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Application Developer Analyst – Level 1-5 (TCU Represented)

Job ID: 2690
Business Unit: MTA Headquarters
Location: New York, NY, United States
Regular/Temporary: Regular
Department: Customer Exp IT Products
Date Posted: Sep 22, 2023

Description

Job Title:              Application Developer Analyst – Level 1-5 (TCU Represented)                     

Salary Range:          Level 1: Min. $57,100                   Max. $81,572
                                 Level 2: Min. $62,812                   Max. $89,731
                                 Level 3: Min. $69,092                   Max. $98,703
                                 Level 4: Min. $76,001                   Max. $108,573
                                 Level 5: Min. $86,703                   Max. $123,862                                                       

Dept/Div:                            Corporate IT Products     

Supervisor:                        Director Customer Communications & Digital Strategy

Location:                            2 Broadway and other locations as required                       

Hours of Work:                  9:00 AM - 5:30 PM (8 work hours/day) or various as required

Summary:

The primary purpose of this position is to design, code and test programs for either a web-based, mobile or a client/server environment; also, to develop the technical specification and necessary documentation in compliance with MTA procedures.

Desired skills:
  • Good understanding of Drupal or Wordpress developer required, Drupal preferred.
  • Good understanding of MySQL required.
  • Good understanding of React a plus.
  • Working knowledge Gitlab/Github based dev-ops environments.
  • Contributions to open source projects and products a plus.
  • Good understanding of (and enthusiasm for!) agile development.
  • Ability to clearly communicate and track work via a system like JIRA, Trello, or Basecamp.
Responsibilities:
Level 1
  • Code, configure and deliver easily maintainable software according to the specification provided using standard MTA tools and products.
  • Test and debug routines and programs for efficient processing and maximum utilization of computer systems.
  • Develop and maintain technical and standard documentation for program development activity in a timely and high-quality manner.
  • Participate in the evaluation of new software development products, applications, practices and techniques.
  • Participate in the development and maintenance of functional test plans that adequately test the defined requirements and functions.
  • Participate in the analysis of business requirements and system design for the development and configuration of software applications that support MTA business requirements.
Level 2
Same as Level 1 with the following additional responsibilities:
  • Participate in the investigation and resolution of production problems and assist other technical support staff in solving technical issues related to MTA software applications.
Level 3
Same as Level 2 with the following additional responsibilities:
  • Code, configure and deliver easily maintainable software according to the specification provided using standard MTA tools and techniques following MTA standards and guidelines.
  • Participate in the analysis and development of the business specification.
  • Test and debug routines and programs for efficient processing and maximum utilization of computer systems.
  • Develop and maintain technical and standard documentation for program development activity in a timely and high-quality manner.
  • Investigate and resolve production problems in a timely manner.
  • Participate in the evaluation of new software development products, applications, practices and techniques.
  • Participate in the development and maintenance of functional test plans that adequately test the defined requirements and functions.
  • Assist less experienced software developers/analysts in solving coding and technical issues related to MTA software.
Level 4
Same as Level 3 with the following additional responsibilities:
  • Work with business users to develop the technical and business specification.
  • Analyze, develop and maintain high quality technical documentation in a timely manner.
  • Develop and maintain functional test plans that adequately test the defined requirements and functions.
  • Guide and lead software developer/analysts throughout project life, from design build and test through to delivery.
  • Evaluate operating efficiency of software developed by other MTA software developers/analysts and consultants.
Level 5
Same as Level 4 with the following additional responsibilities:
  • Lead in the development and delivery of well-designed software, from simple to extremely complex applications, following MTA standards and guidelines.
  • Take a leadership role in working with MTA business users to develop functional requirements and system specifications.
  • Investigate and resolve production problems and assist other technical support staff in solving coding and technical issues related to MTA software applications.
  • Lead the evaluation of new software development products, applications, practices and techniques.
  • Assist less experienced developer/analysts and other staff in resolving coding and technical issues related to MTA software applications.
  • Evaluate operating efficiency of software systems developed by other MTA application developers and consultants.
  • Lead in the development and maintenance of functional test plans that adequately test the defined requirements and functions.
  • Develop test criteria, analyze/debug logic and coding errors, review programs and assist other team members with the testing of all computer routines, programs and integrated solutions.
Qualifications:
Level 1
  • Basic programming skills in MTA IT-supported languages and software packages; basic knowledge of secure coding techniques is a plus.
  • Basic knowledge and some experience applying programming logic to the development and debugging of software applications.
  • Basic knowledge of Windows and/or Linux operating systems and internet technologies.
  • Good interpersonal skills, ability to function as part of a team that might include end-users as well as other technical staff.
  • Ability to conceptualize business requirements of the program being developed, including the ability to identify underlying principles and the appropriate data handling techniques required.
  • Good oral and written communications skills.
  • Good analytical skills.
  • Ability to initiate, demonstrate flexibility and good time management skills.
  • Availability to handle production problems outside normal workday hours.
Level 2
Same as level 1 with the following additional qualifications:
  • Programming skills in MTA IT-supported languages and software packages; basic secure coding techniques a plus.
  • Knowledge of Windows and/or Linux operating systems and internet technologies.
