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Asst Dir Learning Development

Job ID: 2770
Business Unit: MTA Headquarters
Location: New York, NY, United States
Regular/Temporary: Regular
Department: Leadership Development
Date Posted: Dec 7, 2023


JOB TITLE:                      Assistant Director, Learning Development

SALARY RANGE:         $92,201 - $121,014

HAY POINTS:                  677

DEPT/DIV:                       People/Organizational Design and Development

SUPERVISOR:               Director, Learning Development

LOCATION:                   2 Broadway

HOURS OF WORK:    9:00 am - 5:30 pm (7 1/2 hours/day)           


The Assistant Director, Learning Development supports the development and execution of ‘best-in-class learning and development programs for the MTA network. The ideal candidate will be passionate about creating assessments and developing roadmaps to drive performance, enhance culture and support change within the network. He/she will integrate learning, leadership development, and talent initiatives to drive the accomplishment of strategic business priorities.


  • In working with and assessing MTA network teams (and their various titles in need), customize and develop talent and training plans that will help leadership development fill in title-specific gaps.
  • Act as a process improver for MTA networks’ existing human performance improvement and measurement strategies.
  • Establish best-in-class practices/models and strategies that will leverage retention and professional growth.
  • Develop both short-term and long-term roadmaps with key partners across the network to identify and validate emerging needs and align priorities.
  • Implement measurement and assessment tools that will continuously improve ODD’s current learning and development structures.
  • Lead new and ongoing learning programs that affect large portions of the MTA network, while balancing asynchronous and synchronous learning approaches.
  • Recommend appropriate delivery mechanisms (e.g., in-person, on demand, virtual learning, performance support and blended learning).
  • Select, develop, and motivate personnel within the department. Provide career development for subordinates. Provide prompt and effective coaching and counseling. Provide input regarding the discipline/termination of employees when necessary. Review staff performance. Creates a professional environment that respects individual differences and enables all employees to develop and contribute to their full potential.
  • Other duties as assigned.


  • Must have knowledge of change management frameworks.
  • Must have knowledge of organizational development and culture.
  • Must have knowledge of data and analytics and be able to come up with evidence-based recommendations.
  • Must have knowledge of talent strategy and management.
  • Attention to detail.
  • Excellent communication and interpersonal skills.
  • Excellent organizational and presentation skills.
  • Demonstrated ability to work with all internal levels within a given organization, including senior management.
  • Demonstrated ability to work with external partners in research and organizational design.
  • Demonstrated ability to work in a high-profile, high-pressure environment effectively.
  • Demonstrated capability within a digital environment for communication, research, and organizational design.
  • Demonstrated ability to communicate effectively with key internal and/or external stakeholders.
  • Demonstrated ability to complete short- and long-term projects effectively and as efficiently as possible.
  • Demonstrated analytical capabilities and quantitative skills.
  • Demonstrated proficiency in Microsoft Office Suite or comparable applications, i.e., Word, Excel, PowerPoint, and Outlook. Advanced knowledge of Excel and PowerPoint, experienced with creating reports.
  • Demonstrated proficiency in PeopleSoft Human Capital Management (HCM) module and other comparable talent management platforms.



  • Bachelor’s degree in business, Industrial/Organizational Psychology, Organizational Leadership, Public Administration or a related field or an equivalent combination of education and experience may be considered in lieu of a degree; and
  • Minimum 8 years in workforce planning and forecasting or related experience.


 Master’s degree in a related field.

  • Familiarity with the transportation industry.
  • Strong data interpretation skills, familiar with file formats for transferring data between systems.
  • Familiarity with the MTA’s policies and procedures.
  • Minimum of 4 years in a managerial and/or leadership role in a large, multi-faceted, fast-paced organization or governmental body.


Pursuant to the New York State Public Officers Law & the MTA Code of Ethics, all employees who hold a policymaking position must file an Annual Statement of Financial Disclosure (FDS) with the NYS Commission on Ethics and Lobbying in Government (the “Commission”).

Equal Employment Opportunity

MTA and its subsidiary and affiliated agencies are Equal Opportunity Employers, including with respect to veteran status and individuals with disabilities. 

The MTA encourages qualified applicants from diverse backgrounds, experiences, and abilities, including military service members, to apply.
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