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Human Resources Business Partner I

Job ID: 2613
Business Unit: MTA Headquarters
Location: New York, NY, United States
Department: Business Partner - HQ
Date Posted: Jul 19, 2023


JOB TITLE:                       Human Business Partner 1

SALARY RANGE:          $68,188 - $89,496

HAY POINTS:                  417

DEPT/DIV:                        People (HR)

SUPERVISOR:               Director Human Resources Business Partner

LOCATION:                   2 Broadway

HOURS OF WORK:    9:00 am - 5:30 pm (7 1/2 hours/day)             



This role will serve as assigned agency Human Resource Business Partner (HRBP), responsible for assisting with the implementation of the MTA People Department’s (HR) integrated solutions, programs, and strategies; as well as provide administrative support to ensure the success of the Agency HRBP team and assist with implementing HR strategies, initiatives, and programs across multiple functions.  The incumbent will also assist with implementing day-to-day HR activities related to supporting departments, respond to inquiries and assist with practical and effective business solutions efficiently, while providing exceptional customer service.  In addition, the incumbent will be assigned special projects to further position the People Team and Agency success. 


  • Assist the People team senior leadership with monitoring and implementing programs facilitated by other People towers such as Talent Acquisition, Workforce Planning, Policies, Organization Design, Succession Planning etc. Work with the HRBP team to respond to and meet HR business needs of clients.
  • Provide human resources support to People team by assisting with, reasonable accommodation requests, vocational assistance, military leave, coordinate monthly Manager of Administration meetings, update and publish organizational charts, initiate background checks for internal recruitment, manage the hiring and monitoring of contingents oversee the process of employees in acting positions; manage hiring justification process; and approve PARs and PURs for the non-agreement workforce.
  • Assist with the management and maintenance of databases to track metrics in different HR areas (e.g., recruitment status report, new hire tracking, medical scheduler, executive recruitment report, salary proposal log, rehire eligibility code to monitor progress, etc.).
  • Review HRIS data to ensure accuracy and generates ad hoc queries to ensure data integrity. Initiate and track related personnel actions (e.g., PARs, PURs) to ensure they are processed timely and accurately.
  • Collect HR and organizational data to measure success: learn, iterate, and improve; analyze trends.
  • Perform research and other duties as required to function as an integral member of the Agency HRBP team and MTA People (HR) department in accomplishing overall department goals and objectives.
  • Identify, strengthen, and utilize communication networks throughout the Agency to determine and address employee needs and increase awareness of employee engagement priorities and programs.
  • Contribute to a professional environment that respects individual differences and enables all employees to develop and contribute to their full potential.
  • May participate and provide general support in employer sponsored events and/or programs such as recognition awards, Take Your Child to Work Day, Administrative Professionals’ Day, Team Building events, etc., assist with facilitating the development of new initiatives, and identifying opportunities for improvement.
  • May need to work outside of normal work hours (i.e., evenings and weekends).
  • Travel may be required to other MTA locations or other external sites.
  • Perform other duties as required.



  • May perform analysis and research.  Reports findings to immediate supervisor.  May be involved with quality assurance reviews as directed by immediate supervisor.
  • Incumbent has the autonomy to act in implementing the plans outlined by the Supervisor or higher-level position within the HR Department.
  • Decision-making authority over their immediate responsibilities is routine or semi-routine with some diversification and occurs within established, detailed practices and instructions and/or with immediately available assistance.
  • Exercises proper judgment in responding to inquiries while referring more complex issues to the appropriate individuals within the department.
  • Supports implementation of policies and procedures for the department’s group. Does not make recommendations for policy and procedural changes without final approval from HR leadership.
  • Responsible for executing the day-to-day activities in the HR Business Partner unit. Does not provide input into overall strategy for the department.
  • Identify sensitive employment issues and professionally communicate them to HR leadership, as necessary.
  • Familiarity with assisting in the administration of human resources programs with ability to effectively manage multiple responsibilities simultaneously within limited and specific time frames.
  • Ability to take initiative and be proactive with ability to identify needs and recommend solutions.
  • Ability to interact with managers and employees at all levels in the organization, and to work as part of a team.
  • Knowledge of relevant state and federal laws and regulations affecting related HR activities.
  • Demonstrated proficiency in PeopleSoft (8.8 or above) or a similar HRIS system required; Microsoft Office Suite or comparable applications, i.e., Word, Excel, PowerPoint, and TEAMS; and ZOOM or similar virtual platforms.
  • Proficiency in and/or ability to learn analytical and/or quantitative skills.
  • Effective verbal and written communication and conflict management skills.
  • Ability to work in a team-oriented and collaborative environment to develop more efficient and effective operations.
  • Ability to learn quickly with a focus on high productivity and quality.
  • Effective written and verbal communication skills and presentation skills.
  • Strong interpersonal and customer service skills.
  • Ability to manage, prioritize and balance multiple tasks with adherence to deadlines.
  • High level of self-initiative and dependability; must possess positive, can-do attitude.
  • Strong analytical and organizational skills.
  • Ability to maintain high level of confidentiality.
  • Experience developing, implementing, and/or administering policies and procedures.
  • Strong problem solving, planning, analytical and decision-making skills.
  • Ability to identify and resolve related issues and find solutions as well as establishing preventative measures for future occurrence.
  • Ability to present resolutions to a variety of Human Relation issues.
  • Ability to build effective working relationships with client departments, establish strategic direction/change, and to effectively influence and mediate issues. Must be able to take initiative and be proactive with ability to identify and anticipate department needs and recommend solutions.
  • Practical working knowledge of at least one (1) of the following human resource disciplines: recruitment, compensation, performance management, employee relations, HRIS, or benefits.




  • Bachelor's degree. An equivalent combination of education and experience may be considered in lieu of a degree.
  • A minimum of three (3) years of Human Resources experience. A Master’s degree may be substituted for two years of work experience.
  • Practical working knowledge of at least one (1) of the following human resource disciplines: recruitment, compensation, performance management, employee relations, HRIS, or benefits. 



  • SHRM or HRCI Certification


As an employee of MTA Headquarters, you may be required to complete an annual financial disclosure statement with the State of New York, if your position earns more than $108,638 (this figure is subject to change) per year or if the position is designated as a policy maker.


HOW TO APPLY:         

Qualified employees can submit an online application by clicking on the 'APPLY NOW' button from either the CAREERS HOME page or the JOB DESCRIPTION page.


For instructions on completing the online application, go to the MTA intranet site and click on the PeopleSoft Information hyperlink. From there select the User Guides hyperlink to gain access to the "Viewing/Applying for Jobs Online" guide under the Recruiting section of the page.


Equal Employment Opportunity

MTA and its subsidiary and affiliated agencies are Equal Opportunity Employers, including with respect to veteran status and individuals with disabilities.


The MTA encourages qualified applicants from diverse backgrounds, experiences, and abilities, including military service members, to apply.

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