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Program Support Analyst Level 1

Job ID: 3236
Business Unit: MTA Construction & Development
Location: Queens, NY, United States
Regular/Temporary: Regular
Department: LIRR
Date Posted: Dec 12, 2023


This position is eligible for telework which is currently one day per week. New hires are eligible to apply 30 days after their effective date of hire.



Program Support Analyst (Level 1)


Construction & Development




Assistant Vice President Project Controls Executive


Hillside Support Facility 93-59 183rd Street Queens


9:00 AM to 5:30 PM or as required (7.5HR/ DAY)




$55,719 to $73,131


Open Until Filled



The Program Support Analyst Level 1 is an entry-level analytical position within the MTA Construction & Development.


Responsibilities will vary by assignment.


Typical duties may include, but not be limited to, the following:


Assist in developing, preparing, and updating analytical reports, spreadsheets, and databases.

Support data-gathering, reviewing, and updating information and documentation in project management systems and/or various systems supporting departmental operations.

Assist in detailed budget monitoring and administration tasks for capital projects or departmental operations.

Provide analytical support for developing research, studies, analyses, and presentations related to capital projects, technical issues, or departmental operations.

May handle confidential and sensitive information related to capital projects, departmental personnel, and operations.

Ensure effective communication and function as a liaison with employees at all levels within the department and with other C&D units, as needed.

Provide analytical support for various departmental and/or project management processes and reports as needed.

Education and Experience


Bachelor's degree in Business Administration, Public Administration, Economics, Finance, Accounting, Computer Science, Engineering, Architecture, Mathematics, or a related field.


Must have a minimum of two (2) years of related experience. 



Strong analytical skills.

Self-motivated and detail-oriented.

Strong organizational, written, and oral communication skills.

Ability to work effectively in a fast-paced environment with all levels of management and team members.

Ability to handle sensitive and confidential information with sound judgment and discretion.

Knowledge of Microsoft Office Suite (including Excel, Access, and PowerPoint).

Other Information

Pursuant to the New York State Public Officers Law & the MTA Code of Ethics, all employees who hold a policymaking position must file an Annual Statement of Financial Disclosure (FDS) with the NYS Commission on Ethics and Lobbying in Government (the "Commission").


Selection Criteria

Based on evaluation of education, skills, experience, and interview.


How to Apply

MTA employees must apply via My MTA Portal. You can submit an online application by logging into My MTA Portal, clicking the My Job Search ribbon, and selecting the "Careers" link. Logging in through My MTA Portal will link your BSC ID number to your job application to identify you as an internal applicant.


Equal Employment Opportunity

MTA and its subsidiary and affiliated agencies are Equal Opportunity Employers, including with respect to veteran status and individuals with disabilities.


The MTA encourages qualified applicants from diverse backgrounds, experiences, and abilities, including military service members, to apply.

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