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Labor Analyst

Job ID: 244
Business Unit: MTA Headquarters
Location: New York, NY, United States
Department: People and Labor Relations
Date Posted: Apr 27, 2023


JOB TITLE:                          Labor Analyst
SALARY RANGE:               $61,261 - $80,405
HAY POINTS:                      342
DEPT/DIV:                           Labor Relations
SUPERVISOR:                    Senior Director, Employee and Labor Relations
LOCATION:                        2 Broadway New York, NY 10004
HOURS OF WORK:           9:00 am - 5:30 pm (7 1/2 hours/day)
DEADLINE:                        Open Until Filled


This position is eligible for telework which is currently one day per week. New hires are eligible to apply 30 days after their effective date of hire.


The incumbent will be responsible for providing a wide range of professional and analytical support services to members of the Employee and Labor Relations staff.  Duties will include various administrative processes to support the efficient operation of Labor Relations as well as maintaining contract interpretation and disciplinary grievance case data for MTA Headquarters using PeopleSoft 9.2, notifying departments/divisions of hearing dates, tracking/monitoring new grievances and updating and closing files.

Duties also include data collection, analysis and reporting for senior management and general distribution, running queries and creating reports relating to grievances, discipline and other employee and labor relations related functions as needed, preparing and distributing hearing calendars and related notifications, liaising with all levels of agency clients and working on special projects as required.


Under general supervision, with latitude for independent action, performs and assists in the following functions:

  • Supports and provides data entry into computer applications including personnel management systems in connection with the processing of Employee and Labor Relations discipline and grievance cases; schedules and coordinates discipline and grievance hearings.
  • Creates charts, tables, spreadsheets, statistical reports and other related documents.
  • Performs research, conducts analysis and formulates recommendations.
  • Prepares and updates bargaining status reports under the guidance of the Senior Director.This entails gathering information from constituent agencies relative to all MTA bargaining units to produce clear, up-to-date bargaining status profile for Executive Management, the MTA Board, Budget Department and other entities requiring bargaining status disclosure.
  • Reviews and maintains monthly reports that reflect up-to-date progress of work in the department as well as measure actual results.
  • Ensures that system documentation and recordkeeping requirements associated with maintaining the discipline and grievance database are completed accurately, timely and in accordance with MTA policies, procedures and contractual requirements.
  • Oversee and manage updates to Labor Relations intranet page.
  • Implements systems modifications to PS Labor Relations module; ensuring accuracy of information entered into system module; assists in systems training and user adherence to applications standards.
  • Troubleshoots desktop issues for Labor Relations office users.
  • Serves as a technical liaison with the technology division and security.


  •  Proficiency in MS Office 2013, Outlook, Word, Access, Excel, Power Point, Visio, Microsoft Project, Publisher, Adobe Acrobat Professional, Adobe CS Photoshop, Illustrator, and other analytical and communications tools is strongly desired.
  • Strong analytical, problem-solving, project management, and time management skills
  • Strong attention to detail.
  • Excellent organizational skills with the ability to handle multiple tasks.
  • Ability to manage document control and record retention; check reports for errors, prepare error reports and track transactions in People Soft or similar system.
  • Ability to interface with People Soft users or similar regarding disciplinary and grievance cases
  • Expresses initiative and creativity; able to accomplish assigned tasks with limited direction.
  • Experience creating, designing and editing layouts and reports.
  • Extensive experience with computer systems and technology;
  • Familiarity with the various collective bargaining units at the MTA;
  • Knowledge of People Soft or other personnel and human resources related programs. Ability to retrieve, store, generate and distribute data via People Soft or similar system.
  • Ability to run queries using People Soft or similar system.

 Education and Experience

  • A baccalaureate degree in math, computer science or industrial/labor relations from an accredited college; and a minimum of 3 years of satisfactory full-time professional related experience in the collection, evaluation and use of data including administrative systems, preparation of charts, graphs, drawings and technical reports, one year of which was performed with regard to employment or labor relations functions or related field; or
  • A master's degree from an accredited college preferred and a minimum of two years of satisfactory full-time professional experience as described above.

Other Information

As an employee of MTA Headquarters, you may be required to complete an annual financial disclosure statement with the State of New York, if your position earns more than $108,638 (this figure is subject to change) per year or if the position is designated as a policy maker.

How To Apply

MTA employees must apply via My MTA Portal. You can submit an online application by logging into My MTA Portal, clicking the My Job Search ribbon, and selecting the “Careers” link.

Logging in through My MTA Portal will link your BSC ID number to your job application to identify you as an internal applicant.

Equal Employment Opportunity

MTA and its subsidiary and affiliated agencies are Equal Opportunity Employers, including with respect to veteran status and individuals with disabilities.

 The MTA encourages qualified applicants from diverse backgrounds, experiences, and abilities, including military service members, to apply.

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