  • Good interpersonal skills, ability to function as part of a team that might include end-users as well as other technical staff.
  • Ability to conceptualize business requirements of the program being developed, including the ability to identify underlying principles and the appropriate data handling techniques required.
  • Good oral and written communications skills.
  • Good analytical skills.
  • Ability to initiate, demonstrate flexibility and good time management skills.
  • Demonstrated troubleshooting skills and ability to handle multiple programming tasks simultaneously.
  • Availability to handle production problems outside normal workday hours.
Level 3
Same as level 2 with the following additional qualifications:
  • Strong programming skills in a MTA IT-supported language. Strong knowledge of Windows and/or Linux operating systems and internet technologies.
  • Strong interpersonal skills, ability to function as part of a team that might include end-users as well as other technical staff.
  • Demonstrated ability to conceptualize business requirements of the program being developed, including the ability to identify underlying principles and the appropriate data handling techniques required.
  • Strong leadership oral and written communications skills.
  • Strong analytical skills.
  • Strong troubleshooting skills and ability to handle multiple programming tasks simultaneously.
  • Ability to initiate, demonstrate flexibility and good time management skills.
  • Stay up to date with the latest application security developments and security trends to continually improve internal processes.
  • Desire to work in the cutting-edge product security technologies like DevSecOps, Cloud Native Technologies, DevOps, and Zero Trust networks.
  • Passion for improving the state of the AppSec and DevSecOps in the world.
  • Experience with scripting languages (Bash, Python, Go,etc..).
Level 4
Same as level 3 with the following additional qualifications:
  • Advanced programming skills in a MTA IT-supported language, including secure coding techniques.
  • Advanced knowledge of Windows and/or Linux operating systems and internet technologies.
  • Ability to work independently with minimal supervision.
  • Advanced ability to conceptualize business requirements of the program being developed, including the ability to identify underlying principles and the appropriate data handling techniques required.
  • Ability to instruct and guide less senior software developers/analysts.
  • Provide daily operational support for production systems including providing on-call support.
  • Interface with business analysts, Client Account Managers, and/or clients to clarify requirements.
  • Contribute to the development of test plans and participates in post-implementation reviews to ensure requirements are met.
  • Strong knowledge of Oracle (PL/SQL) and Oracle SQL.
  • Proficient in CSS, HTML, PHP, JavaScript, and EXCEL
  • Understanding of MTA Capital Programs and applications that support it
  • Familiar with GITLAB, Agile Development and Product Methodology
Level 5
Same as level 4 with the following additional qualifications:
  • Excellent knowledge of Windows and/or Linux operating systems and internet technologies.
  • Excellent interpersonal skills, ability to function as part of a team that might include end-users as well as other technical staff.
  • Demonstrated ability to work independently with minimal supervision.
  • Demonstrated strong troubleshooting skills and ability to handle multiple programming tasks simultaneously.
  • Strong ability to conceptualize business requirements of the program being developed, including the ability to identify underlying principles and the appropriate data handling techniques required.
  • Strong leadership skills and excellent oral and written communications skills, particularly the ability to describe technical issues in non-technical terms.
  • Demonstrated ability to plan activities and instruct and guide less senior software developers / analysts.
  • Excellent analytical skills.
  • Ability to demonstrate highly developed knowledge of current industry standard IT technologies and market trends.
  • Demonstrated ability to plan, present and apply complex technology solutions to solve critical business requirements effectively and efficiently.
  • Proven experience working with senior level staff contributing to both short and long term technology related planning strategies.
Education and Experience:
Level 1
  • Bachelor’s degree or a minimum of 1 year experience developing and maintaining software applications in a business environment.
Level 2
  • Bachelor’s degree or a minimum of 5 years’ experience developing and maintaining software applications in a business environment. Must possess a minimum of 3 years’ experience applying programming logic to the development of computer programs and software applications.
Level 3
  • Bachelor’s degree or a minimum of 7 years’ experience developing and maintaining software applications in a business environment. Must possess a minimum of 5 years’ experience applying programming logic to the development of computer programs and software applications.
Level 4
  • Bachelor’s degree or a minimum of 10 years’ experience developing and maintaining complex software applications in a medium-large business environment. Must possess a minimum of 8 years’ experience applying programming logic to the development of computer programs and software applications.
Level 5
  • Bachelor’s degree or a minimum of 12 years’ experience developing and maintaining complex software applications in a medium-large business environment. Must possess a minimum of 10 years’ experience applying programming logic to the development of computer programs and software applications.
Other Information
This is a resume-based position in the collective bargaining unit represented by the Transportation Communications Union (TCU) and will be governed by the terms of the associated TCU collective bargaining agreement for IT employees.  As such, candidates selected for this position will be represented by TCU and be on MTA payroll.  In addition, candidates selected may be required to work at any MTA Agency location. As an employee of MTA Headquarters you may be required to complete an annual financial disclosure statement with the State of New York, if your position earns more than $108,638 (this figure is subject to change) per year or if the position is designated as a policy maker

How to Apply
MTA employees must apply via My MTA Portal. You can submit an online application by logging into My MTA Portal, clicking the My Job Search ribbon, and selecting the “Careers” link.
Logging in through My MTA Portal will link your BSC ID number to your job application to identify you as an internal applicant.
Equal Employment Opportunity
MTA is an Equal Opportunity Employer.

 

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