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Train Dispatcher/Train Service Supervisor - Capital Support Planning, General Order Writer

Job ID: PS100783
Business Unit: New York City Transit
Location: Brooklyn, NY, United States
Regular/Temporary: Regular
Department: NYC Transit Authority
Date Posted: Dec 8, 2023


Title: Train Dispatcher/Train Service Supervisor - Capital Support Planning, General Order Writer
First Date of Posting: March 14, 2022
Last Date of Filing: Until Filled
Authority: TA
Department: Subways
Division/Unit: Capital Planning & Support General Order Unit
Reports to: Line Superintendent
Work Location: 130 Livingston Street
Hours of Work: As Required

Salaries will remain the same.


Capital Support & Planning is seeking qualified candidates to fill vacancies in the General Order Unit. The General Order Unit is a high pressure, evolving, seven day a week operation, responsible for the publication of General Orders, Service Diversions and Signal Bulletins to support Service Diversions throughout the system.

The selected candidate will be responsible for preparing, maintaining and distributing “A” and “B” Division General Orders, system-wide. The selected candidate will coordinate with Operations Planning, Field Operations, Construction & Development and MOW to ensure the safe and timely distribution of Service Diversions. The selected candidate will also be responsible for formulating Emergency Service Diversions and Action Plans such as but not limited to floods, track conditions, winter operations and any other emergency conditions.

Education and Experience
Candidates must have a minimum of two (2) years in the title of Train Dispatcher or Train Service Supervisor.

If you are selected for an interview, you will be subject to a skills assessment.

Desired Skills
- Flexibility to the needs of the unit. This includes but is not limited to changes of tours and days    off, especially in emergency situations
- Knowledge of UGOS (Unified General Order System), Excel, Word, Outlook, Paint and Adobe Acrobat
- Knowledge of "A" and "B" Track Schematics, Signal and Third Rail Diagrams
- General knowledge of Service Diversion and Planning Strategies
- Excellent verbal and written communication skills
- Ability to read and understand Service Plans distributed by Operations Planning

Selection Method
Based on evaluation of education, skills, experience, and interview.

All appointments, with the exception of Department of Subways’ employees on MaBSTOA payroll, will be made on the NYCT payroll.

Other Information
Pursuant to the New York State Public Officers Law & the MTA Code of Ethics, all employees who hold a policymaking position must file an Annual Statement of Financial Disclosure (FDS) with the NYS Commission on Ethics and Lobbying in Government (the “Commission”).

Equal Employment Opportunity
MTA and its subsidiary and affiliated agencies are Equal Opportunity Employers, including with respect to veteran status and individuals with disabilities.

The MTA encourages qualified applicants from diverse backgrounds, experiences, and abilities, including military service members, to apply.



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