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Manager Force Account Implementation

Job ID: PS104081
Business Unit: MTA Construction & Development
Location: New York, NY, United States
Regular/Temporary: Regular
Department: Owner Support Services
Date Posted: Nov 3, 2023


This position is eligible for telework which is currently one day per week. New hires are eligible to apply 30 days after their effective date of hire. 



Manager, Force Account Implementation


Construction & Development


Development/Owner Support Resources


Senior Director, Force Account Implementation


2 Broadway


9:00 AM to 5:30 PM or as required (7.5HR/ DAY)




$92,201 to $121,014


Open Until Filled



The Manager, Force Account Implementation, manages the team responsible for facilitating, evaluating, prioritizing and monitoring MTA force account services in support of the MTA’s Capital Program. This position is responsible for ensuring the optimal provision of operating agency support personnel and equipment for MTA C&D projects, including construction flaggers, work trains, and track access, for MTA C&D projects. The Manager supports the Senior Director and manages the supply and demand of these resources, and makes decisions regarding priorities, working with other stakeholders in the operating agencies and C&D, particularly the Delivery business units. This position also supports and executes C&D initiatives to optimize resource usage, improve project delivery, generate support resource efficiencies, and reduce support costs, working closely with operating agencies.


Manage and develop a diverse team of “force account resource analysts” working closely and collaboratively with operating agencies in support of all C&D departments; the team is responsible for facilitating all resource requests (i.e. flagging, access and protection, work equipment, and track access, etc.)


Manage resource supply and demand to optimize utilization; identify and create resource efficiencies, such as track access piggybacking opportunities.


Oversee implementation of all force account resource requests; evaluate and prioritize requests as needed. Train, provision and manage user access to necessary programs.


Work closely with various operating agency divisions, such as NYCT Service Delivery, Maintenance of Way and Operations Planning, to develop and maintain dynamic resource projections.


Identify resource opportunities/synergies to maximize productivity.


Develop and distribute reports for executive management, project teams, and agency staff on resource planning.


Education and Experience


Bachelor’s degree in Transportation, Construction Management, Business, Public Policy, or a related field.


Minimum of six (6) years of work experience in Transportation, Construction Management, Infrastructure, Finance, Planning, or a related field. 

Familiarity with the MTA’s operating agencies and their construction support resources.

Knowledge of MTA force account practices, procedures, rules, and regulations, including flagging rules, track access requirements and restrictions, work train safety procedures, staffing requirements, etc.

Knowledge of MTA force account systems and applications, including TA Labor Construction System (TLCS), Unified General Order System (UGOS), Construction Flagging Computerized Initiative (CFCI), and Consolidated Work Train Manifest System (CWTMS).

Excellent collaboration and negotiation skills.

Excellent organizational and presentation skills.

Excellent communication and interpersonal skills.

Demonstrated supervisory and leadership capabilities.

Demonstrated ability to creatively problem-solve.

Demonstrated ability to work with all levels of an organization.

Demonstrated ability to work effectively in a high-profile, high-pressure, fast-paced environment.

Demonstrated ability to communicate effectively with key internal and external stakeholders.

Demonstrated proficiency in Microsoft Office Suite or similar applications, i.e., Word, Excel, PowerPoint, and Outlook.


Other Information

As an MTA Construction & Development employee, you may be required to complete the New York State financial disclosure statement – annually if your position earns $108,638 (this figure is subject to change) per year if the position is designated as a policymaker.


Selection Criteria

Based on evaluation of education, skills, experience, and interview.


How to Apply

MTA employees must apply via My MTA Portal. You can submit an online application by logging into My MTA Portal, clicking the My Job Search ribbon, and selecting the “Careers” link. Logging in through My MTA Portal will link your BSC ID number to your job application to identify you as an internal applicant.


Equal Employment Opportunity

MTA and its subsidiary and affiliated agencies are Equal Opportunity Employers, including with respect to veteran status and individuals with disabilities.


The MTA encourages qualified applicants from diverse backgrounds, experiences, and abilities, including military service members, to apply.



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