

Reports to: Vice President, Operations Support

Work Location: 2 Broadway

Hours of Work: Managerial

This position is competitive and is eligible for the 55-a Program. This position is open to qualified persons who are eligible for the 55-a Program. Please indicate in your cover letter and in the upper right corner of your resume that you would like to be considered for the position under the 55-a Program. For detailed information regarding the 55-a Program, please visit the following link


Senior Director, Performance Analysis

Grade A: $113,076 - $ 167,791


The NYCT Department of Subways, with over 6,400 subway cars and 472 stations, employs 29,000 individuals who work together 24/7, 365 days a year, to move millions of customers safely to their destinations. These employees operate trains, maintain railcars, assist customers in stations, make critical right-of-way and electronic repairs, and provide technical and analytic support to deliver timely and reliable customer services. The Operations Support Division provides analytical and management support to the operating divisions.

The Senior Director - Performance Analysis will provide leadership to a team responsible for monitoring and analysis of performance metrics across all divisions of the Department of Subways, as well as leading programs and projects to improve operations, service, and efficiency. The position provides oversight and coordination with other divisions for board reporting of Subways performance metrics, executive commentary on performance trends, and responses to press requests for data. The Senior Director will also provide strategy and support for the rollout of dashboards and other reporting tools to make data and information accessible to operating managers. The position will also coordinate with other Operations Support divisions, including work towards performance-based budgeting. The Senior Director also oversees performance improvement initiatives, including project management of the Subway Action Plan and leadership of the SPEED unit.


1 . A Bachelor’s Degree and ten (10) years of full-time professional work experience of which at least four (4) years must have been in a managerial/supervisory

capacity Or

2) A satisfactory equivalent of education and experience. However, all candidates must have

the four (4) years of managerial/supervisory experience.


· A Master´s degree is preferred

· Extensive knowledge of financial and/or performance analysis

· Experience in public sector management

· Demonstrated ability to develop concise and effective briefing documents from complex analyses.


Based on evaluation of education, skills, experience, and interview.


As an employee of MTA New York City Transit, you may be required to complete an annual financial disclosure statement with the State of New York, if your position earns more than $105,472 (this figure is subject to change) per year or if the position is designated as a policy maker.


MTA employees must apply via My MTA Portal. You can submit an online application by logging into My MTA Portal, clicking the My Job Search ribbon, and selecting the “Careers” link.

Logging in through My MTA Portal will link your BSC ID number to your job application to identify you as an internal applicant.


MTA and its subsidiary and affiliated agencies are Equal Opportunity Employers, including with respect to veteran status and individuals with disabilities.

The MTA encourages qualified applicants from diverse backgrounds, experiences, and abilities, including military service members, to apply.

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