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Assistant Director Quality

Job ID: 3182
Business Unit: MTA Construction & Development
Location: New York, NY, United States
Regular/Temporary: Regular
Department: MNR
Date Posted: Mar 28, 2024


This position is eligible for telework which is currently one day per week. New hires are eligible to apply 30 days after their effective date of hire.


Assistant Director, Quality


Construction & Development




Director, Quality


Graybar 420 Lexington Avenue


9:00 AM to 5:30 PM or as required (7.5HR/ DAY)




$106,900 to $140,306


Open Until Filled


The Assistant Director of Quality will help lead MTA C&D Quality Management to ensure compliance with contract and quality process requirements by implementing and continuously improving a robust quality management system.


Directs quality reviews of external designs, materials, and installation requirements, activities, and processes to ensure compliance.

Works with internal Business Unit personnel and teams to identify, understand and follow requirements.

Works with MTA C&D Contracts staff to establish ongoing review, development, and update of quality requirements for external consultants/contractors/suppliers.

Provides feedback to other C&D department managers and teams to identify and develop requirements and processes to support the successful execution of C&D programs and projects.

Supports activities to ensure the ongoing continuation of the MTA C&D ISO 9001 registration, including developing and implementing continuous improvement programs by securing active participation from consultants/contractors/suppliers.

Works with internal Business Unit personnel to ensure Consultant/Contractor development/maintenance/ implementation of contractually required Quality Programs, including compliance with Inspection & Test Plans by Suppliers and Independent Testing Laboratories.

Works with C&D Corporate Quality personnel to identify and initiate improvements in C&D processes, requirements, and activities to ensure the successful execution of the MTA C&D Capital Program.

Education and Experience

Bachelors degree in Engineering, Architecture, Construction or Project Management, Transportation, or a related field.

Must have a minimum of eight (8) years of related experience.

Must have a minimum of four (4) years in a management or supervisory role and/or project/quality manager role in a large, multi-faceted organization.


Experience developing and implementing Quality Management Programs to meet established organizational goals and processes, including ISO 9001 Standard requirements.

Experience in project management for projects with highly complex systems preferred.

Substantial experience leading and managing contractors, subcontractors, or vendors.

Excellent communication and interpersonal skills.

Proven ability to build relationships and work collaboratively with stakeholders at all internal organizational levels.

Demonstrated ability to work in a high-profile, high-pressure environment effectively.

Must have focus and ability to deliver results, organizational effectiveness, and continuous improvement.

Must be a proven leader as a change agent and creative/innovative thinker with the ability to align business goals with solutions to drive process improvements.

Must possess excellent team-building, listening, problem-solving, and prioritization skills.

Other Information

Pursuant to the New York State Public Officers Law & the MTA Code of Ethics, all employees who hold a policymaking position must file an Annual Statement of Financial Disclosure (FDS) with the NYS Commission on Ethics and Lobbying in Government (the Commission).

Selection Criteria

Based on evaluation of education, skills, experience, and interview.

How to Apply

MTA employees must apply via My MTA Portal. You can submit an online application by logging into My MTA Portal, clicking the My Job Search ribbon, and selecting the Careers link.Logging in through My MTA Portal will link your BSC ID number to your job application to identify you as an internal applicant.

Equal Employment Opportunity

MTA and its subsidiary and affiliated agencies are Equal Opportunity Employers, including with respect to veteran status and individuals with disabilities.

The MTA encourages qualified applicants from diverse backgrounds, experiences, and abilities, including military service members, to apply.

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