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Director, Fleet Services

Job ID: 3156
Business Unit: MTA Headquarters
Location: New York, NY, United States
Department: Police Fleet & Prop
Date Posted: Aug 16, 2023


SALARY RANGE:                $95,000 - $105,000

HAY POINTS:                      588

DEPT/DIV:                          MTA Police

SUPERVISOR:                     Deputy Chief, Police Administration
LOCATION:                          New York, NY

OTHER LOCATION:            Various locations throughout the region*


*This position is eligible for telework which is currently one day per week.  New hires are eligible to apply for telework 30 days after their effective date of hire.



The incumbent under the supervision of the Deputy Chief, Police Administration, will oversee all aspects of the Police Department’s (PD) entire fleet of over 500 vehicles (marked/unmarked units, vans, motorcycles, etc.). This includes fleet procurement, upfitting, delivery, availability, deployment, and maintenance service (scheduled and unscheduled). In addition, the Director will also manage vehicle insurance policies, motor vehicle documentation, technical analysis of repairs performed by vendors and vehicular/drive safety training as well as EZ Pass inventory and quality control. The Director will manage the total budget and review all invoices for payment that pertain to maintenance. The responsibilities have increased to accommodate additions to the fleet, including special unit vans, Emergency Service vehicles, mobile command posts, electric vehicle testing, EZ Pass audits and contract review. Oversees a team that supports this function as well as vendor management.



  • Select, develop, and motivate personnel within the department. Provide career development for subordinates. Provide prompt and effective coaching and counseling. Responsible for discipline/termination of employees when necessary. Review performance of staff. Create a professional environment that respects individual differences and enables all employees to develop and contribute to their full potential.
  • Oversee the development, review of Fleet Services annual operating and capital budget before submission to the MTA PD Budget. Manage fixed and variable operating expenses. Planning and forecasting processes to ensure resources are obtained as requested.
  • Develop, recommend, and implement cost saving measures through negotiating vendor labor rates and pricing structure on parts, glass repair, body repairs, tires and identify acceptable vendors. Ensure that quality control on the parts, mechanical repairs and the vendors performance level meets MTA Police Department standards. Establish a maintenance program and schedule to optimize fleet efficiency and lower maintenance costs.
  • Oversee, manage, and keep current MTA PD’s official vehicle inventory and make changes whenever necessary.
  • Authorize maintenance work on all Departmental vehicles when contracted by field personnel and by vendors performing work.
  • Utilize automated analytical or database tools including vendor websites to monitor, track and report on maintenance costs and disseminate information to Police Department managers and oversight agencies.
  • Develop, implement, and keep current a comprehensive fleet policy and procedure including vehicle specifications, registration and inspection protocols and records administration for the MTA Police Department.
  • Thoroughly review approve or disapprove all costs and payments made by units within the Police Department in order to gauge and manage on a day-to-day basis the Department’s Fleet Services. Review invoices regularly and submit accepted ones for payment. Review, analyze, and approve approximately 400 purchase requests, civilian, and sworn employee expense reports, and change orders, as they relate to goods and services contracts for Fleet Services.
  • Meet on a regular basis with Command Staff, and other members of upper management, as well as MTA oversight offices (Procurement, Risk Management, Audit, etc.) to discuss all vehicle, vendor and policy issues that affect the Police Department’s operations.
  • Service as principal liaison for MTA PD in Fleet Managers Consortium; ensure that product information and business practices is updated and disseminated.
  • Interact regularly with Risk Management to discuss all insurance issues.
  • Develop and implement defensive driving courses, with Safety Coordinator, for department personnel and coordinate any and all safety programs as it pertains to Fleet Services. Review Radio Motor Patrol (RMP) motor vehicle accidents and interact with Safety Coordinator to determinate cause and best action.
  • Manage and maintain complete inventory of EZ Passes, coordinate with NY State Thruway authority regarding EZ Pass accounts.
  • Other duties as assigned.



  • Must have knowledge of the automotive industry and mechanical and technical issues.
  • Must have strong managerial skills to effectively direct a staff of professional and technical employees in implementing the short- and long-term goals and direction for the area of responsibility.
  • Self-starter who has problem solving skills, strong work ethics and the ability to work flexible hours.
  • Excellent communication and interpersonal skills.
  • Excellent organizational and presentation skills.
  • Demonstrated ability to work with all internal levels within a given organization, including the MTA Board.
  • Demonstrated ability to communicate and interact well with external agencies.  External agencies may include the Governor’s Office for New York State, New York City government, elected and other public officials, as well as any staff located at other federal or state agencies or authorities.
  • Demonstrated ability to work in a high-profile, high-pressure environment effectively.
  • Demonstrated ability to communicate effectively with key internal and/or external stakeholders.
  • Demonstrated ability to complete short- and long-term projects effectively and as efficiently as possible.
  • Demonstrated analytical capabilities and quantitative skills.
  • Demonstrated proficiency in Microsoft Office Suite or comparable applications, i.e., Word, Excel, PowerPoint, and Outlook. Excellent computer skills including spreadsheets, databases and record keeping.



  • Bachelor’s degree in Business, Criminal Justice, Transportation, Public Policy or a related field or an equivalent combination of education and experience may be considered in lieu of a degree; and
  • Minimum 10 years related experience, including at least 4 years in a department head and/or managerial and/or leadership role in a large, multi-faceted, fast-paced organization or governmental body preferred.
  • Pass police security background check.
  • Valid State certified driver’s license.



  • Master’s degree in a related field.
  • Knowledge of law enforcement fleet services
  • Familiarity with the MTA’s policies and procedures.
  • Familiarity with the MTA’s collective bargaining procedures.



  • May need to work outside of normal work hours (i.e., evenings and weekends)
  • Travel may be required to other MTA locations or other external sites.



Pursuant to the New York State Public Officers Law & the MTA Code of Ethics, all employees who hold a policymaking position must file an Annual Statement of Financial Disclosure (FDS) with the NYS Commission on Ethics and Lobbying in Government (the “Commission”).


Equal Employment Opportunity

MTA and its subsidiary and affiliated agencies are Equal Opportunity Employers, including with respect to veteran status and individuals with disabilities.

The MTA encourages qualified applicants from diverse backgrounds, experiences, and abilities, including military service members, to apply.








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