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Assistant Director- EAM System Development

Job ID: PS105291
Business Unit: Metro-North Railroad
Location: New York, NY, United States
Regular/Temporary: Regular
Department: EAM Development
Date Posted: Dec 8, 2023




Human Resources

Job Posting                            



POSTING NO.:                 105291

JOB TITLE:                        Assistant Director- EAM System Development

DEPT/DIV:              EAM

LOCATION:        Various

Full/Part Time:            Full-Time



Application Deadline:     Open Until filled


This position is eligible for telework which is currently one day per week. New hires are eligible to apply 30 days after their effective date of hire.             



Grade G 

Salary Range: $89,892.00 - $117,983.25




MTA Metro-North Railroad is a dynamic organization, operating out of the jewel of New York City, Grand Central Terminal.  We provide service to over 86.5 million customers, traveling in and out of New York and Connecticut.  A subsidiary of the Metropolitan Transportation Authority, Metro-North Railroad is one of the busiest commuter railroad in the nation.  MTA Metro-North Railroad strives to provide a safe and reliable commute, excellent customer service and rewarding opportunities to its employees.


Position Objective:

The Assistant Director – EAM System Development will be a key technical resource for MNR’s EAM Program.  This person will have responsibilities for the setup, design, implementation and continued maintenance and management, of Metro North’s EAM systems.  This person will become an expert in the set-up and configuration of the EAM systems, and associated packages including the design, and configuration of mobile applications meeting the overall business requirements.  This role will create as needed user set-up, group and security definition, and delivery of KPI start centers defined around specific business roles.

This position will liaise with MTA’s Information Technology department and MNR business units to support all phases of the EAM program development and implementation from the identification of requirements, creation of business and functional specifications, to assistance defining systems processes, in line with defined business processes.  

This person will assist in creating a data analysis framework to ultimately assist in the delivery of a decision support framework/system to better analyze and transition data to actionable intelligence.



  • Assisting the business to identify and collect EAM data, and the reporting of data and system survey findings
  • Developing asset data and location data hierarchies
  • Identification and specification of Decision Support systems and analysis
  • Development of cross systems data validation and cleansing procedures
  • Development of mapping tables and business objects to assist in smooth inter-system data exchange
  • Development of data interfaces to external systems, as well as systems integration points
  • Development of business reports, KPI’s and Dashboards


Required Qualifications

  • Highly skilled in Enterprise Asset Management data requirements.  
  • Must be self-motivated, with the ability to motivate others and influence decisions.
  • Strong computer skills with working knowledge of Microsoft Word, Excel and Access. A good understanding of databases. 
  • Strong knowledge of data integrity principles.
  • Strong business administrative skills to provide written reports and spreadsheet manipulations.
  • Must be able to demonstrate a high level of initiative, professional integrity and demeanor.
  • Ability to work independently as well as in groups to achieve defined goals and objectives.
  • Strong written and verbal communication skills and interpersonal skills with the ability to effectively communicate at all levels of the company and with outside agencies.
  • Strong organization, administrative and management skills with ability to effectively manage multiple tasks simultaneously.
  • Ability to manage many diverse activities simultaneously.

Preferred Qualifications

  • Experience of Project and Program Management principles.
  • Working knowledge of windows applications, specifically, MS Publisher, Visio, and MS Project.

Required Education/Experience

  • Bachelor’s Degree in Engineering, Computer Science, Information Technology, Business Administration, or related field. Demonstrated equivalent experience, education, and/or technical credentials to include four (4) additional years of related experience may be considered in lieu of degree.
  • Minimum of five (5) years of experience in Enterprise Asset Management or database management, including  experience delivering data strategies, business Intelligence and Systems Analysis Activities.

Preferred Education/Experience

  • Experience of EAM/ERP or other Enterprise Systems configuration
  • Master’s degree in Engineering, Business or related field.
  • Transit Working Knowledge – particularly with a commuter railroad.


Other Information

As an employee of Metro-North Railroad you may be required to complete a New York State financial disclosure statement, if you earn more than $105,472.00 or if you hold a position designated as a policy maker. 

Employees driving company vehicles must complete defensive driver training once every three years for current MNR drivers; or within 180 days of hire or transfer for an employee entering an authorized driving position.

Selection Criteria:

Due to the competitive nature of the selection process, not all qualified candidates who meet the minimum requirements for the position are guaranteed an interview. To be selected for a position, one must meet the following criteria: (1) satisfy the minimum requirements listed in the job posting, (2) if applicable, successfully pass a written and practical exam, (3) satisfy a background investigation (including but not limited to, employment, education, and criminal history), and (4) pass a verbal interview. Metro-North may also require the applicant to undergo a physical ability test, and, if the Company extends a conditional offer, may require him or her to undergo a medical examination, which may include toxicological testing. Failure to pass any step within the hiring process will result in the disqualification of your application.

Additional Criteria for Current Employees: Current Metro-North employees must be in active service to be eligible for consideration. Agreement Employees applying for a position outside of their present craft are required to have worked in your current union for at least one (1) year preceding the Application Deadline to be eligible to apply for a posted position, and have completed the agreed upon formal training commitment, including on-the-job training or lock-in requirement, if applicable (for example: Signal Trainee, Foreman-In-Training, etc.). If you are transferring to another craft, you may be required to forfeit your seniority in your present union. Non-agreement employees must have worked in your current position for a minimum of one (1) year preceding the Application Deadline. Along with a background investigation (including but not limited to, employment, education, and criminal history), employees are also subject to an internal investigation, which includes an evaluation not limited to discipline records and performance assessments.

We offer a competitive salary and a comprehensive benefits package. If interested, please apply online at




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MTA and its subsidiary and affiliated agencies are Equal Opportunity Employers, including with respect to veteran status and individuals with disabilities.

The MTA encourages qualified applicants from diverse backgrounds, experiences, and abilities, including military service members, to apply.




MTA is an Equal Opportunity Employer.




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