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Senior Equal Opportunity Coordinator

Job ID: PS104569
Business Unit: MTA Headquarters
Location: New York, NY, United States
Regular/Temporary: Regular
Department: Office of Div Incl and EO
Date Posted: Sep 25, 2023


JOB TITLE:                          Senior Equal Opportunity Coordinator 
SALARY RANGE:               $65,971 - $86,587
HAY POINTS:                      393
DEPT/DIV:                           Department of Diversity & Civil Rights
SUPERVISOR:                    Deputy Chief Diversity & Inclusion Officer

LOCATION:                         2 Broadway New York, NY 10004
HOURS OF WORK:            9:00 am - 5:30 pm (7 1/2 hours/day)
DEADLINE:                          Open Until Filled  


The Senior Equal Opportunity (EO) Coordinator will have both administrative and strategic responsibilities to assist the Department of Diversity and Civil Rights’ Division of Equal Opportunity (DEO) plan and administer important functions across the three towers (EEO, Title VI and Diversity & Inclusion). 

The Senior EO Coordinator’s primary function is to support administrative and operational needs for the purpose of managing compliance risks to the successful implementation of various Civil Rights programs (EEO, Title VI, Environmental Justice, LEP and Diversity & Inclusion).  Under the guidance of the Deputy Chief Diversity and Inclusion Officer, the EO Coordinator will work closely with the three towers and DEO’s internal & external stakeholders to assist with gathering pertinent information and with researching policies, procedures and governances to help solve business problems.


This position is also responsible for providing direct administrative support to the three towers by fielding inquiries and requests, acting as a backup contact to keep projects moving, conducting meeting prep & research, coordinating supplies & equipment needs and providing progress reports noting action items. Programmatic responsibilities impacted by this position’s success include but are not limited to:

  • Quarterly reports to the MTA Board and its committees
  • Annual FTA Equal Employment Opportunity Program (EEOP)
  • Annual NYS Diversity & Inclusion report
  • FTA Triennial Compliance Review
  • Connects internal stakeholders with the Deputy Chief Diversity & Inclusion Officer by accurately and timely managing detailed information flow and filtering critical operational information to move administrative or operational needs and requests forward.  Handles highly sensitive and confidential personnel information with discretion and professionalism.  Identify time-sensitive and priority issues and keep the department executive advised, prioritizing the most sensitive matters, and ensuring appropriate follow-up.
  • Support the division’s investigative processes and fact-finding by identifying and generating basic supporting data, documents or information to support EO Investigators.
  • Coordinate collection of documentary or electronic material responsive to government compliance audits/reviews or external investigations.  Ensure that items are ready and properly organized and formatted for timely transmittal.  Track receipt of requested information, prepare progress reports to tower leads and Agency EO Officers, and notify responsible parties of outstanding items to ensure a complete submission.
  • Identify solutions to issues as they arise, escalate urgent matters to the appropriate division leads and develop proactive processes to ensure smooth and efficient division operations that maximize productivity and support executive focus on high-level leadership and strategy functions.
  • Provide direct support to the DEO towers by partnering with other internal stakeholders to move operational needs and requests forward, conduct meeting prep & research, and perform other coordination functions, as required
  • Perform research to support executive decision making and equal opportunity compliance related projects. Manage communications professionally and discreetly with high attention to detail and accuracy
  • Creates and maintains digital and physical files, in accordance with recordkeeping & retention requirements, applicable to MTA policy, legal and/or programmatic mandates
  • Support and coordinate department initiatives, targeted strategies to address areas on underutilization, and other special events and projects.
  • Provide operational and high-level support for all aspects of the DEO Divisions daily work routine so the department can effectively deliver against its equal opportunity compliance priorities.
  • Performs other duties, as assigned


  • Effective interpersonal, oral, and written communication skills with the ability to problem-solve and follow-up appropriately on process and procedural issues.
  • Demonstrated experience working with Google Forms, Word, Excel, PowerPoint and other Microsoft and Google applications.
  • Experience demonstrating a high attention to detail and accuracy and experienced in coordinating multiple concurrent projects/priorities simultaneously.
  • Bachelor's degree. An equivalent combination of education and experience may be considered in lieu of a degree.
  • A minimum of 5 years of experience supporting managers and teams.
  • At least three (3) years of experience as an administrator: able to self-manage, prioritize work assignments, and manage competing priorities and deadlines.


As an employee of MTA Headquarters, you may be required to complete an annual financial disclosure statement with the State of New York, if your position earns more than $108,638 (this figure is subject to change) per year or if the position is designated as a policy maker.


MTA employees must apply via My MTA Portal. You can submit an online application by logging into My MTA Portal, clicking the My Job Search ribbon, and selecting the “Careers” link.

Logging in through My MTA Portal will link your BSC ID number to your job application to identify you as an internal applicant.

Equal Employment Opportunity

MTA and its subsidiary and affiliated agencies are Equal Opportunity Employers, including with respect to veteran status and individuals with disabilities.

The MTA encourages qualified applicants from diverse backgrounds, experiences, and abilities, including military service members, to apply.

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