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Assistant Transit Management Analyst I-II/ Associate Transit Management Analyst

Job ID: PS103527
Business Unit: New York City Transit
Location: Brooklyn, NY, United States
Regular/Temporary: Regular
Department: NYC Transit Authority
Date Posted: Oct 16, 2023

Description

Job Information:

Title & Requisition Number: Assistant Transit Management Analyst I-II/ Associate Transit Management Analyst (Requisition #: PS103527)
First Date of Posting: 3/22/023

Last Date of Filing: Open until filled
Authority: TA
Department: Subways
Division Unit: MOW - Track
Reports To: Assistant Chief Track Officer
Location: Various
Hours of work: Various 

** Multiple Vacancies**

This position is competitive and is eligible for the 55-a Program.  This position is open to qualified persons who are eligible for the 55-a Program.  Please indicate in your cover letter and in the upper right corner of your resume that you would like to be considered for the position under the 55-a Program.  For detailed information regarding the 55-a Program, please visit the following link https://www1.nyc.gov/site/dcas/employment/55-a-program.page

Compensation
Assistant Transit Management Analyst I: $62,471 (min) - $73,956 (max)

Assistant Transit Management Analyst II: $72,534 (min) - $80,784 (max)
Associate Transit Management Analyst: $81,994 (min) - $106,164 (max) 

Responsibilities
The selected candidate will assist in the development of project master plans, overseeing project budgets and expenditures as well as provide strategic support to all Division of Track sub-divisions, their projects, and responsibilities. The selected candidate will assist in providing support for Track labor forecasting, service reliability, cost analysis and other responsibilities; project planning and development, implementation and execution of various Division of Track projects and processes; and assist in the beneficial use and closeout of projects. Responsibilities will also include, but are not limited to: overseeing the appropriate response to all incoming customer correspondence, comments and concerns including written complaints, telephone, email, personal visits, social media, etc.; ensuring consistency in performance, high level of professionalism, and accurate documentation of both incoming and outgoing communication and correspondence; and updating and maintaining various computerized tracking systems required to generate reports where necessary. In addition, the selected candidate should also have the skill to streamline and automate processes.

 Education and Experience
Assistant Transit Management Analyst I-II:
1. A Master's degree from an accredited college or university in business administration, public administration, public policy, engineering, engineering technology, economics, architecture, mathematics, physics, computer science, finance, accounting, transportation planning, industrial psychology, urban planning/studies, human resources management, labor relations, operations research, security management or in a related area, and one year of full-time satisfactory professional experience in the collection, evaluation and use of data relating to operational procedures, administrative systems, equipment and space utilization, and staffing requirements, including the preparation of charts, graphs, drawings and technical reports; or

2. A Bachelor’s degree from an accredited college or university in one of the areas listed in "1" above; and two years of full-time satisfactory experience as described in "1" above.

Associate Transit Management Analyst:
1. A Master's degree from an accredited college or university in business administration, public administration, public policy, engineering, engineering technology, economics, architecture, mathematics, physics, computer science, finance, accounting, transportation planning, industrial psychology, urban planning/studies, human resources management, labor relations, operations research, security management or in a related area, and two years of full-time satisfactory professional experience in the collection, evaluation and use of data relating to operational procedures, administrative systems, equipment and space utilization, and staffing requirements, including the preparation of charts, graphs, drawings and technical reports. One year of this experience must have been in the mass transportation industry; or

2. A Bachelor’s degree from an accredited college in one of the areas listed in "1" above; and three years of full-time satisfactory experience as described in "1" above. One year of this experience must have been in the mass transportation industry.

Desired Skills

  • Ability to make recommendations for action plans or streamlining to improve business performance.
  • Strong writing, research, and interpretation skills.
  • Ability to function independently with limited work direction.
  • Advance proficiency in Microsoft Office Suite.
  • Ability to facilitate colleagues to solve client support problems.
  • Strong analytical and quantitative abilities.

Selection Method
Based on evaluation of education, skills, experience, and interview. 

All appointments, with the exception of the Department of Subways employees on MaBSTOA payroll, will be made on the NYCT payroll.

Other Information
As an employee of MTA New York City Transit, you may be required to complete an annual financial disclosure statement with the State of New York, if your position earns more than $105,472 (this figure is subject to change) per year or if the position is designated as a policy maker. 

How To Apply 
MTA employees must apply via My MTA Portal. You can submit an online application by logging into My MTA Portal, clicking the My Job Search ribbon, and selecting the “Careers” link. 

Logging in through My MTA Portal will link your BSC ID number to your job application to identify you as an internal applicant. 

Equal Employment Opportunity 
MTA and its subsidiary and affiliated agencies are Equal Opportunity Employers, including with respect to veteran status and individuals with disabilities. 

The MTA encourages qualified applicants from diverse backgrounds, experiences, and abilities, including military service members, to apply. 

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