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Application Development Specialist Levels 1-6

Job ID: 1195
Business Unit: MTA Headquarters
Location: New York, NY, United States
Regular/Temporary: Regular
Department: Information & Warehouse Mgt
Date Posted: Oct 10, 2023

Description

Job Title:                   Application Development Specialist Levels 1-6,                                              

Salary Range:            Level 1 - $67,449 - $94,429

                                    Level 2 - $72,119- $100,966       

                                     Level 3 - $76,088 - $106,523

                                    Level 4 - $82,781 - $115,894 

                                     Level 5 - $89,941 - $125,918 

                                    Level 6 - $96,634 - $135,288

 

Hay Points:               Level 1282

                                    Level 2 – 342

                                    Level 3 – 393

                                    Level 4 – 479

                                    Level 5 – 571

                                    Level 6 -  657

 

Dept/Div:                    Information Technology/IT Product Management        

Supervisor:                Lead Middleware      

Location:                    2 Broadway and other locations as required                                               

Hours of Work:          9:00 AM -5:30 PM (7.5 hours/day) or as required.

This position is eligible for telework which is currently two days per week. New hires are eligible to apply 30 days after their effective date of hire.

Summary:

The purpose of this position is to assist in the development, implementation, and support of application systems to meet business, informational, and technical needs.

 

Responsibilities:

Level 1

  • Develops, codes and/or configures and tests programs from clear specifications to meet business needs and ensure functionality of applications.
  • Prepares documentation of all procedures used in systems to aid in user training and troubleshooting issues.
  • Develops detailed flowcharts to show processing logic for simple programs.
  • May debug systems, under guidance, to provide daily operational support for production systems.

 

Level 2

            Same as Level 1 with the following additional responsibilities:

  • Perform coding and/or configures and tests programs to meet business needs and ensure functionality of applications.
  • Writes documentation that describes installation and operating procedures to aid in user training and troubleshooting issues.
  • Provides daily operational support for production systems including providing on-call support.
  • Interfaces with business analysts, Client Account Managers, and/or clients to clarify requirements.
  • Contributes to the development of test plans and participates in post-implementation reviews to ensure requirements are met.

Level 3

Same as level 2 with the following additional responsibilities:

  • Writes documentation that describes installation and operating procedures to aid in user training and troubleshooting issues.
  • Tests own work, contributes to the development of test plans and participates in post-implementation reviews to ensure requirements are met.
  • Participates in systems design, working within an established framework to maximize system efficiency.
  • Coordinates with clients and colleagues to resolve systems issues and advance development projects. May develop materials to support user training on new or revised systems/applications.

Level 4

Same as level 3 with the following additional responsibilities:

  • Participates in the feasibility analysis for new systems/applications to determine how applications and processes can be improved.
  • May serve as a technical lead or project manager on small sized projects and/or technical lead on large sized projects. Mentors to less experienced staff. 
  • Monitors the operating efficiency of existing application systems and provides (or arranges for) proactive maintenance to prevent application or system issues.
  • Reviews, analyzes, and modifies systems, including encoding, testing, debugging and installing for a large-scale system. Maintains records to document the system and revisions.
  • Provides and/or arranges for technical support and problem resolution for client inquiries and to resolve production issues.
  • Participates in user training as appropriate, on new or revised systems/applications.

Level 5

  Same as level 4 with the following additional responsibilities:       

  • Plays a leadership role in the feasibility analysis for new systems/applications including understanding implications for the current and future architecture to determine how applications and processes can be improved.
  • Serves as a technical lead or project manager on small sized projects and/or technical lead on large sized projects. Mentors less experienced staff.
  • Develops a user training plan for new or revised systems/applications, leveraging vendors and business resources as appropriate to streamline new user or new application adoption. 

 Level 6

   Same as level 5 with the following additional responsibilities:

  • Leads in the feasibility analysis for new systems/applications, including understanding implications for the current and future architecture to determine how applications and processes can be improved, with a focus on testing feasibility.
  • Serves as a test lead and/ or project manager on small or large-sized projects, including leading or contributing to the functional and technical design, tracking, and resolving technical issues, ensuring unit and uat tests are conducted and documented, and guiding test resources throughout the project to meet testing requirements, including BSC test protocols and PeopleSoft Phire migration processes.
  • Serves as a technical resource on projects that involve multiple technologies, great operational or implementation risks, complex business functionality, migration and broad implications for the business and/or IT architecture, with an emphasis on testing and quality control.
  • Provides leadership and technical guidance on the most complex coding/development, configuration, and implementation efforts to enhance the expertise of colleagues in the areas of testing and quality control.
  • Establishes systems to monitor the operating efficiency of existing Phire migration application tool and version controls and provides (or arranges for) proactive maintenance to keep systems operational, with a focus on ensuring quality in testing processes.
  • Ensures technical support and problem resolution for client inquiries and production issue resolution meet business needs, making changes to process as needed, and maintaining awareness of projects or changes to other systems that may affect their applications/systems, with a focus on maintaining high-quality testing practices and avoiding degradation of service.
  • Develops a long-term plan (3-5 years) for applications and systems in the area(s) supported, taking into consideration the future directions of the business area and changes in the technology landscape, with a strong emphasis on testing and quality control strategies to ensure robustness and efficiency.                           

Qualifications:

Level 1

  • Possesses basic understanding in one or two programming languages, tools and/or technology environments, with the ability to learn and apply knowledge quickly.
  • Ability to resolve production issues where the problem is readily identifiable.

Level 2

Same as Level 1 with the following additional qualifications:

  • Possesses working knowledge in one or more programming languages, tools and/or technology environments.
  • Has demonstrated an understanding of fundamentals of requirement specification, design, coding, and testing of information systems.

Level 3

Same as level 2 with the following additional qualifications:

  • Demonstrates an understanding of application development methods, the Project Execution Process, as well as the fundamentals of requirement specification, design, development/configuration, and testing of business applications systems.
  • Has a strong working understanding of installed systems, with the ability to troubleshoot and resolve many problems on the existing system(s) supported and is aware of integration points with other systems and how that interacts with their work.

Level 4

Same as level 3 with the following additional qualifications:

  • Demonstrates expert understanding of all relevant application development processes including the Project Execution Process, serving as a resource to others.
  • Understands architectural issues, and factors them into decisions and recommendations.

Level 5

Same as level 4 with the following additional qualifications:

  • Demonstrates a broad understanding of the applications and technical architectures related to their area(s).
  • Serves as a technical expert on existing applications supporting the business area, along with other inter-related / adjacent systems and applications.

Level 6

Same as level 5 with the following additional qualifications:

  • Recognized as a leader in the design and execution of business solutions, demonstrating a broad understanding of the applications and technical architectures.
  • Has designed systems/applications with high level of complexity (e.g. many interfaces, multiple packages, platforms).

Education and Experience:

Level 1

  • Typical candidates will possess 0-1 years of relevant experience and BS in Computer Science or related fields or equivalent experience.

Level 2

  • Typical candidates will possess 2+ years of relevant experience and BA/BS Degree in Computer Science or related fields or equivalent experience or M.S. in a related field.

Level 3

  • Typical candidates will possess 3+ years of relevant experience and BS in Computer Science or related fields or equivalent experience or M.S. in a related field and 1+ years of relevant experience.

Level 4

  • Typical candidates will possess 4-7 years of relevant experience and BS in Computer Science or related fields or equivalent experience or an M.S. and 2-5 years of relevant experience.

Level 5

  • Typical candidates will possess 8+ years of relevant experience and BS in Computer Science or related fields or equivalent experience or an M.S. and 6+ years of relevant experience.

Level 6

  • Typical candidates will possess 10+ years of relevant experience and BS in Computer Science or related fields or equivalent experience or an M.S. and 8+ years of relevant experience.

Other Information

Please be advised that in accordance with the MTA Code of Ethics, you are subjected to financial disclosure filing requirements either because your position is designated as a policymaker pursuant or your job title earns an annual salary in excess of the threshold rate of $108,638.

Therefore, you will be required to file an annual financial disclosure statement with the Commission on Ethics and Lobbying in Government. The Commission will notify you of this filing requirement via your work email. Upon receipt of notification from the Commission you will have 30 days to complete your financial disclosure statement.

How to Apply

MTA employees must apply via My MTA Portal. You can submit an online application by logging into My MTA Portal, clicking the My Job Search ribbon, and selecting the “Careers” link. 

Logging in through My MTA Portal will link your BSC ID number to your job application to identify you as an internal applicant.

Equal Employment Opportunity

MTA and its subsidiary and affiliated agencies are Equal Opportunity Employers, including with respect to veteran status and individuals with disabilities.

The MTA encourages qualified applicants from diverse backgrounds, experiences, and abilities, including military service members, to apply.

 

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